Customer service is terrible. Employees always look miserable. And they are super slow avoid this location. 47th n Cicero a better location by
Atmosphere: 3
Food: 4
Service: 1
Nashat Ruhman
10 minutes waiting for someone to take my order. One busy texting. One busy walking around.
Atmosphere: 1
Service: 1
Bernadette
The baristas are always very pleasant here...we usually come here to get my Pups pupcup...they love to see him :)
Roberto Chong
Ordered in advance. Slow poor customer service. I ordered 2 blonde roast and they only brought up 1. I told the barista there should be another and I asked for a cup holder, she said it coming up and left. I waited for about another 6 mins or so I and could see my 2nd coffee, all she had to do was add oatmilk and bring it over. It sat there by the brewer and she brought other orders as well as attended to the register. Finally she walks over asks, what are you waiting for? Ia said my 2nd coffee and the cup holder I asked about earlier, no response. She went and got my coffee and place on the counter. They are extremely slow doesn't pay attention to what customers are asking or saying.
Atmosphere: 2
Food: 3
Service: 1
Frank Schulz
Really helpful, genuine and friendly
Atmosphere: 3
Food: 5
Service: 5
Bianca Lebron
Gave me the wrong size drink and instead of remaking it they just topped it off with milk, pretty sure it was the wrong one too.
Azucena Lazaro
I ordered a frap with extra caramel drizzle and it was so GOOD it was gooey and my taste buds were melting!!!! If ur looking for Starbucks go to this one!! Also the baristas were so kind + nice!!
Atmosphere: 4
Food: 5
Service: 5
Rashik Rashid (RashikTV)
One of my favorite Starbucks in the entire city of Chicago they actually get the drinks absolutely spot on.
Atmosphere: 5
Food: 5
Service: 5
David Beltran
Excellent staff!
Atmosphere: 5
Service: 5
Bennie J Pearson (Gadgetz Inc: B.Y.L.)
Unfriendly staff on this day. Usually they are kind and attentive but today they were off by a mile. No greeting from the 2 baristas working. I was ignored until the cashier came from the back and just happened to see me waiting. My drink was prepared timely but the barista mispronounced my name, with no eye contact and no smile. Hot drink had no sleeve or double cup. I asked for a stopper the barista got it for me but never looked at me. I can see if it was busy but it wasn't. They were laughing and talking amongst themselves but the customers just seemed to be a bother. I felt like they didn't want to serve me today.
Love the friendly staff that work here. I never had a bad experience. Once I accidentally placed an order at a different location. The barista honored my order and gave me everything. Workers always get my drinks right. It’s a nice place to have a conversation and have coffee. Definitely my go to location in my neighborhood.Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Smoked Cheddar
Vinnie G
Placed an order on the app, went to pickup and they locked the doors at 6pm so I had to sit in a 30 minute drive thru line. This has happened a few times, so it seems to be the way they operate now.
Atmosphere: 1
Food: 2
Service: 1
Christopher Haleva (Kris Topher)
So dumb they have a password to use the restroom.. It's 21650
Customer service is terrible. Employees always look miserable. And they are super slow avoid this location. 47th n Cicero a better location by
Atmosphere: 3
Food: 4
Service: 1
10 minutes waiting for someone to take my order. One busy texting. One busy walking around.
Atmosphere: 1
Service: 1
The baristas are always very pleasant here...we usually come here to get my Pups pupcup...they love to see him :)
Ordered in advance. Slow poor customer service. I ordered 2 blonde roast and they only brought up 1. I told the barista there should be another and I asked for a cup holder, she said it coming up and left. I waited for about another 6 mins or so I and could see my 2nd coffee, all she had to do was add oatmilk and bring it over. It sat there by the brewer and she brought other orders as well as attended to the register. Finally she walks over asks, what are you waiting for? Ia said my 2nd coffee and the cup holder I asked about earlier, no response. She went and got my coffee and place on the counter. They are extremely slow doesn't pay attention to what customers are asking or saying.
Atmosphere: 2
Food: 3
Service: 1
Really helpful, genuine and friendly
Atmosphere: 3
Food: 5
Service: 5
Gave me the wrong size drink and instead of remaking it they just topped it off with milk, pretty sure it was the wrong one too.
I ordered a frap with extra caramel drizzle and it was so GOOD it was gooey and my taste buds were melting!!!! If ur looking for Starbucks go to this one!! Also the baristas were so kind + nice!!
Atmosphere: 4
Food: 5
Service: 5
One of my favorite Starbucks in the entire city of Chicago they actually get the drinks absolutely spot on.
Atmosphere: 5
Food: 5
Service: 5
Excellent staff!
Atmosphere: 5
Service: 5
Unfriendly staff on this day. Usually they are kind and attentive but today they were off by a mile. No greeting from the 2 baristas working. I was ignored until the cashier came from the back and just happened to see me waiting. My drink was prepared timely but the barista mispronounced my name, with no eye contact and no smile. Hot drink had no sleeve or double cup. I asked for a stopper the barista got it for me but never looked at me. I can see if it was busy but it wasn't. They were laughing and talking amongst themselves but the customers just seemed to be a bother. I felt like they didn't want to serve me today.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
The cup melted with my coffee and i saw a rat running around in there? The workers were nice but maybe you should shut down this
Atmosphere: 1
Food: 1
Service: 1
Thursday afternoon and service is extremely slow!!!
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
Love the friendly staff that work here. I never had a bad experience. Once I accidentally placed an order at a different location. The barista honored my order and gave me everything. Workers always get my drinks right. It’s a nice place to have a conversation and have coffee. Definitely my go to location in my neighborhood.Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Smoked Cheddar
Placed an order on the app, went to pickup and they locked the doors at 6pm so I had to sit in a 30 minute drive thru line. This has happened a few times, so it seems to be the way they operate now.
Atmosphere: 1
Food: 2
Service: 1
So dumb they have a password to use the restroom.. It's 21650
Atmosphere: 1
Food: 1
Service: 1