Potbelly

225 E Chicago Ave, Chicago
(312) 837-4896

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Recent Reviews

Veronica is phenomenal!!!her customer service, and the way she’s handles all of the business operations is incredible!! I will always come to this location just for Veronica!!!!!

Thank you guys for having her there!! I wish I could give her 10 stars!!!!!!! Beautiful inside and out!
On 12/29/23 I walked over to the counter where a cashier was standing right in front of the register phone in hand scrolling, without even looking up or putting her phone down, she asked in a bothered tone “what would you like to order?”. That’s NOT how you address customers, plus, not even wearing gloves as she grabs a bowl to pour my soup after she had her hands on cellphone. The food is good and the rest of the employees courteous, but there’s always that one person...
Thos place is in luries children's hospital, it has an extremely high volume of traffic coming through. All the staff is super fast and always so friendly. When we found out our son had cancer my husband had being crying and the one worker said you look like your having a bad day and paid for my husband's good. Food is always fresh tasting.

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