This was our second time there and we went for lunch this time. The food held up to our memory of it. Everything was wonderful, just as we expected. However, the service was a bit spotty. They seemed short staffed. We were told when we were seated that at lunch we need to help ourselves to water and such. But it turned out that we had to help ourselves to all our tableware. We had taken our family visiting for the long weekend to the restaurant and everyone picked up something for the table, so it wasn't that we couldn't do it. But it would have been nice to know that it was semi-cafeteria style service for lunch.
Rama
Thattu has always been excellent. We done here often and love every dish. You can never go wrong with their menu selections.
Niraj
Because of the way the ordering system is, I didn't feel like the service staff deserved a large tip. I purposely only tipped $5 because everything is so automated and efficient...
Jonathan
Thattu is a favorite Indian restaurant My only two issues: 1) the app to order food is awkward for ordering for four people- that's why we switched to a very nice waitress 2) the noise level is high. With concrete floors, and masonry walls there really is nothing in the restaurant to dampen the sound level. This could be fixed.
Paul George
Wonderful experience as usual at thattu both from a quality and presentation of food as well as a service and ambience perspective.
Anjan
The food is overrated - none of dishes were amazing. Prices are reasonable but portions are small. Service was good - waitresses were cordial. But ordering from app is a pain. One good thing was that there are no mandatory TIP - service people paid through profit sharing.
Virginia
Three of us celebrated a birthday yesterday and we were not disappointed! Thattu has wonderful food. Although I'm not very familiar with Indian food, the servers were very helpful and all our picks were excellent! The mushroom appetizer was superb as was the pork chop dish. We had excellent cocktails with interesting twists. The service staff was superbly helpful and informative, especially as they “tried” to instruct us on the smart phone use for ordering. It was clunky, but we all used humor to get through it! Will be back!
Carl
They were locked in on flavor, really recommend the mushrooms and shrimp dishes. Pork chop was okay, would recommend the curry instead
Ranjith Kumar
So disappointing dinner !!!! Parotta was said to be freshly made, but even a child can sense that it was a frozen parotta. And when asked they weren't even honest about it . Overall Curry taste like they are not authentic Kerala style food . For the price each item is charged , it's DEFINITELY NOT WORTH . Atleast , we expected the final Kaapi to be authentic . Surprisingly it turned to be a Fusion called KAAPIchino . Overall bad experience and never will visit again . Residents of Chicago , Please beware.
Ravi Dama
Fantastic Indian restaurant that serves a unique cuisine. This is not your usual 'standard' Indian restaurant that is serving a boring punjabi-based cuisine. If this is how people in Kerala eat, I am extremely jealous of all of them now! The food was fantastic; the sour/spice combinations were exceptional. Will definitely come back here whenever I am in town. The fish & shrimp dishes were delicious. Cooked to perfection in their sauces. Wish I had more space in my stomach. If you go here, please come hungry. Do not eat for 6 hours before you set foot in here.
Incredible food, efficient and friendly service! Oh, and creative cocktails. I cannot recommend this restaurant more highly. I will be back!
Stephanie Hieger
Food is really good but not authentic to Kerala by any means. Spice is missing throughout their seasoning and is best suited for the less seasoned American population it seems to target. The menu was presented as being shareable but most plates are very limited at maybe 3-4 (4 really stretching it). For the cost, it’s not worth buying more than one of the same dish. Flavors are rich but there is a clear disconnect in seasoning and spices. Biriyani was slightly over cooked for my taste and lacked flavor. Beef fry and porottas was quite tasty but the porottas were too thick and way too small of a traditional porotta.
Atmosphere was casual and relaxed. Very clean. Restrooms well kept. Bar service was friendly. Servers were okay.
Tip is built into the price of the dishes. This allows for a less upscale experience in terms of service quality. They all split service amongst their entire team and walk food. We were greeted by a very helpful woman who took time to explain their service and menu and how dishes were served. She was lovely and very helpful. The other server was very abrupt and dismissive, and borderline rude. Honestly, she’d be the reason why I wouldn’t necessarily go out of my way to go there again. Just left a bad taste in my mouth.
The digital menu and order service was great and easy to use but definitely took away from engagement and loss of branding opportunities. It almost felt too sterile, standoffish, and gave pandemic vibes.
7/10. Kappa Bonda, Kallumakaya, and Beef Fry carried my experience.
Janet
We had a great luncheon experience. We were seated right away. The servers were helpful and attentive. The food came out quickly and hot, as it was ready. We did not feel rushed and were able to enjoy our meal together.
Ankoor
Unique dishes, well executed, they do an excellent spin on Kerala dishes. We enjoyed it so much, ordered extra apps after our mains arrived. Drink menu has interesting spins on many traditional cocktails, I had a Negroni tea and cardamom syrup, and the house wines were good value.
Liz
One of the best restaurants in Chicago. The food is phenomenal. The staff is attentive without being overbearing. I have gone two weeks in a row and both times have been nothing but perfect. Love the cocktails and the space is beautiful. They literally could put 12 more tables in there but give everyone ample amount of space-allows you feel like you have privacy. An absolute treasure.
