I visited Lady Bird for the first time with my husband and I can’t wait to return. When we first arrived the manager ( Max I believe) was very welcoming. We were sat promptly and the band was fantastic! I just wish I had later reservations to enjoy the set longer but we’ll be back. We had a slight mishap but thanks to the professionalism of the manager it was handled well and I truly appreciate such great customer service. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Ellen Forbes
Eh, nothing creative or special about these cocktails but they want over $20 for them. Bar staff also talking aloootttttttt behind the bar which is just off putting.
Atmosphere: 2
Service: 3
Monica Netzel
I Recently visited Chicago with my husband from California. One of the highlights of our trip was visiting Lazy Bird. From the moment we walked in, the atmosphere was incredible! live music, a cozy vibe, and truly amazing drinks. But what really made our experience unforgettable was our server, Stephanie. She took such great care of us all night, constantly checking in to make sure we were good and going above and beyond with her service.
Stephanie gave us a full rundown of the Zodiac-themed menu and made fantastic recommendations. Every drink we tried was spectacular. Even though she was clearly very busy, she never once forgot about us and always made us feel welcomed and valued.
We will absolutely be coming back to Chicago, and Lazy Bird will be at the top of our list to visit again. Thank you for such a wonderful experience!
Atmosphere: 4
Service: 5
Tanya Kiatathikom
We used to be fans of Lazy Bird before our experience with the rudest avoidant-but confrontational server Stephanie & unprofessional manager Matt. We were with a table of docs who live in the neighborhood after a work event. The server had really poor communication & ran our tab w/o checking in with us 1st. When we addressed it with her, she immediately gave us attitude & refused to come to our table. She abruptly cut me off mid-conversation, lifted her hand to my face & said, “ I don’t need ro know anything, I just need a new card”. We never got confirmation that she deleted our initial bill. She claimed she supposedly “sent her manager over”. We had a shy tall black guy with braids come by, who never introduced himself, but bashfully asked if he could close our tab. My friend was confused & said, “we already closed our tab”….since Stephanie didn’t have the decency to actually come to our table to communicate that she deleted the last transaction & needed a new card, My friend was under the impression we already paid & he didn’t understand why a new male server was now asking us to close out our tab. The guy stopped by our table 2x awkwardly sans introduction, just asking how we were doing but never once explained the logistics of the situation. When the bar was closing, they asked us to pay our tab. We were confused & l asked for our server, who still never came to our table but rudely talked AT us from a distance & said that she sent the manager over twice. We were like, oh that guy was the manager? He never communicated that with us. So we closed out & I said, “listen, if you are the manager, you should consider having a conversation with your staff about proper communication & customer service, because none of that was ok. The server Stephanie was making sarcastic remarks to the table saying , “ oh you guys are such greatttt people, etc” It was so juvenile, unprofessional and nasty that the security guard had his eyebrows raised & REPEATEDLY apologized to us for her behavior. I approached the “manager” to ask for his name, he said it was Matt, and to “go ahead and contact the hotel & restaurant to tell them about what happened” I have a room full of witnesses including bouncers & staff. If you looked at the camera, you can see who to ask about what transpired.
I’ve been in industry for 29 yrs, and have NEVER been treated this way. You have now lost local docs in the neighborhood who used to be regulars & recommend their friends to come here. I work in medical device now, and will let everyone know about the unprofessionalism & will not spend a single cent here if I can help it. I cannot wrap my head around how a manager witnessed a server disrespect & mistreat her table, and not do anything about it….what has happened to customer service these days?! The fact that the bouncer heard the whole thing & apologized profusely with raised eyebrows speaks volumes. Clearly he is the only ethical person.. Check your cameras, you will see the lack of interaction compared to what the server Stephanie claimed “happened” Stephanie, if you don’t like serving people or do not understand the concept of customer service, you’re in the wrong industry. Don’t take out your anger or whatever is going on in your life on your customers. Lazy Bird is too nice of an establishment to have bad apples like Stephanie & a manager like Matt spoil your reputation. Because believe me, if you keep them around without correcting this behavior, we will not be the only customers treated this way.
