Don't eat here the server was very rude she was very annoyed that she had tend to the customers .I asked her to box my food to go and she told me in a very loud voice if you knew you didn't have time to eat here you shouldn't have sat down and the got mad cuz I didn't give her a tip.
Atmosphere: 1
Food: 2
Service: 1
Michael Carter
cold food slow service
Charles Gibbs
Cold tator tots and oppressively loud 80s music.
Atmosphere: 1
Food: 4
Service: 3
Oscar Valenzuela
Tbh, I’ve never had a bad expirences at Orange line, unlike the red line
Atmosphere: 5
Food: 1
Service: 5
Diana Thomson
Their system of you ordering or just getting in line is confusing. We were shooed away, but other people were welcomed to have tables (they didn’t order anything). By the time we went to the counter there was line. They were understaffed and unwelcoming. I didn’t order anything.
Service: 1
Faviator Serrotski
Best way to get from point A to point B in the city of Chicago...
Atmosphere: 5
Service: 5
Samantha Bennett
Staff were incredibly rude and refused to check ingredients for allergens. For reference, I'm severely allergic to dairy and asked about the bread for Avocado Toast.
Service: 1
Kevin Jones
I’ve never eaten here. Way over priced, but I liked the option. Lady working the register was rude, with zero personality. After I ordered, I told her I was going to sit down in the restaurant. I was told I couldn’t, that it was for dine in only. I advised that I thought that was what I was doing. Nope. You ordered to go. Really? No sign or anything to show the difference. Ordered a fountain drink. It’s not working. Get one from the counter cooler. It’s not working either. Everything was warm. I waited 10 minutes for a to go order. I finally just walked away. I don’t know who owns these, but they should either shut ‘em down or hire good people. Do not eat at this place.
Carlyn O
Upon reading other reviews it looks like others have had a similar experience. Don’t go here - over priced and rude service is a bad combo.
I have never received such rude service from a restaurant, ever.
I ordered a salad from the to-go stand. The woman said it would take about 10-15 minutes, so I went inside to sit at the bar while I waited for it to come out. The bartender walked up with a food menu to which I said - no thank you, I just ordered over there (pointing to the to go stand).
He immediately snapped and told me I could not sit there. I continued pulling out my laptop and went on to tell him I was happy to order a drink at the bar, but I was cut off by him telling me I needed to leave again and this area was for paying customers only. It was extremely embarrassing, especially since I was a paying customer AND was even going to order another drink since I was sitting at the bar. I understand if their policy is not to allow people with to go orders to sit there, but there was a much more polite way to communicate that - especially as someone who was more than willing to grab a drink while I waited.
Beautifully Made
I should read the reviews before getting in line. There was a reason why the line was so short compared to the eateries. Pay for food I didnot get and the food I got was not good. Lesson learned.
The odd thing is the older woman at the front was extremely nice, but the server was a total jerk. I ordered to go in case I didn’t finish in time before my flight but also sat down. She was like you can’t do that- this is dine in only and not a waiting room. Then told someone else who was doing dine in that they wouldn’t serve them at the bar. The server had her dunkin breakfast at the bar and almost seemed annoyed that I was there interrupting her. When I moved to sit at a different area she came and started rolling silverware right next to me (which she had not been doing before). I hope all that I tipped went to Lucille at the front register who was amazing and took this review from a 1 star to a 3. That other server should consider a job not in service.
Vinay Duthaluri
I’m on a trip for an international deca competition, keep in mind I’m a kid. We got our food it was lowkey shitty. We’re trying to save money so we don’t tip. The waiter got mad at us and started shouting at us for not tipping.
Rose O.
During my layover today, decided to check out the Orange Line. Had the chicken club (with fries) which was delicious! Yes, it was $20 but that’s what things cost in the airport. There wasn’t a server which was confusing but the young man at the bar took care of orders and was very nice and helpful. I will eat here again if I have a layover here.
Atmosphere: 5
Food: 5
Service: 5
Matthew A
Saw one possible palatable vegan option “edamame”—a $17-20 option—that I was willing to purchase along with alcoholic beverages. Bartender took their time checking my ID and I was denied service after I inquired “a lot of minors try to drink here?” (We were visiting from out of town, and back home, I barely get carded.)
Atmosphere: 1
Food: 1
Service: 1
Mirwais Subhani
I clearly told them, i don’t eat pork and said them twice be careful no pork in sandwich please!.
