Understaffed and slow, but at least they’re also unfriendly
Jack Greene
Food came fast and reasonably hot. Great for last minute dinner plans for the kids!
Atmosphere: 4
Food: 4
Service: 4
Sean O'Connor
Taco Bell corporate still has incorrect opening hours posted in their app. And I would kill to have this open for breakfast.
Anyway the folks at this location don’t get a say in that and they are an awesome staff with lightning quick service. I usually chat with the cashier (or whatever you call a cashier in our current cash-less economy) and they’re always nice & personable, even when the environment is stressful. Never had an issue with an order and I come here all the time.
Food: 5
Service: 5
Beth Spencer
I’ve come here twice in one week between 6 and 6:30 pm and both times I had friendly, fast service, with both orders correct. Is it like that the rest of the time? Based on other reviews, PROBABLY NOT, but apparently the rock stars at this location work weekday evenings!
Atmosphere: 4
Food: 5
Service: 5
Erica Avila
This worker literally make the food of any customer that come in before DoorDash orders than been waiting for over 30 min . Mean while if a customer comes after us and orders they will have their order ready before our doordasher customers
Service: 1
KC Magrath
Food sat at Taco Bell while “finding another driver”. That driver was on a bike. By the time it got here the shells were stuck to the paper and soggy. When separated from the paper, the shells were in half with all toppings falling out the bottom.
We ordered 3 crunchy taco supreme meals with root beer. Exactly 1 of the 6 tacos had sour cream.
Just disappointing all the way around.
Food: 1
Service: 1
Zoie Hawkins
This place is slower than a turtle, you have no employees working. An hour and a half and still didn’t get our food. This place is ridiculous
Atmosphere: 2
Food: 1
Service: 1
Amanda Marconi
was at the train station last night, i came straight from a music festival and did not eat anything the whole day and by the time my friends and i got there it was exactly midnight. i understand 100% working later hours while being short staffed and steady can be stressful, especially when majority of the people that were at the train station same time i was were all coming from the same fest. i also work second shift at my food service job too and understand being frustrated, struggling to get orders ready at a reasonable time, and tired while on the last leg of the shift. however, yall should have your orders stopped after midnight if it’s such a big problem, especially when ogilvie trains last ride for the night is usually 12:30am. i ordered two cheesy roll ups at midnight and it was 12:23 at this rate when i noticed other people who ordered after me were getting their items. keep in mind, my train was at 12:30 am and there was no other train until 5am and i live exactly an hour away in the northwest suburbs. when i asked about my order, the lady who was preparing the food started swearing at me and yelled at me and told me “well don’t order food knowing you have a train”. she didn’t even care to acknowledge why i was upset and just rolled her eyes while aggressively loudly sighing. gave up at 12:27 while not ending up receiving my food and didn’t even care to offer to give me a refund either. i mean it’s $7 i could honestly not care about getting that back, but this woman being easily middle aged, it was beyond embarrassing to witness while completely bullshit how i was treated. whoever the manager is at this location needs to train better on basic positive customer service no matter what the shift is, will never get food at this specific taco bell ever again.
Atmosphere: 1
Food: 1
Service: 1
Stephanie McAuliffe-Horgan
My dasher stole my food when I had initially ordered it. He sent a photo of it picked up and just never delivered it to me. When I reordered it 3 different times, the order was canceled with the store citing that the food was already taken. I tried ordering the same thing on grubhub, and it was the same experience, so something shady is happening at this store.
Best taco bell in the city rn based on food quality, speed, vibes and having a nice calm area to sit and eat. It is one of the pricier tbells in the city which is too bad but still I think it's number 1!
John Stombres
Wonderful Customer Service and Great Taco Bell food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Taco Bell Taco, Ground Beef Burrito
Terrell Pearson
I normally give Taco Bell good reveals. But this location is an exception because of bad service.
I overheard an angry customer complaining about the very thing that I experienced, African-American staff, catering to the Caucasian customers while ignoring their own African-American customers. that angry customer did not even realize that I had just experienced what he experienced.
I hate to talk about race in the workplace, but unfortunately it’s time for a more diverse working environment at this location .
i’m hoping the operator takes note of this review.
Atmosphere: 1
Food: 3
Service: 1
Philip P.
I normally give Taco Bell good reveals. But this location is an exception because of bad service.
I overheard an angry customer complaining about the very thing that I experienced, African-American staff, catering to the Caucasian customers while ignoring their own African-American customers. that angry customer did not even realize that I had just experienced what he experienced.
I hate to talk about race in the workplace, but unfortunately it’s time for a more diverse working environment at this location .
i’m hoping the operator takes note of this review.
Atmosphere: 1
Food: 3
Service: 1
Cedric Sterling
I try not to write negative reviews about locations but I placed an order through the app, it crashed, and I went to pick up without realizing. I gave them my name, tried to explain but was kind of just ignored and just placed the order then. And waited. And waited. And waited.
They never called my name, they just set it aside next to the slide slushee machine. I had to go up and ask for it again three minutes before my lunch break was over. I was extremely upset because I was not only late but it could've been easily prevented if they bothered calling names or doing literally any communication, my fault for assuming they'd remember the name I already gave them or call anything out I guess
Understaffed and slow, but at least they’re also unfriendly
Food came fast and reasonably hot. Great for last minute dinner plans for the kids!
