Fries were under cooked. Hamburger was dry. Cheese wasn't melted. The customers around us were just so loud and rude.
Atmosphere: 2
Food: 2
Service: 2
Emma Rios
This was honestly one of the worst experiences I’ve had. I ordered a snack wrap with NO ranch, and it came with ranch anyway. I decided to keep it moving and grabbed fries instead—those were wet possibly set the bag with fries next to drinks or some ice.
I pulled back around and requested a refund, and about six employees stared at me like I was doing something unreasonable. The manager, Rosa, looked in the bag and said there was a hair in it and that “for this one time” she would refund me. That comment alone was inappropriate—why wouldn’t I be refunded? The wraps even had the stickers clearly showing a modification request. It’s not my fault the line cook didn’t read it.
The attitude throughout this interaction was terrible. I paid with Apple Pay, so Rosa asked for my phone, took it to the POS, and then had a drive-thru employee hand my phone back to me, saying the refund was done. When I asked for a receipt, I was told, “Oh no, sorry, your phone locked,” and my phone was taken away again. After several more minutes, the employee returned and told me I’d need to go inside because they “can’t do the refund” since my phone locked.
The entire situation was unprofessional, disorganized, and frustrating. A simple food mistake turned into an unnecessarily stressful experience due to poor communication and attitude.
Atmosphere: 1
Food: 1
Service: 1
Amber Hanks
Nothing but love when I com here because this is the only one I go to 😂 simply because respect gets respect and it's nothing but it here ❤️💪🏾 to the staff managers n yes even u 1 (so feisty sometimes) 😂
Atmosphere: 5
Food: 5
Service: 5
Nesha Treats
Whoever Made my Caramel Macchiato This MORNING! at 5:30 Am Thank you!! Very Delicious give them a Raise! Some days it’s not So Good, but Today Awesome! It’s Always great Customer Service here As we’ll from all Staff :)
Atmosphere: 5
Food: 5
Service: 5
John Fleming
Wash room was clean But no one to take orders
Poo Pie
The manager on duty today was very rude after I asked for help and he talked down to me. There was several things wrong with my order and missing items.
Atmosphere: 1
Food: 3
Service: 1
Maria Gonzales
Over 20 min ringing door for delivery orders yet nobody bother to open or come and check up on the order its 2:23 am who ever is here needs to be fired 2 delivery orders
Plus more people waiting
Atmosphere: 1
Food: 1
Service: 1
Jouyia Knight
Such rude workers especially lady that’s Mexican short she is so rude disrespectful I complained to her about my food she didn’t even assist me and all she said was not my problem. Don’t like the service and will not help coming again
Atmosphere: 1
Food: 2
Service: 1
Alex Gomez
Rude and didn't talk to us. didn't allow military service members eat indoors. Rude to military members (in uniform)
This McDonald's advertises that it's open 24 hours but I have arrived at the location multiple times early in the morning and i have been advised that it's closed. In the last ocassion I asked for the general manager's information and they advised that they could not provide it. Please provide accurate restaurant hours and be available for your customers.
Atmosphere: 1
Food: 1
Service: 1
Mason
Very nice employees always a great experience
Jorge Garcia
People are great but my order was short food
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
Elaine Lebron
Processed foods that are harming our kids bodies.read up on ingredients people
Fries were under cooked. Hamburger was dry. Cheese wasn't melted. The customers around us were just so loud and rude.
Atmosphere: 2
Food: 2
Service: 2
This was honestly one of the worst experiences I’ve had. I ordered a snack wrap with NO ranch, and it came with ranch anyway. I decided to keep it moving and grabbed fries instead—those were wet possibly set the bag with fries next to drinks or some ice.
I pulled back around and requested a refund, and about six employees stared at me like I was doing something unreasonable. The manager, Rosa, looked in the bag and said there was a hair in it and that “for this one time” she would refund me. That comment alone was inappropriate—why wouldn’t I be refunded? The wraps even had the stickers clearly showing a modification request. It’s not my fault the line cook didn’t read it.
The attitude throughout this interaction was terrible. I paid with Apple Pay, so Rosa asked for my phone, took it to the POS, and then had a drive-thru employee hand my phone back to me, saying the refund was done. When I asked for a receipt, I was told, “Oh no, sorry, your phone locked,” and my phone was taken away again. After several more minutes, the employee returned and told me I’d need to go inside because they “can’t do the refund” since my phone locked.
The entire situation was unprofessional, disorganized, and frustrating. A simple food mistake turned into an unnecessarily stressful experience due to poor communication and attitude.
Atmosphere: 1
Food: 1
Service: 1
Nothing but love when I com here because this is the only one I go to 😂 simply because respect gets respect and it's nothing but it here ❤️💪🏾 to the staff managers n yes even u 1 (so feisty sometimes) 😂
Atmosphere: 5
Food: 5
Service: 5
Whoever Made my Caramel Macchiato This MORNING! at 5:30 Am Thank you!! Very Delicious give them a Raise! Some days it’s not So Good, but Today Awesome! It’s Always great Customer Service here As we’ll from all Staff :)
Atmosphere: 5
Food: 5
Service: 5
Wash room was clean
But no one to take orders
The manager on duty today was very rude after I asked for help and he talked down to me. There was several things wrong with my order and missing items.
Atmosphere: 1
Food: 3
Service: 1
Over 20 min ringing door for delivery orders yet nobody bother to open or come and check up on the order its 2:23 am who ever is here needs to be fired
2 delivery orders
Plus more people waiting
Atmosphere: 1
Food: 1
Service: 1
Such rude workers especially lady that’s Mexican short she is so rude disrespectful I complained to her about my food she didn’t even assist me and all she said was not my problem. Don’t like the service and will not help coming again
Atmosphere: 1
Food: 2
Service: 1
Rude and didn't talk to us. didn't allow military service members eat indoors. Rude to military members (in uniform)
Atmosphere: 1
Service: 1
Really bad service
Service: 1
Restaurantji Recommends
This McDonald's advertises that it's open 24 hours but I have arrived at the location multiple times early in the morning and i have been advised that it's closed. In the last ocassion I asked for the general manager's information and they advised that they could not provide it. Please provide accurate restaurant hours and be available for your customers.
Atmosphere: 1
Food: 1
Service: 1
Very nice employees always a great experience
People are great but my order was short food
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac
Processed foods that are harming our kids bodies.read up on ingredients people
late nite dinner after work. hot and fresh
Atmosphere: 5
Food: 5
Service: 5
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