Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
277 E Ontario St, Chicago
(312) 337-6488
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
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Had a terrible experience and me and my friends will not be visiting that location any longer. First, the girl that made my sandwich specifically asked me if I wanted mayo, mustard or hot peppers. I stated mustartd and she started wrapping my sandwich. I told her wait, I want lettuce, tomatoes, etc. She said in a very rude tone, that's what I asked you. I had to speak over her and tell her no, you didn't. You asked me for specific ingredients, not the entire list. Second, my colleague,...read full review
Menu
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 9AM - 9PM |
| Sunday | 9AM - 9PM |
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Potbelly offers fresh, fantastic, and clean food, featuring amazing sandwiches like Mama's Meatball Skinny and the Avo Turkey with hot peppers. The staff is patient and helpful, known for making a mean sandwich, especially by "Big Qui." Customers appreciate the attentive service and the warm, welcoming atmosphere, which is perfect for enjoying a meal or staying for a while. The ambiance is described as off the chain, always clean, and great for a quick lunch. While parking may not be ideal, the shop provides plenty of seating when not busy. Ordering online for pick up may require some follow-up to ensure timely service. Additionally, Potbelly offers vegetarian options and has high chairs for kids. For accessibility, they have an elevator and wheelchair-accessible tables. Overall, Potbelly is a place where one can enjoy delicious sandwiches and great customer care.