Starbucks
40 W Lake St, Chicago
(312) 553-0244
Recent Reviews
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Amazingly friendly staff, quick service quiet place to chill while waiting for my room to be ready
Atmosphere: 5
Food: 5
Service: 5
The service at Starbucks is amazing, there were very helpful young ladies with a smiling face
Thursday November 7 at 1.42pm
Atmosphere: 5
Food: 5
Service: 5
Omg turn the music down just by a little bit I gotta scream to place my order let alone try to sit down and study. It’s crazy people music too even with noise cancellation headphones the music is blasting like chill it’s 8am?
Atmosphere: 1
Food: 5
Service: 5
Ordered caramel crunch but it came without the crunch, that's the best part. First n last time at this location
Very friendly staff & they always got great promotions going on. My usual go to place.
Atmosphere: 5
Food: 5
Service: 5
Jesse was the kindest!!
Atmosphere: 5
Food: 5
Service: 5
The cafe is a bit dirty, rarely cleaned
Atmosphere: 4
Food: 3
Service: 2
I loved this location. It was a short walk from the Cambria hotel that I was staying at. I went every morning during my trip to Chicago. The staff was so nice and friendly. Customer service was great! I actually visited the Starbucks Reserve Roastery on Michigan Avenue and Uber right back to this location because the service, staff and drinks were so better. Every interaction I had with the staff here was so pleasant.
Atmosphere: 5
Food: 5
Service: 5
Not so many cookies/ food.
Small location
Atmosphere: 4
Food: 4
Service: 5
The service at the Starbucks is AMAZING, I cannot remember the names, but there were two young ladies and a man there and they were absolutely awesome, especially the young Hispanic lady. I have a dairy allergy, and I went to a different Starbucks 3 blocks away from this store, and I specified when I ordered there about my dairy allergy, and even then directly advised the barista who prepared my drink. The gentleman barista seemed to be out of coconut milk so I watched him flinch and then put half 2% dairy milk into my drink, I saw him realize this and try to conceal which milk he was pouring. I couldn’t believe it because I watched the whole thing, but when he delivered my drink, I kindly just told him I’m sorry I cannot drink that because I would end up in bed all day. He got very upset and denied his actions, so I just had to leave because he was making a scene at me. I kept walking on my tour of Chicago and found this beautiful little Starbucks. It was not crowded, the staff greeted me and were very friendly, and when I mentioned my dairy allergy, the Hispanic young lady behind the counter said she also had that, and knew exactly how to prepare my drink! I even noticed her clean out the blender with hot water just to be careful, something I don’t request, but it was just her nice gesture. When I mentioned what happened to me three blocks away, their manager even comped my drink. Not necessary, as I’m a tourist here to spend money, but I was overwhelmed with their care and kindness, they took their customer service jobs seriously, and I am truly Grateful! Never been so cared for at a coffee shop. THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good coffee
Atmosphere: 5
Food: 5
Service: 5
I have visited this location a few times. It’s cool chilled but they need to clean the tables and sweep a little more there is always crumbs on the floor. You all don’t want any extra friends around(bugs, mice) I understand they may get busy during their downtime they should clean off the tables. Every time I am there I clean where I am sitting either it’s liquid or something sticky on them. Other than that no complaints!!
Atmosphere: 4
Food: 4
Service: 4
Terrible experiencie.They have nothing like refreshers or food and have not even respect to the costumers.If could I put 0 stars I would they act like kids.
I used a bogo on Thursday was buy one get one free the matcha latte usually it’s being shaked at every other Starbucks that I ordered. However this barista blends it in a blender which was weird so there was a lot of foam and I got my drink half of it was foam and it’s a venti only got half of it. Very disappointing will not come back to this Starbucks. I took photos of it being untouched just holding the drink as time went by and it was down to this filled up with foam.
Atmosphere: 1
Food: 1
Service: 1
I have visited this location a few times. It’s cool chilled but they need to clean the tables and sweep a little more there is always crumbs on the floor. You all don’t want any extra friends around(bugs, mice) I understand they may get busy during their downtime they should clean off the tables. Every time I am there I clean where I am sitting either it’s liquid or something sticky on them. Other than that no complaints!!
Atmosphere: 4
Food: 4
Service: 4
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