Potbelly

3658 N Western Ave, Chicago
(773) 661-0270

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Recent Reviews

I always order from this location and the employees are pretty friendly. I did have an issue with my order but when I called they were very helpful and patient even though it was almost closing time!
Wish I got the name of the young adult who made my meal today. I came in 04/01 quickly to grab a bite to go. The place was quiet, and quick to grab something. I’m surprised since it’s lane tech area, you know. My order was made quickly, and on point! I went to the restroom quickly to wash my hands, and the young man waited for me to approve the hot peppers on my sub. I left, and realized that this sub was STACKED. I’m talking about I haven’t had pot belly’s in a year...
I order pickups from here often and last time they messed up my sandwich, so I stopped in again and explained to them the issue. Jermaine (not sure if I spelled their name correctly) was so nice and apologetic he made me a new sandwich with no issues & a free cookie. He even thanked me for coming back and allowing them to make it right. Great customer service, thank you Jermaine & team.

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