Potbelly Sandwich Shop

3658 N Western Ave, Chicago
(773) 661-0270

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Recent Reviews

I went on my lunch break from work and wanted to try out potbelly at this location for the first time. I was definitely disappointed. I ordered turkey Avocado and asked for bacon (which I’m sure I pay extra)…but did not receive any avocado or bacon. I understand it gets busy around this time but it was really disappointing not getting the extra condiments on my sandwich.
I got a say, whoever made the Cubano for an order on 7/24/25 at 12:37 PM is the MVP. Absolute most perfect sandwich I have ever had there. This coming from someone who works in the area for years and have eaten at this location several times. Other than that the entire team there are always friendly, work hard and just make the experience smooth and hassle free. Thank you all for all that you do (but namely the employee who made the perfect sandwich today)
I always order from this location and the employees are pretty friendly. I did have an issue with my order but when I called they were very helpful and patient even though it was almost closing time!

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