Atmosphere: 3
Service: 1
Thomas McArdle
Very disappointing, over crowded, loud and way too hot. Not up to par with other speakeasy's.
Atmosphere: 3
Food: 3
Service: 2
Jackie
Come on a Saturday night and enjoy the beautiful sounds and community of Lazy Bird! Not a moment to miss. ✨
PD Y
Touristy fish in a barrel for people in the hotel. Elevator music. Reserved seats for no one coming. Loud. Overpriced drinks. Don’t recommend.
Atmosphere: 3
Service: 2
Tonya
I went here to celebrate a birthday and it was such an amazing time. I was able to reserve us a table and the server was soooo attentive. We truly enjoyed ourselves. Amazing live band and singer was just the cherry on top of our evening. Thank you Lazy Bird for making this a fun experience. If I could say one thing, it gets a little crowded so reserving a table is definitely a smart move.
John Dao
Did not try food. Great drinks, great atmosphere.
Atmosphere: 5
Service: 5
Shawn
Beautiful place and decor, but deceptive reservations, NO live music, not even a DJ on NYE. Food was chaotic, no real food menu.
It was our first time visiting Lazy Bird , and we loved it. The atmosphere and ambiance was lovely. I gave the food 2 stars only because we could not bypass it and we did not order. The drinks we great. My only gripe was that those who had reservations were unable to see the band due to the walk-in crowd who stood right up front and blocked the view.
Javina
Service was awful. Hosts lied when we asked to be seated at another table. They said they couldn't seat us there because they were sitting a 3 top there. But they sat a 2 top. So the table we were seated at caused us to have butts in our faces all night. We had to order from the bar because our server appeared to be overwhelmed. We were looking forward to the live music night and made reservations specifically for that but we left quite underwhelmed and feeling like we wasted a good night.
Jerome
Loved every minute of it. Vibes were on point, drinks were on point, We'll be back very soon!
Emily
Love this place! It's so cute and the ambience is always great. Make a reservation for the best experience!
Emly
Love this place! It's so cute and the ambience is always great. Make a reservation for the best experience!
I visited Lady Bird for the first time with my husband and I can’t wait to return. When we first arrived the manager ( Max I believe) was very welcoming. We were sat promptly and the band was fantastic! I just wish I had later reservations to enjoy the set longer but we’ll be back.
We had a slight mishap but thanks to the professionalism of the manager it was handled well and I truly appreciate such great customer service. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Eh, nothing creative or special about these cocktails but they want over $20 for them. Bar staff also talking aloootttttttt behind the bar which is just off putting.
Atmosphere: 2
Service: 3
I Recently visited Chicago with my husband from California. One of the highlights of our trip was visiting Lazy Bird.
From the moment we walked in, the atmosphere was incredible! live music, a cozy vibe, and truly amazing drinks. But what really made our experience unforgettable was our server, Stephanie. She took such great care of us all night, constantly checking in to make sure we were good and going above and beyond with her service.
Stephanie gave us a full rundown of the Zodiac-themed menu and made fantastic recommendations. Every drink we tried was spectacular. Even though she was clearly very busy, she never once forgot about us and always made us feel welcomed and valued.
We will absolutely be coming back to Chicago, and Lazy Bird will be at the top of our list to visit again. Thank you for such a wonderful experience!
