Taco Bell

500 W Madison St, Chicago
(312) 454-1672

Recent Reviews

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Terrell Pearson

I normally give Taco Bell good reveals. But this location is an exception because of bad service.

I overheard an angry customer complaining about the very thing that I experienced, African-American staff, catering to the Caucasian customers while ignoring their own African-American customers. that angry customer did not even realize that I had just experienced what he experienced.

I hate to talk about race in the workplace, but unfortunately it’s time for a more diverse working environment at this location .

i’m hoping the operator takes note of this review.

Atmosphere: 1

Food: 3

Service: 1

Cedric Sterling

I try not to write negative reviews about locations but I placed an order through the app, it crashed, and I went to pick up without realizing. I gave them my name, tried to explain but was kind of just ignored and just placed the order then. And waited. And waited. And waited.

They never called my name, they just set it aside next to the slide slushee machine. I had to go up and ask for it again three minutes before my lunch break was over. I was extremely upset because I was not only late but it could've been easily prevented if they bothered calling names or doing literally any communication, my fault for assuming they'd remember the name I already gave them or call anything out I guess

Atmosphere: 3

Food: 4

Service: 1

Mike Smolenski

They do a good job getting the food to you asap .
Ray the night manager does a great job hopefully taco bell takes care of him hard workers are hard to find

Atmosphere: 5

Food: 5

Service: 5

Ilianna Kalkatzikou

Taco Bell’s Chalupa Supreme with Fire Sauce is unbeatable! The crispy, pillowy chalupa shell filled with seasoned beef, fresh lettuce, tomatoes, and creamy sour cream hits all the right spots. Adding the Fire Sauce takes it to a whole new level—it’s spicy, bold, and absolutely delicious. The sauce brings just the right amount of heat without overpowering the flavors, making every bite an exciting mix of crunch, spice, and savory goodness. Definitely “fire” in the best way possible! ???

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Crunchy Taco Bell Taco, Soft Taco Supreme

David Franks

Employees refuse to take your order and instead force you to use a kiosk. There are so many other food options here with much friendlier staff. Go anywhere else.

Service: 1

Katelyn S

Amazing service!!?

George San

Forgot 1/3 of my order.
These places shouldn't exist. $12 for a snack is disgusting. Next time I'll starve over giving these people my money

Atmosphere: 1

Food: 1

Service: 1

Javier Avila

Ordered through the app, no problem.

Atmosphere: 5

Food: 5

Service: 5

Broski Da Homie

They say they don't accept cash.... Smh What type of business is this???

Vicki

Great location

Atmosphere: 5

Food: 5

Service: 5

Jonathan Walker

Having to order through a screen is dumb. I personally don't mind, but being in line behind people who have problems can be enough of an annoyance to just walk away hungry. This used to be a great location.

Atmosphere: 1

Food: 4

Service: 2

James Joyce

I love taco bell

Atmosphere: 5

Food: 5

Service: 5

Mark O'Neil

The only thing that they’re doing right here is having screens to order on so you don’t have deal with the employees at the register. The o dear guy in the hat was extremely rude when I pointed out that my order simply hadn’t been heated up and kept referring to me and other paying customers as bro or man, not a way to treat your customers. If you wanna talk like that go work down at some restaurant in the ghetto. It’s not hard to refer to people as the name you literally have on the ticket in front of you or just simply saying “sir or maam”, I’m not your bro, I’m not your boy, I’m your customer, have some respect for others and maybe a bit more for yourself

Atmosphere: 1

Food: 2

Service: 1

David Rha

I ordered a loaded cheezeit and they only gave me the chip with no toppings. For charging me $5, I would have expected the toppings I ordered. Terrible service.

Atmosphere: 3

Food: 1

Service: 3

Robert Arndt (OmniscientPhotography.com)

Speechless, been so long sense I had Taco Bell I forgot how good it is.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesy Gordita Crunch

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