I've been here several times and everyone is always so kind and helpful! Today I got a delicious chai latte from Will and they were above and beyond awesome. The cake balls are good too!
Nate F
Coffee a little sour. Donut dense but good. Barista/worker very friendly. She deserves a raise.
Atmosphere: 4
Food: 2
Service: 5
MD
Tldr: DO NOT GO TO THIS LOCATION IF YOU CARE ABOUT FOOD SAFETY!I have been coming here to pick up coffee and pastries for the office for over a year now and thought this was a great place. I decided to come in on a Saturday for the first time with my 5 year old. Normally during the week I interact with a kind girl and have no problems. This time, there was a small guy in a beanie covered in pet hair and he was obviously drunk or high (he wreaked and was slurring his words) and incredibly rude in front of my child. It somehow gets worse, this guy (whom I believe his coworker called Bill or Will) coughed into his hands and rubbed them on his pet hair covered clothes before handling my food. My child has a severe cat allergy. When I asked him if he could wash his hands because of my child's allergies, he responded rudely and seemed to mock me under his breath. I had no faith he washed his hands, so I requested a refund and he decided he wanted to continue being rude. He was doing all of this in front of my kid. Here's some free legal advice from an attorney: you guys are begging for a lawsuit. Had my child had a reaction after eating your food because of your wasted employee, you guys would be held liable. Maybe don't hire people that will be wasted on the job and be rude to customers, that'll save you a lot of money in the future.My office will definitely not be returning to this location and I suggest anyone that cares about how their food is handled and doesn't want to deal with moody, unsanitary, intoxicated employees- avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Charlene Jaszewski
Tried to visit this location twice during my Chicago trip. both times it was dark and empty, and all the Acme Hotel staff said was “i guess no one came in today.” If that is the case at least put up a sign or something.
Atmosphere: 1
Food: 1
Service: 1
Minjeong Ryu (Mina)
Friendly staff! Bread and pastries were so delicious. Especially the chocolate muffin was the best muffin I have ever tried!! Donut was fluffy and not dry at all:)
Bindiya Patel
Ordered 2 cake bowls. It had 4 different flavor in each box and not a single one tasted good. One of the flavors was butterfinger and even before we ate it, you could smell how stale it was. I took a bite out of it anyways and had to spit it out. Worst $40 spent.
Kenneth Lain
I love this place. I live in Missouri, where this infused beverage concept hasn't quite taken off like here. Every time i come into town, I make it a point to swing thru buzzed bakery. The best bakery in Chicago! I got the lemonade with a triple shot of f it, and it was heaven.
David C.
This was at my hotel, so I ordered from there twice. Day 1 - they had some really good looking glazed doughnuts. I was out of my mind when I ordered a breakfast sandwich instead - these weren't listed on any of the main menus, but I noticed a small sign that said "sandwiches". I got a plain bagel, with tasteless eggs, tasteless sausage, and I assume cheese. Easily the worst bagel breakfast sandwich I've ever eaten. I got a mocha with a shot of hazelnut - that was ok. Day 2 - I wanted that glazed donut, but the bakery was closed... nobody, no pastries, oh well. Day 3 - they were out of the glazed doughnuts. I got a chocolate croissant instead, which was pretty good. I got the same mocha and it tasted off. They had a few other good looking pastries, but I'd probably just recommend finding another bakery.
Scott Chauncey
Gross, sad, and dry breakfast sandwiches. Delicious cake balls though.
Andrew Stiling
a perfectly lovely small little bakery in River North. nice to visit an independent shop. the cashier was friendly. would definitely return.
They made me a delicious vegan chocolate raspberry birthday cake! Vegans and non vegans loved it.
Amber Y
I wasn’t crazy about the cake pops. However, the customer service was great and I’d absolutely return for the beverage I bought.
M. Gupta
This is a cute place! West Town Bakery cake pops are always a favorite and of course I got some! I also tried the quiche which was very tasty, service was lovely too. Would definitely recommend!
Tara R.
Great customer service. The best, most moist, crave worthy gluten free blueberry muffin I have ever had. I absolutely loved eating it. And will be dreaming of that muffin. Chai tea was tasty, no up-charge for soy milk is awesome.
