Smashburger

360 Michigan Ave, Chicago
(312) 444-0943

Recent Reviews

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Charlie Hart

The food and the service was just outstanding. 10/10 burger experience, I really don't think the restaurant could get any better, the menu design is flawless and the food is spot on. And our waitress was super nice and understanding.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Peyton Norman

Came to smash burger for the first time and Rosie was so great! She was enthusiastic and efficient, made our experience just what we needed. Thank you!

Atmosphere: 5

Food: 5

Service: 5

andrew langley

The food was great. The service was even better. Came in before the lunch rush and the staff were so friendly. Will definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

David Donovan

First time customers, will NEVER go back. 9:15 arrive, they took 28 mins to get us 3 burgers. Then told us we needed to hurry, because they close at 10. I told them they will have to wait on us, as we had to wait on them. (And F U for even saying it)
Burgers we sloppy messy, disgusting messes. I had to wipe my burger with a napkin before I could eat it.
They made the orders wrong, the workers were arguing, cursing and not really working, it was not very busy, maybe 6 tables... I can't believe this place has any success. The seats have slats in them, my seating had what looked like months old fried stuck in the slats, and they were filthy dirty, probably have never been cleaned.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger, French Fries

Amber Arguello

This was a small ppa e to begin with and not much seating. The tables were all dirtyand i had to clean me a place to sit. The cashier wasnt very friendly but the food was great! I couldn't even finish my burger.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Double Classic Smash Burger and Sweet Potatoe Fries

Lia Moretti

Staff was so rude. First time ever having smash burger and she lady who worked there was so rude and unkind. Not to mention it smelled like someone pooped outside in front of the location. Food sucked my kids didn't like it.

Atmosphere: 1

Food: 1

Service: 1

kirk

The burger and fries were delicious and huge. Two people could share the double patty burgers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Classic Smash Burger with Fries and Ketchup, Double Classic Smash Burger and Sweet Potatoe Fries

Raul Huerta

Great hamburgers made with real beef, they’re greasy but delicious!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Double Classic Smash Burger and Sweet Potatoe Fries

Alexander Ilg

Great food, but the stuff couldn’t care less about the customers. Not a nice place to eat, take the food to go.

Atmosphere: 1

Food: 5

Service: 1

Dion Flynn

Very good as always! My boyfriend’s first time here as they aren’t common and was very delicious!

Food: 5

Matthew Renforth

The food was ok, you didn't get a lot, prices kind of high for what it was. Staff was friendly and fairly quick.

Food: 3

Service: 4

Yvette Cordero

No accountability for their 3rd part vendors! Order total for 3 sandwiches 1 fry and 3 drinks was $79 —we didn’t get our drinks AND food was cold (restaurant to delivery address 1.3 miles) fries appeared picked on. When I called about my missing items Manager told me he could only reimburse the whole purchase and didn’t want to do that so I’d have to wait until next 4-5 days for approval and he wouldn’t return my delivery charge or my 20% tip I had given the DoorDash driver even though the order was placed on their website not on DoorDash. Terrible experience while trying to cheer up a patient at the hospital. Extremely Disappointed. Not even the food I got was worth it —cold.

Food: 1

Service: 1

Patrick Scherr

Best burger and best fries ever. Everything fresh and tasty.

Atmosphere: 4

Food: 5

Service: 4

جوهرة

normal

Atmosphere: 1

Food: 2

Service: 2

kia McAllister

Food was cold, fries hard, missing my son 4 dollar milkshake and manager Mike tells me it's fine I can get a refund for the shake in 48 to 72 hours no option to get drink instead of refund paid for grilled onions got raw onions. Son burger soo dry. First and last time eating at smash burger. Thanks mike

Food: 1

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