I used to like Naf Naf when I lived in Chicago a decade ago. Recently during a visit I took my friends and family to Naf Naf. What a mistake. This location was empty during lunch hour, a red flag but we went anyways.
The attitude of the staff was bad. Food was bad. Alas, this chain has gone downhill.
Atmosphere: 2
Food: 1
Service: 1
Ben Emmrich
This location is extremely disorganized. Every take out order is significantly delayed, menu items not available, things cooked last minute. Have waited over 45 min beyond the promised pick up time twice recently. Won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Ritesh Thakur
While Naf Naf’s other locations are nice, this one has recently been a total mess.
1. They say their system doesn’t let them take 2 rewards code for a single order. This is only specific to this location and I don’t get it how. 2. I asked the server to give me a bowl and a pita. Asked her to then redeem 2 codes. I gave her code for a bowl that she entered. I marked that code as used. Then I asked her to enter code for a free pita. She said she can’t take 2 codes. Fair enough. Make a separate order by removing the pita. No. She removed the entire order and I lost my code, which I cannot see again on my phone because it is marked as used. So I had to pay for bowl. 3. The amount of chicken that this location gives per order compared to other locations, is absolute scam. What other locations give as 1 scoop, they call that 2 scoop.
This location used to be nice and I don’t know what changed lately. I advise people to go to the location which is further south. That location lets you use as many codes and their portions are honest.
Atmosphere: 2
Food: 3
Service: 2
Jordan Anders
YALL NEED TO SIGN UP WITH NAF NAF REWARDS!!!! Got a Bogo today on the entrees, and food smacked. Taylor made my bowls phenomenally, great customer service skills, and very efficient. Rating: A++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NAF Fries, Chicken Shawarma and Falafel Rice Platter
Sir doinks
Fire food
Tuhin Ghosh
Always a go to place to grab a quick lunch during office hours.
Atmosphere: 3
Food: 5
Service: 5
Jose Arres
Great place to eat. Reasonable prices and great service. Pedro made sure I was taken care off.
Atmosphere: 4
Food: 5
Service: 5
Sunil Bhonsle
⭐ 1-Star Review: Ordered a Falafel Bowl — Got Everything But the Falafel
I had been fasting the entire day and chose Naf Naf to break my fast, thinking a fresh falafel bowl would be a satisfying meal. I waited 8–10 minutes while they cooked the falafel — or so I thought.
To my shock and frustration, when I got home and opened the container, there were no falafels at all. Just rice, toppings, and sauce — no main item, no protein. The bowl was completely inedible without the falafel. I had to throw away the entire meal, including the pita.
What made it worse? By the time I opened it, the store had already closed, so there was no way to go back and fix the issue. And to top it off, I’m flying out the next day for a week, which means I can’t even stop by to talk to the staff or get this resolved in person.
This was my only meal of the day, and it was ruined. I’m extremely disappointed and frustrated by the negligence. As a PT resident, I will be sharing this experience with the local Facebook groups and community forums.
This wasn’t a small mistake — it was complete disregard for the customer. I will not be returning, and I expect a full refund for this unacceptable experience.
Atmosphere: 1
Food: 1
Service: 1
Roshan Patel
Left me on hold for 9 minutes hung up and would answer the phone after they messed up my door dash order
Atmosphere: 3
Food: 2
Service: 1
Christopher Attanasio
Lovely and considerate staff with a scrumptious, quick, and fresh variety of food.
This was how she made my sandwich and told me that she was sorry about it rather than fixing it . Don’t ruin somebody’s day if you don’t know how to make one !
Atmosphere: 1
Food: 1
Service: 1
M Khayal
Not recommended
Atmosphere: 1
Food: 1
Service: 1
Harini Palanivel
Just spent 35 mins waiting for rice to be done . These people don’t bother to let you know that they can’t serve you even for courtesy. My 5 year old got extremely upset and hungry . They just said sorry when I asked them what’s happening. We walked out . Imagine a Friday night dinner plan at this naf naf location . I’m never going back here .