Jennifer Pittore
Cute little bakery attached to Acme Hotel. I ❤ the cake ball variety and flavors. They are so yummy.I'm a huge coconut fan and Coconut Dream donut was wonderful.
I've been here several times and everyone is always so kind and helpful! Today I got a delicious chai latte from Will and they were above and beyond awesome. The cake balls are good too!
Coffee a little sour. Donut dense but good. Barista/worker very friendly. She deserves a raise.
Atmosphere: 4
Food: 2
Service: 5
Tldr: DO NOT GO TO THIS LOCATION IF YOU CARE ABOUT FOOD SAFETY!I have been coming here to pick up coffee and pastries for the office for over a year now and thought this was a great place. I decided to come in on a Saturday for the first time with my 5 year old. Normally during the week I interact with a kind girl and have no problems. This time, there was a small guy in a beanie covered in pet hair and he was obviously drunk or high (he wreaked and was slurring his words) and incredibly rude in front of my child. It somehow gets worse, this guy (whom I believe his coworker called Bill or Will) coughed into his hands and rubbed them on his pet hair covered clothes before handling my food. My child has a severe cat allergy. When I asked him if he could wash his hands because of my child's allergies, he responded rudely and seemed to mock me under his breath. I had no faith he washed his hands, so I requested a refund and he decided he wanted to continue being rude. He was doing all of this in front of my kid. Here's some free legal advice from an attorney: you guys are begging for a lawsuit. Had my child had a reaction after eating your food because of your wasted employee, you guys would be held liable. Maybe don't hire people that will be wasted on the job and be rude to customers, that'll save you a lot of money in the future.My office will definitely not be returning to this location and I suggest anyone that cares about how their food is handled and doesn't want to deal with moody, unsanitary, intoxicated employees- avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Tried to visit this location twice during my Chicago trip. both times it was dark and empty, and all the Acme Hotel staff said was “i guess no one came in today.” If that is the case at least put up a sign or something.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff! Bread and pastries were so delicious. Especially the chocolate muffin was the best muffin I have ever tried!! Donut was fluffy and not dry at all:)
Ordered 2 cake bowls. It had 4 different flavor in each box and not a single one tasted good. One of the flavors was butterfinger and even before we ate it, you could smell how stale it was. I took a bite out of it anyways and had to spit it out. Worst $40 spent.
I love this place. I live in Missouri, where this infused beverage concept hasn't quite taken off like here. Every time i come into town, I make it a point to swing thru buzzed bakery. The best bakery in Chicago! I got the lemonade with a triple shot of f it, and it was heaven.
This was at my hotel, so I ordered from there twice. Day 1 - they had some really good looking glazed doughnuts. I was out of my mind when I ordered a breakfast sandwich instead - these weren't listed on any of the main menus, but I noticed a small sign that said "sandwiches". I got a plain bagel, with tasteless eggs, tasteless sausage, and I assume cheese. Easily the worst bagel breakfast sandwich I've ever eaten. I got a mocha with a shot of hazelnut - that was ok. Day 2 - I wanted that glazed donut, but the bakery was closed... nobody, no pastries, oh well. Day 3 - they were out of the glazed doughnuts. I got a chocolate croissant instead, which was pretty good. I got the same mocha and it tasted off. They had a few other good looking pastries, but I'd probably just recommend finding another bakery.
Gross, sad, and dry breakfast sandwiches. Delicious cake balls though.
a perfectly lovely small little bakery in River North. nice to visit an independent shop. the cashier was friendly. would definitely return.
Restaurantji Recommends
They made me a delicious vegan chocolate raspberry birthday cake! Vegans and non vegans loved it.
I wasn’t crazy about the cake pops. However, the customer service was great and I’d absolutely return for the beverage I bought.
This is a cute place! West Town Bakery cake pops are always a favorite and of course I got some! I also tried the quiche which was very tasty, service was lovely too. Would definitely recommend!
Great customer service. The best, most moist, crave worthy gluten free blueberry muffin I have ever had. I absolutely loved eating it. And will be dreaming of that muffin. Chai tea was tasty, no up-charge for soy milk is awesome.
Cute little bakery attached to Acme Hotel. I ❤ the cake ball variety and flavors. They are so yummy.I'm a huge coconut fan and Coconut Dream donut was wonderful.