Rustle & Roux
227 W Monroe St, Chicago
(312) 285-2330
Recent Reviews
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Excellent burgers!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Single Stack Beef Burger
It was good pre-pandemic. Now you need to order food at a kiosk and its just another generic place.
Atmosphere: 3
Food: 3
Service: 2
Just ordered a turkey club and it had mold on the meat. If I figure out how to contact the health department I will be doing that.
Atmosphere: 1
Food: 1
Service: 1
Good variety of food. Prices have always been high and now they are just atrocious.
Atmosphere: 1
Food: 3
Service: 2
This place used to be the best. Massive custom omelettes for under $10. Now they’ve removed their cashiers and have these ordering kiosks. So impersonal and expensive. Also 24¢ for a cup of water.
This place used to be the best. Massive custom omelettes for under $10. Now they’ve removed their cashiers and have these ordering kiosks. So impersonal and expensive. Also 24¢ for a cup of water.
It was good for a while. Been working in the building 10 years, ate there almost 4 days a week. Tjr food was actually something to talk about. I don't think they realize people are back in the offices now. Salad bar is usually picked over by noon and never replenished. Recently they removed their cashiers, a self checkout is how it is done. Pricing goes up but portions are going down and quality is pretty much a shell of what it was. Compound lackluster customer service with dwindling quality. I'll go to Jimmy John's.
Yummiest place for lunch.
While the food is decent and convenient, the Manager is despicable to workers and customers of color. He talks down to them, is demeaning and demoralizing. He is unfriendly with customers of color and due to his involvement I will no longer patronize this establishment. It’s a shame to still see this in 2023!
While convenient since it is in my office building, the service is pretty abysmal. I tried to order breakfast this morning but was roundly ignored for several minutes by workers with their backs to me. I understand they were busy preparing other orders, but a simple "We'll be with you soon" seems appropriate. They looked and saw me standing there. I ended up leaving without ordering because I couldn't wait any longer.Additionally often during peak breakfast and lunch times, there is only one available cashier for check out, resulting in long wait times.The food itself is usually good, but the long waits just make it not worth it because it is too frustrating.
Restaurantji Recommends
Disappointed their is one breakfast employee she always forgets meat in burritos. Wasting money
The food options are still pretty good, but unfortunately the place has not held up that well since the pandemic. A lot of dirty tables and benches in bad shape.
The customer service here is trash, except the lady by the breakfast stand.. if you don’t wanna work there don’t! it’s no reason to give customers a hard time.
Pretty reasonable prices, good omelettes at Ritual and bakery items at the coffee spot in the front, some restaurants rotate in and out and those can be hit or miss. Salad bar is alright. Decent selection for the grab and go items but some items are overpriced (any fruit), soup rotation is a fun thing to look forward to and the oatmeal is also good.Closes pretty early though, I wish it at least stayed open until 3 PM and it seems like they're missing out on a potential dinner crowd for people getting off of work.
This place rocks. Friendly staff, good food, solid prices. 5% discount if you work in the building. I recommend the hash brown skillet
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