Potbelly

1459 W Taylor St, Chicago
(312) 633-9915

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Recent Reviews

The sandwiches are good but they seem to never have their shakes available. I order through Uber eats, the least this location can do is to disable the shakes if it's not available. Now, I'm wasting money ordering a shake that never arrives!!! Once, they offered a free shake coupon but never again even though it's only fair since I already spent the money but whatever! Take careful notes of your order, take pictures as well, and make sure to double check your order...
I really don’t do reviews, but this is the third I’ve been there and asked for extra anything on my sandwich get home and it’s not there. Please remind the employees that the vegetables don’t come out they check and if it’s extra let the customer know because people are willing to pay to receive they food the way they want it.
I have visited this Potbelly’s for years, but I had to finally write a review after my most recent experience. So many people came during lunch hour, yet the staff were very polite and lively. In particular, Chanelle was very energetic and respectful to the customers despite the stress of the great volume of orders. I also saw Chanelle encouraging her team members and the whole environment was so welcoming. Thank you Chanelle for this pleasant experience!

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