The Cupcake Counter

229 W Madison St, Chicago
(312) 422-0800

Recent Reviews

Kassie Anderson

Needed a large number of cupcakes in a very short period of time for a team meeting and everyone raves about how delicious they were! The owner was so kind and accommodating of the last minute request - I would definitely recommend.

Łukasz Pilarski

Fresh and delicious cupcakes with addictive creams.

Julia Wiatr

I stopped in on valentine's day to grab cupcakes for my husband. This place is so cute and has such an assortment! I ordered off the special valentines menu and everything was amazing (and made in house!). Love this little place!

Emmanuel Licona-Rivera

Nice lady and will be back to buy more

R E.

Very small shop tucked by parking garage entrance so keep your _ peeled. Cupcakes were $3.50 each. Got a chocolate with Belgian chocolate frosting. The frosting was rich. Cupcake was a bit drier than I was hoping and the edges were harder than I like. Don't think the price was justified. There were sold out of cookies so I may give that a try.

Zachary Overby

I came in needing some Cupcakes last minute and the team at Cupcake Counter was extremely friendly and helpful and took care of me right away! The cupcakes were delicious and I will definitely be coming back!

Carley Peldiak

So cute and quaint! Fantastic cupcakes. Will definitely go again.

Angela A.

What a gem! Product is incredible and customer service is too. Warm, friendly and caring. Very reasonably priced. You will be glad you walked into this outstanding establishment.

Sara Arevalos Flor

I love the cupcakes from this little place. The owner is so friendly! I strong recomended the almond and pears cupcakes.

Tara-Jo Nellans

Very disappointing and I cant understand all of the 5 star reviews from others. Cupcakes are dry and seemed stale. The worker at the counter was short with me and not friendly at all. I wanted to like this place, it is on my walk to and from work everyday, but I will not be returning.

Paulina P.

Let's just say. I'm not super big into cupcakes-they are usually dry and blah. I went to the cupcake counter to stop in and try and I was pleasantly surprised. The woman working there was super polite and when I finally tried the cupcake, I was blown away. I got the pumpkin one and it was super moist and the cream on top was to die for. Best cupcake I have a had in a long time. I will definitely be back!

Rebekah R.

They are exceptional when it comes to customer service. I purchased a vegan cake for a friend's wedding. First, it was so inexpensive compared to so many other bakeries. Most cost an arm and a leg for a vegan cake. This was absolutely well below budget. Second, Marlene was so sweet and willing to work with whatever I needed. I had to change my pickup time a little last minute and she worked around her schedule and was able to get me an earlier time that worked for me. It was absolutely wonderful. And third... THE DESSERTS ARE AMAZING!! The vegan ones you couldn't even tell are vegan. I had to make sure once because I wasn't sure! Everything is so delicious and fresh. I love them! All around wonderful place. Highly recommend!!

Ethan Jones

Yummy and a little bit fun. That's the point of cupcakes, isn't it?

Lisa B.

I haven't been to this place in awhile but I was craving a cupcake so I stopped in! ! I was happy to see a few new flavors and ordered 1 cupcake. The problem with ordering just 1 cupcake is that this place STILL does not have any single cupcake boxes, unless you purchase one of theirs. You get your cupcake in a brown paper bag which sticks to the cupcake and frosting and turns into an unappealing mess! It's a shame that they can't invest in a single complimentary cupcake box/container.

Gaagle Plas

Look closely or you'll miss this spot - don't know how many times I've walked past it and not noticed there was actually a small shop there!

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