Atmosphere: 4
Food: 4
Service: 4
Taco Bell corporate still has incorrect opening hours posted in their app. And I would kill to have this open for breakfast.
Anyway the folks at this location don’t get a say in that and they are an awesome staff with lightning quick service. I usually chat with the cashier (or whatever you call a cashier in our current cash-less economy) and they’re always nice & personable, even when the environment is stressful. Never had an issue with an order and I come here all the time.
Food: 5
Service: 5
I’ve come here twice in one week between 6 and 6:30 pm and both times I had friendly, fast service, with both orders correct. Is it like that the rest of the time? Based on other reviews, PROBABLY NOT, but apparently the rock stars at this location work weekday evenings!
Atmosphere: 4
Food: 5
Service: 5
This worker literally make the food of any customer that come in before DoorDash orders than been waiting for over 30 min . Mean while if a customer comes after us and orders they will have their order ready before our doordasher customers
Service: 1
Food sat at Taco Bell while “finding another driver”. That driver was on a bike. By the time it got here the shells were stuck to the paper and soggy. When separated from the paper, the shells were in half with all toppings falling out the bottom.
We ordered 3 crunchy taco supreme meals with root beer. Exactly 1 of the 6 tacos had sour cream.
Just disappointing all the way around.
Food: 1
Service: 1
This place is slower than a turtle, you have no employees working. An hour and a half and still didn’t get our food. This place is ridiculous
Atmosphere: 2
Food: 1
Service: 1
was at the train station last night, i came straight from a music festival and did not eat anything the whole day and by the time my friends and i got there it was exactly midnight. i understand 100% working later hours while being short staffed and steady can be stressful, especially when majority of the people that were at the train station same time i was were all coming from the same fest. i also work second shift at my food service job too and understand being frustrated, struggling to get orders ready at a reasonable time, and tired while on the last leg of the shift. however, yall should have your orders stopped after midnight if it’s such a big problem, especially when ogilvie trains last ride for the night is usually 12:30am. i ordered two cheesy roll ups at midnight and it was 12:23 at this rate when i noticed other people who ordered after me were getting their items. keep in mind, my train was at 12:30 am and there was no other train until 5am and i live exactly an hour away in the northwest suburbs. when i asked about my order, the lady who was preparing the food started swearing at me and yelled at me and told me “well don’t order food knowing you have a train”. she didn’t even care to acknowledge why i was upset and just rolled her eyes while aggressively loudly sighing. gave up at 12:27 while not ending up receiving my food and didn’t even care to offer to give me a refund either. i mean it’s $7 i could honestly not care about getting that back, but this woman being easily middle aged, it was beyond embarrassing to witness while completely bullshit how i was treated. whoever the manager is at this location needs to train better on basic positive customer service no matter what the shift is, will never get food at this specific taco bell ever again.
Atmosphere: 1
Food: 1
Service: 1
My dasher stole my food when I had initially ordered it. He sent a photo of it picked up and just never delivered it to me. When I reordered it 3 different times, the order was canceled with the store citing that the food was already taken. I tried ordering the same thing on grubhub, and it was the same experience, so something shady is happening at this store.
Service: 1
friendly staff and good food
Restaurantji Recommends
Best taco bell in the city rn based on food quality, speed, vibes and having a nice calm area to sit and eat. It is one of the pricier tbells in the city which is too bad but still I think it's number 1!
Wonderful Customer Service and Great Taco Bell food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Taco Bell Taco, Ground Beef Burrito
I normally give Taco Bell good reveals. But this location is an exception because of bad service.
I overheard an angry customer complaining about the very thing that I experienced, African-American staff, catering to the Caucasian customers while ignoring their own African-American customers. that angry customer did not even realize that I had just experienced what he experienced.
I hate to talk about race in the workplace, but unfortunately it’s time for a more diverse working environment at this location .
i’m hoping the operator takes note of this review.
Atmosphere: 1
Food: 3
Service: 1
I normally give Taco Bell good reveals. But this location is an exception because of bad service.
I overheard an angry customer complaining about the very thing that I experienced, African-American staff, catering to the Caucasian customers while ignoring their own African-American customers. that angry customer did not even realize that I had just experienced what he experienced.
I hate to talk about race in the workplace, but unfortunately it’s time for a more diverse working environment at this location .
i’m hoping the operator takes note of this review.
Atmosphere: 1
Food: 3
Service: 1
I try not to write negative reviews about locations but I placed an order through the app, it crashed, and I went to pick up without realizing. I gave them my name, tried to explain but was kind of just ignored and just placed the order then. And waited. And waited. And waited.
They never called my name, they just set it aside next to the slide slushee machine. I had to go up and ask for it again three minutes before my lunch break was over. I was extremely upset because I was not only late but it could've been easily prevented if they bothered calling names or doing literally any communication, my fault for assuming they'd remember the name I already gave them or call anything out I guess
Atmosphere: 3
Food: 4
Service: 1
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