Venchi Chocolate, Chicago @ Eataly

Chocolate is not that good. I definitely prefer ROYCE near by. But tiramisu was pretty good.

It's nice!

Atmosphere: 4

Food: 4

Service: 4

MAGGOT FOUND IN CHOCOLATE! Got a bag of assorted chocolate three days ago and saw one maggot wriggling on the chocolate after I took half a bite. So gross and I want to vomit now. Cannot believe a $2 per piece chocolate comes with maggot problem and the quality control at Eatly and venchi is disappointing. Don’t purchase anything here!

Atmosphere: 1

Food: 1

Service: 1

Very good hazelnut gelato!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pistachio Gelato

The lemon cello cake was AMAZING!

Atmosphere: 5

Food: 5

Service: 3

Update your hours. Sunday-Thurs only open til 9.

We were very upset with the overall experience. Walked 20 mins to get to the store today and were very excited to try the ice cream as we heard good things about it. However, when we reached the place at around 9:40pm and stood in line (we were 3rd in line), we were told they can’t serve our party as they close at 9:30pm. We were surprised to hear this as their store hours on google show that they close at 11pm. We told them what we saw on Google and requested they serve us as we were in the line along with 2 other people ahead of us. The person who spoke to us was very rude even though we were very politely speaking to him, which was not a pleasant experience at all. I strongly urge the store to check/update the timings accordingly and request the employees to be kinder to people.

Service: 1

Tiramisu is tasty and saturated. The ice creams are sweet and fatty. I feel real milk cream taste.

Atmosphere: 5

Food: 5

Service: 5

The pistachio ice cream and lemon are so yummy. Nice flavor wise ice cream and decent scoop sizes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pistachio Gelato

I was craving coffee and bought a cappuccino. If I tell you that it was the best cappuccino I had in a long time ? I need to go back soon! The taste was beautiful to me.

A really cool space. Lots of good food and something for everyone. The kids really enjoyed the gelato. It's a nice place to hang out and grab a bite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pistachio Gelato

Love coming here!!! Everything is just amazing!! Great shopping great food!!

EXPENSIVE but VERY

Atmosphere: 5

Food: 5

Service: 5

Didn’t know what to expect but it was over the top amazing food, service and atmosphere!

I bought the straciatela ice cream. I didn't find anything more. I've had soooo much better gelato. It cost about 7 dollars. And I had to pay by card because they didn't accept cash. Should have gotten cannoli...