I used to like Naf Naf when I lived in Chicago a decade ago. Recently during a visit I took my friends and family to Naf Naf. What a mistake. This location was empty during lunch hour, a red flag but we went anyways.
The attitude of the staff was bad. Food was bad. Alas, this chain has gone downhill.
Atmosphere: 2
Food: 1
Service: 1
This location is extremely disorganized. Every take out order is significantly delayed, menu items not available, things cooked last minute. Have waited over 45 min beyond the promised pick up time twice recently. Won’t be back.
Atmosphere: 1
Food: 3
Service: 1
While Naf Naf’s other locations are nice, this one has recently been a total mess.
1. They say their system doesn’t let them take 2 rewards code for a single order. This is only specific to this location and I don’t get it how.
2. I asked the server to give me a bowl and a pita. Asked her to then redeem 2 codes. I gave her code for a bowl that she entered. I marked that code as used. Then I asked her to enter code for a free pita. She said she can’t take 2 codes. Fair enough. Make a separate order by removing the pita. No. She removed the entire order and I lost my code, which I cannot see again on my phone because it is marked as used. So I had to pay for bowl.
3. The amount of chicken that this location gives per order compared to other locations, is absolute scam. What other locations give as 1 scoop, they call that 2 scoop.
This location used to be nice and I don’t know what changed lately. I advise people to go to the location which is further south. That location lets you use as many codes and their portions are honest.
Atmosphere: 2
Food: 3
Service: 2
YALL NEED TO SIGN UP WITH NAF NAF REWARDS!!!!
Got a Bogo today on the entrees, and food smacked. Taylor made my bowls phenomenally, great customer service skills, and very efficient.
Rating: A++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NAF Fries, Chicken Shawarma and Falafel Rice Platter
Fire food
Always a go to place to grab a quick lunch during office hours.
Atmosphere: 3
Food: 5
Service: 5
Great place to eat. Reasonable prices and great service. Pedro made sure I was taken care off.
Atmosphere: 4
Food: 5
Service: 5
⭐ 1-Star Review: Ordered a Falafel Bowl — Got Everything But the Falafel
I had been fasting the entire day and chose Naf Naf to break my fast, thinking a fresh falafel bowl would be a satisfying meal. I waited 8–10 minutes while they cooked the falafel — or so I thought.
To my shock and frustration, when I got home and opened the container, there were no falafels at all. Just rice, toppings, and sauce — no main item, no protein. The bowl was completely inedible without the falafel. I had to throw away the entire meal, including the pita.
What made it worse? By the time I opened it, the store had already closed, so there was no way to go back and fix the issue. And to top it off, I’m flying out the next day for a week, which means I can’t even stop by to talk to the staff or get this resolved in person.
This was my only meal of the day, and it was ruined. I’m extremely disappointed and frustrated by the negligence. As a PT resident, I will be sharing this experience with the local Facebook groups and community forums.
This wasn’t a small mistake — it was complete disregard for the customer. I will not be returning, and I expect a full refund for this unacceptable experience.
Atmosphere: 1
Food: 1
Service: 1
Left me on hold for 9 minutes hung up and would answer the phone after they messed up my door dash order
Atmosphere: 3
Food: 2
Service: 1
Lovely and considerate staff with a scrumptious, quick, and fresh variety of food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent staff, we were a big party. They did great. Great food and vibe
Atmosphere: 5
Food: 5
Service: 5
Wonderful Mediterranean food. Absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
This was how she made my sandwich and told me that she was sorry about it rather than fixing it . Don’t ruin somebody’s day if you don’t know how to make one !
Atmosphere: 1
Food: 1
Service: 1
Not recommended
Atmosphere: 1
Food: 1
Service: 1
Just spent 35 mins waiting for rice to be done . These people don’t bother to let you know that they can’t serve you even for courtesy. My 5 year old got extremely upset and hungry . They just said sorry when I asked them what’s happening. We walked out . Imagine a Friday night dinner plan at this naf naf location . I’m never going back here .
Atmosphere: 1
Food: 1
Service: 1
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