But unfortunately served me pork. Religiously very restricted with that.
Don't eat here the server was very rude she was very annoyed that she had tend to the customers .I asked her to box my food to go and she told me in a very loud voice if you knew you didn't have time to eat here you shouldn't have sat down and the got mad cuz I didn't give her a tip.
Atmosphere: 1
Food: 2
Service: 1
cold food slow service
Cold tator tots and oppressively loud 80s music.
Atmosphere: 1
Food: 4
Service: 3
Tbh, I’ve never had a bad expirences at Orange line, unlike the red line
Atmosphere: 5
Food: 1
Service: 5
Their system of you ordering or just getting in line is confusing. We were shooed away, but other people were welcomed to have tables (they didn’t order anything). By the time we went to the counter there was line. They were understaffed and unwelcoming. I didn’t order anything.
Service: 1
Best way to get from point A to point B in the city of Chicago...
Atmosphere: 5
Service: 5
Staff were incredibly rude and refused to check ingredients for allergens. For reference, I'm severely allergic to dairy and asked about the bread for Avocado Toast.
Service: 1
I’ve never eaten here. Way over priced, but I liked the option. Lady working the register was rude, with zero personality. After I ordered, I told her I was going to sit down in the restaurant. I was told I couldn’t, that it was for dine in only. I advised that I thought that was what I was doing. Nope. You ordered to go. Really? No sign or anything to show the difference.
Ordered a fountain drink. It’s not working. Get one from the counter cooler. It’s not working either. Everything was warm. I waited 10 minutes for a to go order. I finally just walked away. I don’t know who owns these, but they should either shut ‘em down or hire good people. Do not eat at this place.
Upon reading other reviews it looks like others have had a similar experience. Don’t go here - over priced and rude service is a bad combo.
I have never received such rude service from a restaurant, ever.
I ordered a salad from the to-go stand. The woman said it would take about 10-15 minutes, so I went inside to sit at the bar while I waited for it to come out. The bartender walked up with a food menu to which I said - no thank you, I just ordered over there (pointing to the to go stand).
He immediately snapped and told me I could not sit there. I continued pulling out my laptop and went on to tell him I was happy to order a drink at the bar, but I was cut off by him telling me I needed to leave again and this area was for paying customers only. It was extremely embarrassing, especially since I was a paying customer AND was even going to order another drink since I was sitting at the bar. I understand if their policy is not to allow people with to go orders to sit there, but there was a much more polite way to communicate that - especially as someone who was more than willing to grab a drink while I waited.
I should read the reviews before getting in line. There was a reason why the line was so short compared to the eateries. Pay for food I didnot get and the food I got was not good. Lesson learned.
Restaurantji Recommends
The odd thing is the older woman at the front was extremely nice, but the server was a total jerk. I ordered to go in case I didn’t finish in time before my flight but also sat down. She was like you can’t do that- this is dine in only and not a waiting room. Then told someone else who was doing dine in that they wouldn’t serve them at the bar. The server had her dunkin breakfast at the bar and almost seemed annoyed that I was there interrupting her. When I moved to sit at a different area she came and started rolling silverware right next to me (which she had not been doing before). I hope all that I tipped went to Lucille at the front register who was amazing and took this review from a 1 star to a 3. That other server should consider a job not in service.
I’m on a trip for an international deca competition, keep in mind I’m a kid. We got our food it was lowkey shitty. We’re trying to save money so we don’t tip. The waiter got mad at us and started shouting at us for not tipping.
During my layover today, decided to check out the Orange Line. Had the chicken club (with fries) which was delicious! Yes, it was $20 but that’s what things cost in the airport. There wasn’t a server which was confusing but the young man at the bar took care of orders and was very nice and helpful. I will eat here again if I have a layover here.
Atmosphere: 5
Food: 5
Service: 5
Saw one possible palatable vegan option “edamame”—a $17-20 option—that I was willing to purchase along with alcoholic beverages. Bartender took their time checking my ID and I was denied service after I inquired “a lot of minors try to drink here?” (We were visiting from out of town, and back home, I barely get carded.)
Atmosphere: 1
Food: 1
Service: 1
I clearly told them, i don’t eat pork and said them twice be careful no pork in sandwich please!.
But unfortunately served me pork. Religiously very restricted with that.
Atmosphere: 1
Food: 1
Service: 1
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