Pret A Manger
73 W Monroe St, Chicago
(312) 291-8095
Recent Reviews
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The almond croissant is to die for. Arianna is the best. -Security at the National
Atmosphere: 5
Food: 5
Service: 5
Great place to grab coffee & something light to eat + amazing staff at this location. Been going every morning for 2+ years before work & it’s always a great start to my day
A recommend this coffee shop because it has great seating quantity/setup and a friendly staff. I recommend checking out the Pret subscription.
Atmosphere: 5
Food: 5
Service: 5
Ari, the manager is the best and always makes my day better when I grab my morning coffee!!
Atmosphere: 5
Food: 5
Service: 5
I’m very disappointed at whomever is working Wednesday mornings for mobile orders. Not only did I find a long red hair inside of my frittata, but I also received a chicken avocado salad instead of the chicken salad sandwich I ordered.
I’m assuming that whomever read the order ticket didn’t read it all the way and assumed that I ordered a salad. Then what was even more egregious, is that I called this location to speak to management regarding the quality control and issues with lack of attention, and someone answered, didn’t speak, then disabled the phone entirely so that they wouldn’t have to deal with phone calls.
Not sure if things are always be like this, but this location clearly has workers who do not care about their job, pay no attention to food safety, and couldn’t care less about making sure delivery orders are correct.
Food: 1
Service: 1
Love ❤️
Good coffee without awkward tipping device.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite place to get coffee in Chicago. Ari does a great job running the place with the best service and best tasting drinks. Mika is also very nice to all the customers. I will never be cancelling my Pret membership as long as these two are working there.
Atmosphere: 5
Food: 5
Service: 5
Ari is the best, my go to for coffee everyday. Food is always fresh and every employees are so nice.
Atmosphere: 5
Food: 5
Service: 5
I have been at this location several times and each time the service has been amazing. Even when they are extremely busy, they make sure to engage with you and apologize for any wait. Ariadna is amazing. She is attentive and sweet and goes out of her way to remember her customers and make it a personal feel when you come in. The kind of feeling you want your go to spots to have. If you want a great coffee, snack or sweet treat, make this place a spot to visit. Thank you Ariadna and team. Keep up the great work.
Atmosphere: 4
Food: 5
Service: 5
Ari and the entire team at this Pret are the absolute best! They are consistently friendly, welcoming, and genuinely take the time to get to know their customers and their usual orders. It makes such a difference when you feel recognized and cared for, especially during a busy morning rush. Fantastic service every single time. Highly recommend stopping by!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff are excellent, especially Ary. Always attentive and proactive, with a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Great location, great grab and go. Ari is phenomenal. She knows my coffee so well and gets it ready moment she sees me. Very friendly and respectful. Thanks to Ari.
Atmosphere: 5
Food: 5
Service: 5
This coffee place is amazing and so is the staff. Everyone knows me by name and they know my order. Ari is incredible and is the reason I come here every single day!
Atmosphere: 5
Food: 5
Service: 5
The best employees and great coffee!! Always a great experience and one of the highlights of my day.
Atmosphere: 5
Food: 5
Service: 5
Ari and the stuff super friendly always remember your order and always so bubbly. Asking about your day and make sure everything is okay. Especially the sandwich are the best . Best customer service I’ve experienced in a super long time .
Atmosphere: 5
Food: 5
Service: 5
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