Atmosphere: 4
Service: 5
We used to be fans of Lazy Bird before our experience with the rudest avoidant-but confrontational server Stephanie & unprofessional manager Matt. We were with a table of docs who live in the neighborhood after a work event. The server had really poor communication & ran our tab w/o checking in with us 1st. When we addressed it with her, she immediately gave us attitude & refused to come to our table. She abruptly cut me off mid-conversation, lifted her hand to my face & said, “ I don’t need ro know anything, I just need a new card”. We never got confirmation that she deleted our initial bill. She claimed she supposedly “sent her manager over”. We had a shy tall black guy with braids come by, who never introduced himself, but bashfully asked if he could close our tab. My friend was confused & said, “we already closed our tab”….since Stephanie didn’t have the decency to actually come to our table to communicate that she deleted the last transaction & needed a new card, My friend was under the impression we already paid & he didn’t understand why a new male server was now asking us to close out our tab. The guy stopped by our table 2x awkwardly sans introduction, just asking how we were doing but never once explained the logistics of the situation. When the bar was closing, they asked us to pay our tab. We were confused & l asked for our server, who still never came to our table but rudely talked AT us from a distance & said that she sent the manager over twice. We were like, oh that guy was the manager? He never communicated that with us. So we closed out & I said, “listen, if you are the manager, you should consider having a conversation with your staff about proper communication & customer service, because none of that was ok. The server Stephanie was making sarcastic remarks to the table saying , “ oh you guys are such greatttt people, etc” It was so juvenile, unprofessional and nasty that the security guard had his eyebrows raised & REPEATEDLY apologized to us for her behavior. I approached the “manager” to ask for his name, he said it was Matt, and to “go ahead and contact the hotel & restaurant to tell them about what happened” I have a room full of witnesses including bouncers & staff. If you looked at the camera, you can see who to ask about what transpired.
I’ve been in industry for 29 yrs, and have NEVER been treated this way. You have now lost local docs in the neighborhood who used to be regulars & recommend their friends to come here. I work in medical device now, and will let everyone know about the unprofessionalism & will not spend a single cent here if I can help it. I cannot wrap my head around how a manager witnessed a server disrespect & mistreat her table, and not do anything about it….what has happened to customer service these days?! The fact that the bouncer heard the whole thing & apologized profusely with raised eyebrows speaks volumes. Clearly he is the only ethical person.. Check your cameras, you will see the lack of interaction compared to what the server Stephanie claimed “happened” Stephanie, if you don’t like serving people or do not understand the concept of customer service, you’re in the wrong industry. Don’t take out your anger or whatever is going on in your life on your customers. Lazy Bird is too nice of an establishment to have bad apples like Stephanie & a manager like Matt spoil your reputation. Because believe me, if you keep them around without correcting this behavior, we will not be the only customers treated this way.
Atmosphere: 3
Service: 1
Very disappointing, over crowded, loud and way too hot.
Not up to par with other speakeasy's.
Atmosphere: 3
Food: 3
Service: 2
Come on a Saturday night and enjoy the beautiful sounds and community of Lazy Bird! Not a moment to miss. ✨
Touristy fish in a barrel for people in the hotel. Elevator music. Reserved seats for no one coming. Loud. Overpriced drinks. Don’t recommend.
Atmosphere: 3
Service: 2
I went here to celebrate a birthday and it was such an amazing time. I was able to reserve us a table and the server was soooo attentive. We truly enjoyed ourselves. Amazing live band and singer was just the cherry on top of our evening. Thank you Lazy Bird for making this a fun experience. If I could say one thing, it gets a little crowded so reserving a table is definitely a smart move.
Did not try food. Great drinks, great atmosphere.
Atmosphere: 5
Service: 5
Beautiful place and decor, but deceptive reservations, NO live music, not even a DJ on NYE. Food was chaotic, no real food menu.
Restaurantji Recommends
It was our first time visiting Lazy Bird , and we loved it. The atmosphere and ambiance was lovely. I gave the food 2 stars only because we could not bypass it and we did not order. The drinks we great. My only gripe was that those who had reservations were unable to see the band due to the walk-in crowd who stood right up front and blocked the view.
Service was awful. Hosts lied when we asked to be seated at another table. They said they couldn't seat us there because they were sitting a 3 top there. But they sat a 2 top. So the table we were seated at caused us to have butts in our faces all night. We had to order from the bar because our server appeared to be overwhelmed. We were looking forward to the live music night and made reservations specifically for that but we left quite underwhelmed and feeling like we wasted a good night.
Loved every minute of it. Vibes were on point, drinks were on point, We'll be back very soon!
Love this place! It's so cute and the ambience is always great. Make a reservation for the best experience!
Love this place! It's so cute and the ambience is always great. Make a reservation for the best experience!
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