Wife’s purse got stolen here. They clearly have surveillance cams but were not willing to assist. When I came back after police report the likely perpetrators were already staking out the next victims. What’s going on there ? Release the footage !
Atmosphere: 1
Food: 3
Service: 1
Karlen Delgado
My fav drink there always it’s so delicious
Ashley Andrade
The ladies were talking for an about 10 mins and weren’t preparing orders quickly! One was texting on her phone! Horrible service!
Atmosphere: 2
Service: 1
Cin
My favorite location and the most wonderful workers. The art work amazes me so much . Thank you lady’s for your excellent service all the time. I love all the workers . I had to edit this to give a shout out to Layla thank you hunny for your awesome job.
Atmosphere: 5
Food: 5
Service: 5
Lindsey Fulham
The tiramisu latte was exquisite! I sure wish I could find one at home in the Houston area. Really enjoyed my visit and look forward to many return trips in the future!
Atmosphere: 5
Food: 5
Service: 5
Samantha Foo
Super sweet staff. Started my first afternoon in Chicago with a refresher and the employee was really friendly and sweet!
Atmosphere: 4
Food: 4
Service: 5
Gabrielle Hernandez
This Starbucks location made my day. I was originally going to go to the Starbucks where the Riverwalk was but the line was too long for me. I wanted to go home with a drink and this Starbucks was near the blue line station, Clark and Lake. Once I entered, I was greeted by the staff and it was not busy at all. I’ve never been to a Starbucks where workers greeted me. Ordered a venti strawberry açaí with lemonade and it was very fresh. I also ordered 2 ice cups which were free! The cashier was very kind and complimented me which meant a lot to me. The inside is clean and smells nice. Definitely recommend this Starbucks location, thanks.
Atmosphere: 5
Food: 5
Service: 5
Noemi Vega
There were 6 employees working and only one or two making drinks. We waited over 10 minutes while other 8+ people waited. The “coffee expert” was “training” someone but instead she was just chatting. So slow.
Atmosphere: 1
Food: 1
Service: 1
Danijela Zunic
If a woman is PREGNANT you allow her to use the restroom purchase or no purchase of a product. Starbucks employees really should be properly trained on the matter
Atmosphere: 1
Service: 1
Alwyn Nakasone
Today, I entered the facility after spending hours upon hours waiting patiently to get serviced in government buildings. I understand that there are policies in place, but a little humanity and empathy would’ve gone miles today. I just needed a quick restroom break before heading home. Instead, I was looked directly in the eye and told that a purchase was necessary to use the bathroom. I understand that these policies help keep people from taking advantage of facilities and services. But if you see me, presentable dressed, completely sober, and just needing a restroom for a minute at the most… be a human being. That is all. I am extremely disappointed in the customer service today and will not be back to this location or any of their locations for the foreseeable future.
I visit this location at least once a week. Everyone is always so friendly, the location is clean, and the drinks are made perfectly every time. One of my favorite baristas there is Mariko! I typically order the same drink, and I love when she makes it. Even if another barista helps me, they’re all really skilled in their craft, and it’s truly a highlight of my afternoon.
Atmosphere: 5
Food: 5
Service: 5
Drew Gambino
Worst Starbucks ever. Had to buy something in order to get a pup cup & water. Will never be back here again!
Service: 1
Nichole Lawrence
Super friendly staff, fast service
Atmosphere: 5
Food: 5
Service: 5
Tigran Bro
August - was very rude with me. Totally disappointed with her attitude.
C T
I come in here everyday for my morning cup of coffee. When I came back down from my office and asked for a cup of water they refused and said because it’s another visit I will have to make another purchase. I can’t lie my feeling is hurt because I spend so much money in this place and I couldn’t get a cup of water. That’s so not welcoming. Starbucks lost a customer. I do not like the policy sorry. I came down at 9:50am for the water by the way. I felt like it was a racial situation because Kyle see me everyday he even remembers the drink he makes me. Like why treat me like this ?
Wife’s purse got stolen here. They clearly have surveillance cams but were not willing to assist. When I came back after police report the likely perpetrators were already staking out the next victims. What’s going on there ? Release the footage !
Atmosphere: 1
Food: 3
Service: 1
My fav drink there always it’s so delicious
The ladies were talking for an about 10 mins and weren’t preparing orders quickly! One was texting on her phone! Horrible service!
Atmosphere: 2
Service: 1
My favorite location and the most wonderful workers. The art work amazes me so much . Thank you lady’s for your excellent service all the time. I love all the workers . I had to edit this to give a shout out to Layla thank you hunny for your awesome job.
Atmosphere: 5
Food: 5
Service: 5
The tiramisu latte was exquisite! I sure wish I could find one at home in the Houston area. Really enjoyed my visit and look forward to many return trips in the future!
Atmosphere: 5
Food: 5
Service: 5
Super sweet staff. Started my first afternoon in Chicago with a refresher and the employee was really friendly and sweet!
Atmosphere: 4
Food: 4
Service: 5
This Starbucks location made my day. I was originally going to go to the Starbucks where the Riverwalk was but the line was too long for me. I wanted to go home with a drink and this Starbucks was near the blue line station, Clark and Lake. Once I entered, I was greeted by the staff and it was not busy at all. I’ve never been to a Starbucks where workers greeted me. Ordered a venti strawberry açaí with lemonade and it was very fresh. I also ordered 2 ice cups which were free! The cashier was very kind and complimented me which meant a lot to me. The inside is clean and smells nice. Definitely recommend this Starbucks location, thanks.
Atmosphere: 5
Food: 5
Service: 5
There were 6 employees working and only one or two making drinks. We waited over 10 minutes while other 8+ people waited. The “coffee expert” was “training” someone but instead she was just chatting. So slow.
Atmosphere: 1
Food: 1
Service: 1
If a woman is PREGNANT you allow her to use the restroom purchase or no purchase of a product. Starbucks employees really should be properly trained on the matter
Atmosphere: 1
Service: 1
Today, I entered the facility after spending hours upon hours waiting patiently to get serviced in government buildings. I understand that there are policies in place, but a little humanity and empathy would’ve gone miles today. I just needed a quick restroom break before heading home. Instead, I was looked directly in the eye and told that a purchase was necessary to use the bathroom. I understand that these policies help keep people from taking advantage of facilities and services. But if you see me, presentable dressed, completely sober, and just needing a restroom for a minute at the most… be a human being. That is all. I am extremely disappointed in the customer service today and will not be back to this location or any of their locations for the foreseeable future.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I visit this location at least once a week. Everyone is always so friendly, the location is clean, and the drinks are made perfectly every time. One of my favorite baristas there is Mariko! I typically order the same drink, and I love when she makes it. Even if another barista helps me, they’re all really skilled in their craft, and it’s truly a highlight of my afternoon.
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks ever. Had to buy something in order to get a pup cup & water. Will never be back here again!
Service: 1
Super friendly staff, fast service
Atmosphere: 5
Food: 5
Service: 5
August - was very rude with me. Totally disappointed with her attitude.
I come in here everyday for my morning cup of coffee. When I came back down from my office and asked for a cup of water they refused and said because it’s another visit I will have to make another purchase.
I can’t lie my feeling is hurt because I spend so much money in this place and I couldn’t get a cup of water. That’s so not welcoming. Starbucks lost a customer. I do not like the policy sorry. I came down at 9:50am for the water by the way. I felt like it was a racial situation because Kyle see me everyday he even remembers the drink he makes me. Like why treat me like this ?
Service: 1
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