Sbarro
500 W Madison St Suite F-015, Chicago
(773) 571-9111
Recent Reviews
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Great costumer service especially from Brandon, Katherine and Sergio. They were really attentive with offering everything they have. Great atmosphere and attitude.! Would 10/10 recommend.!
Atmosphere: 5
Food: 5
Service: 5
The service is always a 10/10 Katherine the manager is very attentive and friendly will definitely come here again!
Atmosphere: 5
Food: 5
Service: 5
I stopped on my way back from Michigan and to my surprise, the same employees, Brandon and Kathy are still there! Hardworking staff and great pizza!
Atmosphere: 5
Food: 5
Service: 5
My favorite Sbarros location It’s clean and the employees are very friendly and attentive! The manager Katherine is very friendly and she keeps the line moving!
Atmosphere: 5
Food: 5
Service: 5
I came to this location last week and was served by a worker, a shorter female with a name tag of the name Kathy or Katy I believe. She lacked guest service skills.
Service: 1
Absolutely Horribe, food made me lose my appetite. 0/10 Never recommend!
Atmosphere: 1
Food: 1
Service: 1
yesterday morning I went around 11am and the cashier got my whole order wrong and was very rude that wasn’t costumer service of her.
Ridiculously terrible
Atmosphere: 1
Food: 1
Service: 1
I’m so glad they had a veggie pizza slice fresh (in addition to pepperoni or sausage which I didn’t quite prefer as much) and ready for me when they were first open for the day and I was hoping to catch my train on time. They didn’t have any pizzas out yet but they were making some. ?? It was the best morning treat!!!
Atmosphere: 4
Food: 5
Service: 5
Bad bad service! Very lazy employees, you ask them for items that are displayed in the tv screens, and they only say - We don’t have! Cuse they don’t want to make it!
Horrible employees! Specially the girl in charge!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Customer service was the worst.
slow service slow service slow service
Worst food served. Arrogant and disrespectful personnel. Sbarro SM Megamall
I placed a delivery order on the sbarro website for this location and when the grubhub driver arrived the store was closed even though their website allowed me to place it and the driver arrived 40 minutes before their listed closing time. There was no way to cancel the order through the email confirmation and no one was in the store to answer my phone call. I don’t know why they didn’t turn off deliveries if they were closing early.
Atmosphere: 1
Food: 1
Service: 1
I stopped at Sbarro late one evening after getting off a train. I was served quickly. the prices are reasonable and the pizza silices are very good. the space to sit next to it is nice. I therefore recommend.
Atmosphere: 5
Food: 5
Service: 5
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