This was our second time there and we went for lunch this time. The food held up to our memory of it. Everything was wonderful, just as we expected. However, the service was a bit spotty. They seemed short staffed. We were told when we were seated that at lunch we need to help ourselves to water and such. But it turned out that we had to help ourselves to all our tableware. We had taken our family visiting for the long weekend to the restaurant and everyone picked up something for the table, so it wasn't that we couldn't do it. But it would have been nice to know that it was semi-cafeteria style service for lunch.
Thattu has always been excellent. We done here often and love every dish. You can never go wrong with their menu selections.
Because of the way the ordering system is, I didn't feel like the service staff deserved a large tip. I purposely only tipped $5 because everything is so automated and efficient...
Thattu is a favorite Indian restaurant My only two issues: 1) the app to order food is awkward for ordering for four people- that's why we switched to a very nice waitress 2) the noise level is high. With concrete floors, and masonry walls there really is nothing in the restaurant to dampen the sound level. This could be fixed.
Wonderful experience as usual at thattu both from a quality and presentation of food as well as a service and ambience perspective.
The food is overrated - none of dishes were amazing. Prices are reasonable but portions are small. Service was good - waitresses were cordial. But ordering from app is a pain. One good thing was that there are no mandatory TIP - service people paid through profit sharing.
Three of us celebrated a birthday yesterday and we were not disappointed! Thattu has wonderful food. Although I'm not very familiar with Indian food, the servers were very helpful and all our picks were excellent! The mushroom appetizer was superb as was the pork chop dish. We had excellent cocktails with interesting twists. The service staff was superbly helpful and informative, especially as they “tried” to instruct us on the smart phone use for ordering. It was clunky, but we all used humor to get through it! Will be back!
They were locked in on flavor, really recommend the mushrooms and shrimp dishes. Pork chop was okay, would recommend the curry instead
So disappointing dinner !!!!
Parotta was said to be freshly made, but even a child can sense that it was a frozen parotta. And when asked they weren't even honest about it .
Overall Curry taste like they are not authentic Kerala style food . For the price each item is charged , it's DEFINITELY NOT WORTH .
Atleast , we expected the final Kaapi to be authentic . Surprisingly it turned to be a Fusion called KAAPIchino .
Overall bad experience and never will visit again . Residents of Chicago , Please beware.
Fantastic Indian restaurant that serves a unique cuisine. This is not your usual 'standard' Indian restaurant that is serving a boring punjabi-based cuisine. If this is how people in Kerala eat, I am extremely jealous of all of them now! The food was fantastic; the sour/spice combinations were exceptional. Will definitely come back here whenever I am in town. The fish & shrimp dishes were delicious. Cooked to perfection in their sauces. Wish I had more space in my stomach. If you go here, please come hungry. Do not eat for 6 hours before you set foot in here.
Restaurantji Recommends
Incredible food, efficient and friendly service! Oh, and creative cocktails. I cannot recommend this restaurant more highly. I will be back!
Food is really good but not authentic to Kerala by any means. Spice is missing throughout their seasoning and is best suited for the less seasoned American population it seems to target. The menu was presented as being shareable but most plates are very limited at maybe 3-4 (4 really stretching it). For the cost, it’s not worth buying more than one of the same dish. Flavors are rich but there is a clear disconnect in seasoning and spices. Biriyani was slightly over cooked for my taste and lacked flavor. Beef fry and porottas was quite tasty but the porottas were too thick and way too small of a traditional porotta.
Atmosphere was casual and relaxed. Very clean. Restrooms well kept. Bar service was friendly. Servers were okay.
Tip is built into the price of the dishes. This allows for a less upscale experience in terms of service quality. They all split service amongst their entire team and walk food. We were greeted by a very helpful woman who took time to explain their service and menu and how dishes were served. She was lovely and very helpful. The other server was very abrupt and dismissive, and borderline rude. Honestly, she’d be the reason why I wouldn’t necessarily go out of my way to go there again. Just left a bad taste in my mouth.
The digital menu and order service was great and easy to use but definitely took away from engagement and loss of branding opportunities. It almost felt too sterile, standoffish, and gave pandemic vibes.
7/10. Kappa Bonda, Kallumakaya, and Beef Fry carried my experience.
We had a great luncheon experience. We were seated right away. The servers were helpful and attentive. The food came out quickly and hot, as it was ready. We did not feel rushed and were able to enjoy our meal together.
Unique dishes, well executed, they do an excellent spin on Kerala dishes. We enjoyed it so much, ordered extra apps after our mains arrived. Drink menu has interesting spins on many traditional cocktails, I had a Negroni tea and cardamom syrup, and the house wines were good value.
One of the best restaurants in Chicago. The food is phenomenal. The staff is attentive without being overbearing. I have gone two weeks in a row and both times have been nothing but perfect. Love the cocktails and the space is beautiful. They literally could put 12 more tables in there but give everyone ample amount of space-allows you feel like you have privacy. An absolute treasure.
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