I ordered through the DoorDash app 12/4/25 around 5:45 PM on Thursday afternoon. The order was ready early, and pickup was quick and easy. I chose the “Build Your Own Plate” and customized it with chicken shawarma, purple cabbage, sumac onions, pickles, and the chopped salad (tomato/cucumber mix), along with the rice-and-couscous combo and a scoop of hummus.
Because it was a BOGO special, my husband was able to try one as well. I selected the 3 included sauces: nafziki, spicy s’khug, and garlic, and added an additional harissa sauce on the side since he prefers more heat.
The portion size was a bit smaller than what I’m used to, but it worked fine for a single serving or a light meal with leftovers.
There wasn’t anything wrong with the food, but it also wasn’t great. Nothing stood out in terms of taste or freshness. I prefer bolder, richer flavors with more depth, and unfortunately nothing in my dish offered that. The colors were somewhat vibrant, and the vegetables were mostly fresh, but lacked any noticeable flavor, spice profile, or the crispness I enjoy. Even without the preferred brighter notes of lemon or mint, the expected cumin, coriander, garlic, or other herbs and seasonings were clearly missing.
The chicken wasn’t particularly juicy and didn’t carry a clear flavor profile. I knew it was shawarma, but even those spices were muted. It didn’t have the depth of grilled or charred chicken, nor the tenderness or richness of marinated or stewed chicken. Overall, it tasted rather bland and not flavor-forward.
The sauces were honestly the star of the show. They added much-needed flavor and moisture, and the garlic sauce in particular elevated the dish. But because the sauces are add-ons, the plate itself lacked depth without them.
The ordering process was smooth and efficient, but based on this experience, I’m not sure I would return. I may try it again if there’s another special, just to see if the quality, freshness and flavor is better
Atmosphere: 4
Food: 3
Service: 4
D C
Usually don’t write reviews for chains like this, but this location stands out—in a bad way. The portions are consistently SUPER skimpy and it is definitely not worth the money. Service is also notably poor. You’re better off going to a different location.
Atmosphere: 3
Food: 1
Service: 1
og saiyan
I usually get the plate, steak and chicken mix. The meat is seasoned just right and the rice is flavorful and cooked to perfection. I’ve eaten at many Mediterranean restaurants, but no one has better naan.
Atmosphere: 4
Food: 4
Service: 4
Elizabeth Dinevski
I really like this Naf Naf location. The food is always delicious and fresh and I think the employees do a great job managing the restaurant. The employees are friendly and the restaurant is always very clean.
Suketu Shah
Best Naf Naf experience ever, after long time. Staff was very friendly, took time to make food. Food was amazing, staff was caring and very polite. This location has amazing views of Willis tower as well as for train fans - views of Amtrak and metra yards.
Atmosphere: 5
Food: 5
Service: 5
Raj Patel
I am from Texas and I fell in love with this place last time I came here. So when I came back to Chicago I ran here fast as I could. Food and service was amazing. Please open one in Austin Texas.
Atmosphere: 5
Food: 5
Service: 5
Scott Wampler
Employee doesn't seem to understand to give you the toppings you ask for. Basically, he refused to give me hummus because he said he already put it on my pita. Threw my food away and left, money in the trash. Untenable experience
Jason RJ
I waited almost 20 minutes to just to be acknowledged. Horrible service.
Atmosphere: 2
Food: 3
Service: 1
Tam Ber
Portions are much smaller than in other Naf Naf restaurants
Kendra B
Ordered delivery. Two, build your own bowls.
I had a hummus base ($0.65 upcharge), it felt light on thr hummus and ingredients. But overall it tasted fine.
Very kind staff and great quality. Clean restaurant and great overall experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Schwarma Pita
SuzyQ
Love this place. The bowls, French fries, and falafels are good. The pita was freshly made. I've noticed you get more food in your order and more freebies when you use their app instead of ordering in person. 🤷🏽♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NAF Fries, Chicken Shawarma Basmati Rice Bowl, Chicken Schwarma Pita, Build Your Own Plate, Falafel Plate
Juan carlos quintanilla
First time here everything was great hummus my pita service is great
Atmosphere: 5
Food: 5
Service: 5
Alexandra Devia
Very good food ?
Atmosphere: 5
Food: 5
Service: 5
Tom Garner
Ordered latge hummus and baba and got what smalls. Lentil soup was spilled all over in the bag on everything. Ordered from here before and this time was very disappointing.
