Potbelly Sandwich Shop
$ • Sandwich Shops, Fast Food, Salad
Hours:
2739 N Elston Ave, Chicago
(773) 489-2535
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
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I waited 25 minutes for a salad and Turkey sandwich
wow. the new store concept totally misses the mark. cold, sterile, bright.
looks like they cheapened the place up. 2 other customers & service was much slower. order process takes longer. food prep takes longer. sandwich was missing oil that was ordered.
I think potbelly just wrote a new chapter in the book, How to Destroy a Good Thing.
This is my last time that I will come back to this potbelly, HORRIBLE!!! I really luv potbelly sandwiches, but on this location is the 3rd time that They were barely a few ingredients, almost a flat sandwich, empty! I really don't recommend this location!
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
People in Chicago Also Viewed
Potbelly Sandwich Shop is a delicious sandwich shop with many options and reasonable prices. The friendly staff enhances the experience, and they are known for being helpful when issues arise, such as providing refunds and complimentary items like chips. Most customers have had their orders correctly fulfilled, which is a positive aspect compared to other quick-service restaurants in the area. However, there are concerns regarding the takeout service through the Potbelly app. Some customers have experienced delays, with their orders not being ready at the promised time. This has led to frustration, as they observe third-party delivery drivers receiving their orders promptly. Customers have suggested improvements to the technology and process to ensure better service and communication regarding missed orders. Overall, Potbelly Sandwich Shop offers tasty meals but needs to address its takeout service reliability.