Swissport Lounge chicago
CLOSED$ •
About Swissport Lounge chicago
Swissport Lounge chicago Reviews
Good lounge but could be better but overall Chicago lacks good lounges in international terminal sadly. staff always pleasant and smiling.
The front desk staff were rude and didn't want to let us in even with our business class ticket with a contracted airline. When we entered, we were the only ones there! Not sure why they were trying to gatekeep an empty lounge. There were a few sad sandwiches in a fridge and some soda water, and basically nothing else. No music, no atmosphere, it was very awkward. We left and had a better time in the main airport. Super disappointing.
This way definitely the smallest lounge i have seen and I wish this gets converted to something better than just few chairs, coffee and munchies.
Swissport Lounge Chicago, located near gates M13 and M11, is a comfortable spot accessed through Priority Pass. The lounge offers a variety of cold packaged food items, chips, cookies, soft drinks, veggie trays, sandwiches, and some alcoholic drinks. The seating area features new, clean furniture, although access may be limited for Priority Pass members during busy times. The lounge provides an open bar with eight high-end bottles and endless snacks, making it a great choice for those looking to enjoy drinks and snacks in a relaxed atmosphere. The staff is friendly and the environment is calm when not crowded, creating a pleasant space for travelers. While the food options are mostly cold items, the lounge's self-service drinks and snacks, along with its comfortable furniture, make it a worthwhile stop, especially for those already in Terminal 5. Entry policies can be strict, with certain airline classes allowed at different times, so travelers should be prepared for possible delays before entering.