Potbelly

409 W Washington St #110, Chicago
(312) 234-9626

Recent Reviews

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Theisha Frazier

I ordered online today. I got to the location about 10 min before my scheduled time. The line to order had about 15 people in it. Very crowded and busy lunch rush hour. I didn't see my name on the screen, so I took a seat at the table to wait. The young lady behind the register asked if I was waiting for a pick-up and asked my name. She couldn't find it in the pick-up orders. The order dropped in their system like 1 minute later. I waited maybe 8-10 minutes after that for my food to be prepared.

Everything was made perfectly. The sandwich was great, and the soup was good. However, after eating a bit and then taking a break to work and then eat I noticed the soup thinned out drastically. When I initially started eating it, it was nice and thick and creamy. It could easily stick to the spoon. By the time I got to the end, it was sooooo watery. I didn't like the texture change. I guess you have to eat it quick. I did add the included Oyster crackers, maybe thay did it? Idk.

Nothing too serious to keep me from going back. Next time, no soup for me!

Parking: Pay to park. Spaces on the street are available but get taken quickly. There are a few lots close by.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chicken Salad Salad

Gayle F

You have to assuage the Potbelly craving!! So easy to order and pickup through ActiveMenus!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Skinny Sandwich Half Salad

Terry Hughes

The person who serves at breakfast is rude and miserable. Absolutely no customer service skills. Today I couldn't be bothered to be glared at and have my food thrown at me so I left, and I won't be back to this location for breakfast. Management please look into this, she needs training or she needs a better attitude.

Atmosphere: 1

Service: 1

Queta Roque

Un lugar muy limpio, el personal amable y lo que más me gusta es la bienvenida que dan a cada comensal. Los sándwiches en general y la galleta oatmeal es deliciosa .

Richard Pinkowski

Terrible sandwich with no meat. Employees had an attitude.

Abby Clark

So fast easy and yummy!! I ordered ahead of time so I wasn’t in a rush and it was ready right at the time i specified

SpartanWaveDave

Second time in a row got wrong sandwich. Completely disorganized behind the counter. Will not go back.

Lucas Brandt

They're always parking in the bike lane putting people's lives at risk as they're forced to merge into traffic.

Gary Cole

Great Italian sandwich! Will come back.

Bobae

Awesome atmosphere and environment inside in addition to the amazing sandwiches . Great place to refuel with tasty food.

David M

Great food
Ask for the Lucky 7

Andres Gonzalez

Good flavor

Marisol Malave

Love it best sandwiches ever

DY Kang

A quick sandwich for lunch

Charlie Gray

Seemed disorganized and slow service.

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