Potbelly
409 W Washington St #110, Chicago
(312) 234-9626
Recent Reviews
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I ordered online today. I got to the location about 10 min before my scheduled time. The line to order had about 15 people in it. Very crowded and busy lunch rush hour. I didn't see my name on the screen, so I took a seat at the table to wait. The young lady behind the register asked if I was waiting for a pick-up and asked my name. She couldn't find it in the pick-up orders. The order dropped in their system like 1 minute later. I waited maybe 8-10 minutes after that for my food to be prepared.
Everything was made perfectly. The sandwich was great, and the soup was good. However, after eating a bit and then taking a break to work and then eat I noticed the soup thinned out drastically. When I initially started eating it, it was nice and thick and creamy. It could easily stick to the spoon. By the time I got to the end, it was sooooo watery. I didn't like the texture change. I guess you have to eat it quick. I did add the included Oyster crackers, maybe thay did it? Idk.
Nothing too serious to keep me from going back. Next time, no soup for me!
Parking: Pay to park. Spaces on the street are available but get taken quickly. There are a few lots close by.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Salad Salad
You have to assuage the Potbelly craving!! So easy to order and pickup through ActiveMenus!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skinny Sandwich Half Salad
The person who serves at breakfast is rude and miserable. Absolutely no customer service skills. Today I couldn't be bothered to be glared at and have my food thrown at me so I left, and I won't be back to this location for breakfast. Management please look into this, she needs training or she needs a better attitude.
Atmosphere: 1
Service: 1
Un lugar muy limpio, el personal amable y lo que más me gusta es la bienvenida que dan a cada comensal. Los sándwiches en general y la galleta oatmeal es deliciosa .
Terrible sandwich with no meat. Employees had an attitude.
So fast easy and yummy!! I ordered ahead of time so I wasn’t in a rush and it was ready right at the time i specified
Second time in a row got wrong sandwich. Completely disorganized behind the counter. Will not go back.
They're always parking in the bike lane putting people's lives at risk as they're forced to merge into traffic.
Great Italian sandwich! Will come back.
Awesome atmosphere and environment inside in addition to the amazing sandwiches . Great place to refuel with tasty food.
Restaurantji Recommends
Great food
Ask for the Lucky 7
Good flavor
Love it best sandwiches ever
A quick sandwich for lunch
Seemed disorganized and slow service.
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