I ordered through the DoorDash app 12/4/25 around 5:45 PM on Thursday afternoon. The order was ready early, and pickup was quick and easy. I chose the “Build Your Own Plate” and customized it with chicken shawarma, purple cabbage, sumac onions, pickles, and the chopped salad (tomato/cucumber mix), along with the rice-and-couscous combo and a scoop of hummus.
Because it was a BOGO special, my husband was able to try one as well. I selected the 3 included sauces: nafziki, spicy s’khug, and garlic, and added an additional harissa sauce on the side since he prefers more heat.
The portion size was a bit smaller than what I’m used to, but it worked fine for a single serving or a light meal with leftovers.
There wasn’t anything wrong with the food, but it also wasn’t great. Nothing stood out in terms of taste or freshness. I prefer bolder, richer flavors with more depth, and unfortunately nothing in my dish offered that. The colors were somewhat vibrant, and the vegetables were mostly fresh, but lacked any noticeable flavor, spice profile, or the crispness I enjoy. Even without the preferred brighter notes of lemon or mint, the expected cumin, coriander, garlic, or other herbs and seasonings were clearly missing.
The chicken wasn’t particularly juicy and didn’t carry a clear flavor profile. I knew it was shawarma, but even those spices were muted. It didn’t have the depth of grilled or charred chicken, nor the tenderness or richness of marinated or stewed chicken. Overall, it tasted rather bland and not flavor-forward.
The sauces were honestly the star of the show. They added much-needed flavor and moisture, and the garlic sauce in particular elevated the dish. But because the sauces are add-ons, the plate itself lacked depth without them.
The ordering process was smooth and efficient, but based on this experience, I’m not sure I would return. I may try it again if there’s another special, just to see if the quality, freshness and flavor is better
Atmosphere: 4
Food: 3
Service: 4
Usually don’t write reviews for chains like this, but this location stands out—in a bad way. The portions are consistently SUPER skimpy and it is definitely not worth the money. Service is also notably poor. You’re better off going to a different location.
Atmosphere: 3
Food: 1
Service: 1
I usually get the plate, steak and chicken mix. The meat is seasoned just right and the rice is flavorful and cooked to perfection. I’ve eaten at many Mediterranean restaurants, but no one has better naan.
Atmosphere: 4
Food: 4
Service: 4
I really like this Naf Naf location. The food is always delicious and fresh and I think the employees do a great job managing the restaurant. The employees are friendly and the restaurant is always very clean.
Best Naf Naf experience ever, after long time. Staff was very friendly, took time to make food. Food was amazing, staff was caring and very polite. This location has amazing views of Willis tower as well as for train fans - views of Amtrak and metra yards.
Atmosphere: 5
Food: 5
Service: 5
I am from Texas and I fell in love with this place last time I came here. So when I came back to Chicago I ran here fast as I could. Food and service was amazing. Please open one in Austin Texas.
Atmosphere: 5
Food: 5
Service: 5
Employee doesn't seem to understand to give you the toppings you ask for. Basically, he refused to give me hummus because he said he already put it on my pita. Threw my food away and left, money in the trash. Untenable experience
I waited almost 20 minutes to just to be acknowledged. Horrible service.
Atmosphere: 2
Food: 3
Service: 1
Portions are much smaller than in other Naf Naf restaurants
Ordered delivery. Two, build your own bowls.
I had a hummus base ($0.65 upcharge), it felt light on thr hummus and ingredients. But overall it tasted fine.
Food: 3
Restaurantji Recommends
Very kind staff and great quality. Clean restaurant and great overall experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Schwarma Pita
Love this place. The bowls, French fries, and falafels are good. The pita was freshly made. I've noticed you get more food in your order and more freebies when you use their app instead of ordering in person. 🤷🏽♀️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NAF Fries, Chicken Shawarma Basmati Rice Bowl, Chicken Schwarma Pita, Build Your Own Plate, Falafel Plate
First time here everything was great hummus my pita service is great
Atmosphere: 5
Food: 5
Service: 5
Very good food ?
Atmosphere: 5
Food: 5
Service: 5
Ordered latge hummus and baba and got what smalls. Lentil soup was spilled all over in the bag on everything. Ordered from here before and this time was very disappointing.
Food: 4
Service: 2
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