McDonald's
225 S Canal St, Chicago
(312) 627-9234
Recent Reviews
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Permanently closed
You should teach your male employees not to harass women during their breaks. I was on my way rushing to a funeral and your employee felt the need to harass me on the escalator right in front of this store. Disgusting and predatory behavior. Do better!!!
Atmosphere: 1
Service: 1
Since this location is closing on December 31st for good I thought I would give them a try. McDonald’s needs to shutter this place today. The employees here could care less about the customer.
Good riddance. Learn the art of customer service and perhaps you would have not been shut down.
Atmosphere: 1
Food: 1
Service: 1
Above the yelling, lack of attention to customers, and complete disregard for McDonald’s standards upheld by other near by locations; this location refuses to participate in the $5 Meal Deal. The greed is disgusting.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quarter Pounder with Cheese
Felt compelled to write a review due to the young man working on 10/4 at 5 PM. During a busy time he cared about the efficiency of getting people in/out and keeping people moving organizing people to kiosks and registers. He even saw i was going to struggle carrying an oversized bag down the stairs having to also carry a pet carrier and backpack without a working escalator down to the tracks and carried my larger bag down for me. Super friendly and energetic guy. Wish i got his name to give him an official shout out but it was so appreciated!
Service: 5
The normal employees do their jobs and provide good service. The manager(s) are incompetent and give you an attitude for no reason.
Atmosphere: 3
Food: 4
Service: 2
Good food and good service at this location. Tajma was great! She help me with my mobile order when the manager didn’t know what she was doing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White Delight Mcmuffin
Save your money when it comes to coffee. This location is stingy with the flavors. I asked for a large vanilla coffee and a large iced mocha and my coffee tasted like they just put milk in it and no flavoring. I've been to other McDonald's where a vanilla actually is sweet. Seems like they put one pump in a large if any. Anywhere other coffee place I go to I have to reduce the flavors because it's so sweet and too strong. Not here. Food was fine. But they need to leave things like straws, sweeteners, and free condiments out. Employees have to walk away to complete orders then you have to wait longer for little things like a straw or sugar.
Kid-friendliness: It’s Kid Friendly & Cleaner Than Any AMC Theater I’ve Been Through In The USA!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Crappy all the way around. Sándwich was literally tossed in the bag and totally came apart. Staff surly.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Good try I guess? Like the Can-Can Dancers at the Paris Olympic Opening Ceremony: I suppose we’re just glad you showed up today. Cant set standards lower than that.
Service: 1
I've been coming here for years. It's fine, easy to order always hot food.
This McD is in a place with a lot of people and they should have more staff, my experience was bad and I will never return. It says there, create fame and go to sleep and that's what this place is like. The record manager was practically alone and her voice is deafening and her attitude deplorable as if she were doing us a favor by buying from them. And I give as an example the SBARRO that is in front, I always shop there and they are extremely friendly or at least not like that manager. I know that she was almost alone, she practically did everything, but she doesn't have a good attitude to be in charge. It's better for her to go to the kitchen where she doesn't treat customers. I think that even if she had help, she would be the same.
Atmosphere: 1
Food: 3
Service: 1
The most kind staff I've ever encountered, Everyone was amazing.
Atmosphere: 5
Food: 5
Service: 5
It was good for a high traffic area and the service nice and friendly
Atmosphere: 4
Food: 4
Service: 4
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