As a Red Lobster guest for over 30yrs. I was excited to hear Red Lobster offered Seafood boil. I had the roasted garlic, my only suggestion is to allow the seafood to rest longer as myself and Wife Boil was very Bland, unfortunately I may not experience it again due to this being a not so good purchase option. ON a good note the waiter did offer my Wife Extra sauce per her request.
Elmer Bruce
This was my very first time eating at Red Lobster and the service was AWESOME. Diamond was very nice and made our meal worth waiting for. THANK YOU DIAMOND!!! The food was delicious 😋
Atmosphere: 4
Food: 4
Service: 5
Eliseo Yanez
Amazing service keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Sadek Bakdach
Almost perfect 🥰
Atmosphere: 4
Food: 4
Service: 4
Anonymous Anonymous
I am currently sitting at the Red Lobster at 5201 S Pulaski, Chicago, IL 60632 with my husband. Oh my God, the service is horrible. They are so disorganized. We waited for about 20mins to get a seat then waited for at least 45mins before someone came to take our order. The person didn't just come to us. I had to ask to speak with their manager. The manager didn't come but someone came to take the order. Then we waited another almost one hour before the food came. And of course they messed up the order. I told them I didn't want butter in my food but they still added it anyways. The food was cold. I requested for orange juice and after waiting endlessly, I had to get up to go remind the person about my drink. They totally ruined this Valentines day for me and my husband. I wish I had listened to him and stayed home to cook dinner. Such a waste of time and a total waste of my hard earned money!
NB: I am forced to give one star because this platform wont let me post without at least a star. It should have been zero star! Absolute zero! This is my second terrible experience with Red Lobster.
saria
Whats the purple of booking an reservation just to tell people we not taking nomore depsite the reservation in place. An whole hour- hour and half wait is insane
Alejandro Silva
We didn't love the food... Attentive, fast and pleasant service.
Atmosphere: 3
Food: 3
Service: 4
Teresa Kovich
I ordered delivery directly from this Red Lobster location. My dessert didn't arrive, and they didn't send any message to indicate it was missing. When I requested a refund, they instead emailed me a coupon... a week later... that is only valid in person or for in person pickup... that doesn't cover the cost of the dessert including tax, much less tip... that expires in three months. Absolutely ridiculous. It's not like this was a token to apologize for a bad experience, I paid for something and didn't get it.
Super disappointed because I was excited to see they would deliver to my location, and the food we did receive was good -- I would have ordered again. But not after this experience.
Food: 4
Service: 1
Edna Hunt
Great music to listen to and a positive environment.
Kicked out at 10pm on the dot is crazy !! Tipped 20 percent should of tipped 0 percent Please don't come here if you wanna stay 10 min after close
Atmosphere: 1
Food: 1
Service: 1
Emily Miranda
The platter we got was very mid. The lobster was not soft and moist but tough and chewy. The baked potato was hard and not cooked enough. They ran out of biscuits and strawberry lemonade. Not the greatest location. If you can, drive a little bit I would do that and go to a different location.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Ultimate Seafood Platter
Guadalupe Jaimes
I recently dined at this restaurant and was disappointed with both the food quality and service, despite the establishment being nearly empty. Please save your money !!!!
As a Red Lobster guest for over 30yrs. I was excited to hear Red Lobster offered Seafood boil. I had the roasted garlic, my only suggestion is to allow the seafood to rest longer as myself and Wife Boil was very Bland, unfortunately I may not experience it again due to this being a not so good purchase option. ON a good note the waiter did offer my Wife Extra sauce per her request.
This was my very first time eating at Red Lobster and the service was AWESOME. Diamond was very nice and made our meal worth waiting for. THANK YOU DIAMOND!!! The food was delicious 😋
Atmosphere: 4
Food: 4
Service: 5
Amazing service keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Almost perfect 🥰
Atmosphere: 4
Food: 4
Service: 4
I am currently sitting at the Red Lobster at 5201 S Pulaski, Chicago, IL 60632 with my husband. Oh my God, the service is horrible. They are so disorganized. We waited for about 20mins to get a seat then waited for at least 45mins before someone came to take our order. The person didn't just come to us. I had to ask to speak with their manager. The manager didn't come but someone came to take the order. Then we waited another almost one hour before the food came. And of course they messed up the order. I told them I didn't want butter in my food but they still added it anyways. The food was cold. I requested for orange juice and after waiting endlessly, I had to get up to go remind the person about my drink. They totally ruined this Valentines day for me and my husband. I wish I had listened to him and stayed home to cook dinner. Such a waste of time and a total waste of my hard earned money!
NB: I am forced to give one star because this platform wont let me post without at least a star. It should have been zero star! Absolute zero! This is my second terrible experience with Red Lobster.
Whats the purple of booking an reservation just to tell people we not taking nomore depsite the reservation in place. An whole hour- hour and half wait is insane
We didn't love the food...
Attentive, fast and pleasant service.
Atmosphere: 3
Food: 3
Service: 4
I ordered delivery directly from this Red Lobster location. My dessert didn't arrive, and they didn't send any message to indicate it was missing. When I requested a refund, they instead emailed me a coupon... a week later... that is only valid in person or for in person pickup... that doesn't cover the cost of the dessert including tax, much less tip... that expires in three months. Absolutely ridiculous. It's not like this was a token to apologize for a bad experience, I paid for something and didn't get it.
Super disappointed because I was excited to see they would deliver to my location, and the food we did receive was good -- I would have ordered again. But not after this experience.
Food: 4
Service: 1
Great music to listen to and a positive environment.
Wheelchair accessibility: Yes, Wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Legs, Shrimp Alfredo, Ultimate Feast
We went there last week everything was perfect great food good customer service 😋
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kicked out at 10pm on the dot is crazy !!
Tipped 20 percent should of tipped 0 percent
Please don't come here if you wanna stay 10 min after close
Atmosphere: 1
Food: 1
Service: 1
The platter we got was very mid. The lobster was not soft and moist but tough and chewy. The baked potato was hard and not cooked enough. They ran out of biscuits and strawberry lemonade. Not the greatest location. If you can, drive a little bit I would do that and go to a different location.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Ultimate Seafood Platter
I recently dined at this restaurant and was disappointed with both the food quality and service, despite the establishment being nearly empty. Please save your money !!!!
Super over priced, food was not worth it
Atmosphere: 1
Food: 1
Service: 3
Parking: The service was great 😃
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Shrimp Alfredo
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