Starbucks

Online orders go through well but the staff will happily ignore you when placing orders in person, then continuously get your drink wrong if you haven’t practiced exactly what you wanted to say. If you don’t say it right the first time, the manager who works the cash register will ignore whatever part of the order they feel like. Today I ordered a decaf coffee, they tell me they don’t have decaf (… at one of the busiest Starbucks in CHI), and that I could get an americano instead, so I say “great, let’s do that, iced and with a splash of oat milk”. I stupidly didn’t double check the order before giving it to my partner who is now flying on a caffeine adventure because they forgot the first part where I was only ordering an americano to get it decaf. This is not the first time things like this have happened. The store also likes to turn off online ordering when it is inconvenient.EDIT TO ADD: the employees making the drinks are great, it seems to just be the cashier(s) that cause people problems.

Barista Gabrielle surprised me with her coffee art latte ? On my Grande Mocha @ Starbucks ☕️ Go check her out! Very Kool Gabrielle- made my day #coffeeart #latteArt

Honestly, I wouldn’t be going here if my normal place wasn’t under construction. I place the order in the app usually at least over 10 mins and it’s still never ready. The staff are nice, but they’re just slow or need more help here.

The must overrated and expensive cup of coffee ever. Ridiculous prices. And I dislike this multi-million corporation does not allow its employees to unionize. Greedy mothrfkrs.

If there is ever a Barista that comes highy reccomended at this location it's Key ask for her by name! She made my drink so well I felt like Rue on Euphoria (Drinks be addictive!) Give her all of the tips!

Omg , I can't believe I've never been here, it's so close to my house. They have parking that's a plus in ktown , great coffee and the place has indoor and outdoor patio , it's so cute. I will definitely come back

This location is okay, but needs better improvement, the two young ladies in the afternoons, needs to focus on making the drinks correctly instead of talking and paying attention.

2/1/22 11:03 Lyna & Gabrielle literally had a whole conversation while I stood waiting to order. A guy changing the trash had to tug at Gabrielles shirt to get her to take my order. Then to add insult to injury, Lyna was the person making my drink, however she didn't get started until the conversation was COMPLETE. Waves at management.

My friend and I came today to grab a couple of drinks and the guy who worked at the counter was nice, but the manager (I guess she is the manager of that store) started talking to him in a very rude way. She was criticizing him the whole time while the poor guy tried to remain his calm. She was not joking obviously because of the way she talked to him. My friend and I were shocked. That is not the way you approach your employees in front of a customer. She should have taken him aside and told him if he was doing something wrong and not in the tone she was talking to him obviously. Everybody deserves respect.

This is the greatest place to get quality coffee.

Just delicious. They never get the order wrong. Friendly service.

A little bit slower than the Michigan Ave. Location. Staff was polite but had run out of the ingredients to make my favorite tea beverage, which is why I crossed the street to purchase from the competition.

I come here often and they never have their breakfast sandwiches in stock. I come later morning but before 10am and they never have sandwiches. They are literally forever running low or out of stock. They need a better buyer/inventory manager.

Aside from the pan handlers outside the coffee is good

The BEST Starbucks. Lots of outlets and seating, and the barista was very friendly. 10/10