Red Lobster

5201 S Pulaski Rd, Chicago
(773) 284-7000

Recent Reviews

Estrella

Server was horrible. Served Mac and cheese with a plastic lid. Took forever to come back to reserve endless shrimp and gave no lemon and mushrooms were cold and not cooked

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Shrimp Alfredo

Helen Low

We are here almost once a year mainly for birthday dinner. We are surprised by the new recipe! Spicy calamari is so good. The steak is a too rough. I guess I will try to order mainly seafood dishes.

Atmosphere: 3

Food: 5

Service: 5

Ryan Jackson

we waited 45 min to be seated in a restaurant that was 90% empty on a Monday night. biscuits was cold, lobster was over cooked, shrimp was very over cooked, waitress forgot our claim chowder. it's not the red lobster I remember

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Endless Soup Salad

maria lopez

We decided to give Red Lobster another chance due to the fact we had a gift card....but it was the same disappointment. We waited about an hr to get seated and the place was pretty much empty. After we ordered, the food took quite some time to come out and it was cold with items missing from the order. I ordered soup, clam chowder, and it literally was the last thing that came to our table. The waitress never brought out refills, steak was over cooked.

Atmosphere: 1

Food: 1

Service: 2

Zelda Smith

I ordered and picked up food. I did not receive everything in my order, so I am not very anxious to do take out again.

Food: 5

Service: 4

Jessica Carlson

I ordered a lobster and it was empty. There was no meat. It was just an empty shell. They gave me sides that I didn’t ask for. This restaurant lacks quality control. I paid for a lobster that I didn’t receive.

Lawyonne Johnson

The food was delicious, Lauren is an Amazing waitress, she has outstanding customer service, she's very patient, very hard working and beautiful attitude. Management please acknowledge her great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Dragon Shrimp, Clam Chowder, Shrimp Alfredo, Brownie Overboard, Side House Salad, Seaside Shrimp Trio, Mashed Potatoes, Ultimate Feast

Ashley Lott

The food is insanely expensive but pretty simple. Edible at least. The service was so bad. We had to flag our server down every time. I have no idea where he was. Food took a long time to come out.

Atmosphere: 2

Food: 3

Service: 1

Shantell Rena

Waited 45-50 mins to be seated in an EMPTY restaurant. Appetizers came out in a reasonable amount of time. However, we waited over an hour for our entrees, and weren’t the only ones. Another family walked out without paying after waiting over an hours for their meals that never came. 2 out of 4 entrees were cold and incorrect when they did arrive. Never received our side dishes, drinks and were informed by management there was only ONE cook that showed up for work today (24-MAR-2024). Our waitress, Brianna was very nice and apologetic for the inconveniences that were obviously not her fault, but her efforts were appreciated.

Atmosphere: 2

Food: 1

Service: 3

Lavonne Whitlock

Worst experience ever. It took an hour to be seated, almost 2 hours to get food and the food was absolutely unacceptable, the shrimp scampi was dried out, lobster tail had shriveled

Atmosphere: 2

Food: 1

Service: 2

John McCarthy

To my last visit, the quantity seems to be less and the service seems to be lacking.

Atmosphere: 2

Food: 2

Service: 2

Gina C.

I haven’t been here in a few years due to a bad experience. But it was my mother-in-law’s birthday and this is where she wanted to eat. The place was clean, no fishy smell walking in, we were greeted by a very nice hostess.Jessica was our server she was very kind and attentive throughout our meal. Now to the food…. I thought food was okay. My mother-in-law liked her food. They have a $25 endless shrimp options that a couple at our table ordered but then were too full to get anything else. The biscuits were very good! We were there early around 11:40 and there was no waiting!I have to say that they have to fix their bathrooms. They were clean but they had a broken soap dispenser and toilet paper holder.

Atmosphere: 4

Food: 3

Service: 5

Jose Arcos

I had a terrible experience at this restaurant. I arrived at this restaurant at 10:10 and was not allowed in. Their website says they close at 11:00 and the kitchen closes at 10:30, I got that information from when I called. My family and I drove 30 minutes and are not from here and wanted to enjoy a nice dinner but couldn't do so. I think it is ridiculous they supposedly close at 11:00 but actually don't because we weren't allowed in and arrived earlier than that. They should change their hours online so this doesn't happen to anyone else.

Ava Ava

Fatty filet mignon. Taste like hockey puck. My chicken in my pasta was all gristle. Gross! And missed my order noted for pick up. Over priced. Rude staff.

Food: 1

Service: 1

Tishina Davis

The hostess was rude and I left after being told we had to wait two hours and thirty minutes even though that would be closing time. I will not be returning.

Service: 1

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