The Palm - Chicago
323 E Wacker Dr, Chicago
(312) 616-1000
Recent Reviews
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a group of 8 attending a conference for years have attended lunch at The Palm. This past year service was great as usual, but was noted could only have up to 3 checks per table, where in past we each paid separately. The entrees we received (6 out of 8 had salads, were very shy on the salad part). The waiter noted the displeasure and did agree there was not much on the plate and brought each diner a side salad. Without even asking, as he overheard the comments. Again, we have eaten here for the last 5 years and never had issues. Just thought to share. We look forward to getting together each year and will do so again next year.
My steak was fantastic. My guests steak was a very fatty and chewy. He had to cut a good portion (20%) of the steak away. Creamed spinach was tasty, but more cream than spinach.
Took a while for anyone to get us seated, but once we did, decent service from the waiter. The power lunch options are ideal. Good good. Solid service.
Consistently great service and food. One of my favorite spots to take family when they come to town. Especially during holidays. This was no holiday but an early fall fun brunch. Really delicious and awesome staff.
Fantastic fried calamari!
Absolutely nothing wrong with the food or experience, but it does come at a price. Probably equal to other restaurants in the area, I would have a hard time rationalizing the cost if it were not a business dinner.
very fine experience with high quality food,superior service, attentive maitre de at a reasonable price
Great dinner and they were able to accommodate an extra person for me on short notice. Great food, service, and atmosphere. Everyone in our party of 7 had a wonderful time and enjoyed their food. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Very nice restaurant. Service was ok
However the food was terrible.
Sucks to post a poor review, but considering what I paid and what I got, it was super disappointing. To start with, I was alone so sat at the bar. It was busy, but not over-busy. One of the two bartenders was upset about something and vocal enough for me and other guests to hear it, and she proceeded to have a poor attitude, upset face, and wasn't just dry, but, honestly, short and unwelcoming. The other bartender was nice, but busy, and at least checked on me a couple times.
Secondly, I went with the Waygu lasagna- which wasn't really a lasagna but something like it, but had next to no meat. It was disappointing. I get it's a steakhouse and all, but pretty surprised at the cost for something I wouldn't call more than mediocre. Edible, just nothing even close to great. Ambience was OK, a bit bright on the side I was on, and was kinda bummed they either didn't check to put the Thursday night football game on, or for some reason couldn't. So I waited there for quite a while, food came, I ate it, and left. I don't think 1 person said 1 thing to me after getting my check, paying, and leaving.
Overall lame experience, so I won't be back.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Terrible experience nothing like my past Palm experiences in LV. Party of five had to wait over an hour for food and when it came out, everything was ice cold. Manager came to speak with us and mention how they just cooked it and took it out and then the same sentence he speaks of how the heat lamps must not be working. 
A posher place to eat. Big food portions and lots of choice. Lovely attentive staff
Atmosphere: 5
Food: 5
Service: 5
Honestly was a pretty good meal. I would go as far as to say that this place is a bit underrated. Steak was properly cooked and the creamed spinach was very good. Lobster ravioli had a great spiciness to it, and our waiter was very professional.
Recommended.
Atmosphere: 5
Food: 5
Service: 5
Massive servings. Enough to take home for a week. Severely expensive, given the quality of the food. They have a long wine list but are out of several wines. Caesar salad was very poor. The lettuce was even wilted. The dressing was not even close to Caesar. The carrot cake dessert was very poor frosting was not cream cheese and the spices were too weak on cinnamon. The espresso was excellent. Swissotel can do far better than the palm.
Atmosphere: 4
Food: 3
Service: 4
It must be said that I've loverd The Palm for over 40 years! Once again this fine restaurnt lived up to my very lofty expectations and we had a wonderful time. Everything ws great; the food, the service, the ambiance - just the same wonderful elegant experience I've becaome accustomed to at The Palm.
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