McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
International Terminal 5, Concourse M, Chicago
(773) 894-3432
About McDonald's
Customers' Favorites
McDonald's Reviews
I am not someone who likes to post that service is poor somewhere but some of the people that work here are just rude and not even a little apologetic for their poor service. Ordered my food at 6:57 AM, received my mcgriddle within 5 minutes, i stood there and ask every 10 minutes for my iced coffee, the girl that was making coffee infront of me didnt even bother to look at me, the one guy just kept calling out numbers at 7:38 a man behind me was called for his coffee, he spoke...read full review
triple the price fast service but not worth the money
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
McDonald's is a popular fast-food restaurant known for its convenient locations, speedy service, and diverse menu options. The McCrispy chicken sandwich is praised for its fine-dining quality, while the fries could use some improvement. The restaurant is kid-friendly, offering a dedicated children's menu. Customers appreciate the attentive staff, who handle a high volume of orders efficiently and accommodate various requests. Recent experiences highlight the excellent customer service, with staff promptly replacing spilled drinks without hesitation. The food quality has been described as good for a McDonald's, with some customers calling it the best they have ever had, especially enjoying the burger and shake. The staff are quick and friendly, often going out of their way to make children feel welcome, such as giving free apple juice. The atmosphere is generally positive, and the restaurant is appreciated for being open early when needed. However, some reviews mention that the staff may not always wash hands after scratching hair or dealing with other body parts, which raises concerns about hygiene. Additionally, the food can sometimes take longer to prepare, even when the place is not busy, and tables may be left dirty. Despite these issues, the restaurant offers a nice area for eating and is considered a good choice for quick meals, especially in urgent situations. The experience can vary, with some customers noting that deals and app login options are not available, and that mistakes in order preparation can happen. Overall, McDonald's remains a convenient spot for a quick, satisfying meal.