This review is specifically for the super kind woman who helped me this morning with my order. I was having a rough morning trying to get out of the city with my bf and dog in tow, and just needed a couple beverages before we left town. I didn’t realize it was app-only order/pick up location, and despite not having the app she was super accommodating and let me pay there on site. It made my day smoother and better, and she was super kind and calm about all of it. Small acts of kindness matter these days especially. The girl deserves a raise!
Food: 5
Service: 5
Matthew Fonseca
Orrdered a coffee and a croissant. Got coffee in reasonable time. However to hear a croissant took over 10 min. Was forced to leave without otherwise I would be late to work. It shouldn’t take 10 min to heat something up no matter how many orders in que.
Atmosphere: 1
Food: 1
Service: 1
Vincent Porretta
Service sucks, they get the order wrong every time. And you’ll wait 40 min for it.
Atmosphere: 1
Food: 1
Service: 1
Maria Fischer
I am sad to see the negative reviews, but everyone who works here is extremely kind and quick as possible. I do not have as positive of an experience at other Starbucks locations. To the people who say they are always late, they are servicing multiple sky rise corporate office buildings during the morning rush. Also, big shout out to Karen at this location!! She is quick to learn names and drinks while bringing smiles to customer faces.
Y C
I thought American people want jobs. Is it very difficult to hire someone for ordering?
Atmosphere: 1
Service: 1
Meredith Breach
Runs 15-20 minutes late on your quoted mobile order every morning
CherryBomb737
Congratulations on being a super star location!! The crew here at this Starbucks are very personable and seam to be all smiles. They do an excellent job preparing drinks with care. This is located on the Franklin side of the AT&T Building next to Amazon Go. They are super fast here so hurry up and claim your drinks and food.
Live Large
Congratulations on being a super star location!! The crew here at this Starbucks are very personable and seam to be all smiles. They do an excellent job preparing drinks with care. This is located on the Franklin side of the AT&T Building next to Amazon Go. They are super fast here so hurry up and claim your drinks and food.
Veronica Taylor
Did not like none of your services because you have a great day and a blessed one
Slowest Starbucks ever....and it wasn’t even busy. Eight minutes to make two drinks? I was early to my interview so I stopped for a drink, barely made it because of this location.
Jared Walsh
Good location, quick mobile ordering system. Efficient even when they're busy
Amelia S.
My go-to Starbucks in downtown Chicago! I try to avoid waiting lines as much as possible on a work day, so I always opt for the mobile/online ordering option at places. At this location, the order pickup section is clearly visible and my order is always waiting for me within 4-7 mins of placing my order.
This review is specifically for the super kind woman who helped me this morning with my order. I was having a rough morning trying to get out of the city with my bf and dog in tow, and just needed a couple beverages before we left town. I didn’t realize it was app-only order/pick up location, and despite not having the app she was super accommodating and let me pay there on site. It made my day smoother and better, and she was super kind and calm about all of it. Small acts of kindness matter these days especially. The girl deserves a raise!
Food: 5
Service: 5
Orrdered a coffee and a croissant. Got coffee in reasonable time. However to hear a croissant took over 10 min. Was forced to leave without otherwise I would be late to work. It shouldn’t take 10 min to heat something up no matter how many orders in que.
Atmosphere: 1
Food: 1
Service: 1
Service sucks, they get the order wrong every time. And you’ll wait 40 min for it.
Atmosphere: 1
Food: 1
Service: 1
I am sad to see the negative reviews, but everyone who works here is extremely kind and quick as possible. I do not have as positive of an experience at other Starbucks locations. To the people who say they are always late, they are servicing multiple sky rise corporate office buildings during the morning rush. Also, big shout out to Karen at this location!! She is quick to learn names and drinks while bringing smiles to customer faces.
I thought American people want jobs. Is it very difficult to hire someone for ordering?
Atmosphere: 1
Service: 1
Runs 15-20 minutes late on your quoted mobile order every morning
Congratulations on being a super star location!! The crew here at this Starbucks are very personable and seam to be all smiles. They do an excellent job preparing drinks with care. This is located on the Franklin side of the AT&T Building next to Amazon Go. They are super fast here so hurry up and claim your drinks and food.
Congratulations on being a super star location!! The crew here at this Starbucks are very personable and seam to be all smiles. They do an excellent job preparing drinks with care. This is located on the Franklin side of the AT&T Building next to Amazon Go. They are super fast here so hurry up and claim your drinks and food.
Did not like none of your services because you have a great day and a blessed one
Good location
Restaurantji Recommends
Slowest Starbucks ever....and it wasn’t even busy. Eight minutes to make two drinks? I was early to my interview so I stopped for a drink, barely made it because of this location.
Good location, quick mobile ordering system. Efficient even when they're busy
My go-to Starbucks in downtown Chicago! I try to avoid waiting lines as much as possible on a work day, so I always opt for the mobile/online ordering option at places. At this location, the order pickup section is clearly visible and my order is always waiting for me within 4-7 mins of placing my order.
Nice location, clean. Nice people.
Over priced, good coffee