The location apparently made the food that I ordered online, but gave it to someone else by mistake. This is disappointing, but understandable. However, they subsequently refused to fulfill my order even though I never received it. A remarkable failure in customer service, judgment and integrity.
Atmosphere: 1
Food: 4
Service: 1
LAMONT SHAFFER
I ordered from them during the overnight last night 11/27 at 12:14 am via UberEats received our food at 12:49 am and my whole family has food poisoning
Food: 1
Chad Wilson
Nice place. Food was super fast which makes me think it was premade. I like my wings well done and crispy, they were soggy from the sauce. Still good though. Fries are always amazing.
Atmosphere: 3
Food: 3
Service: 4
Carolina J
Great wings, great service, very fast
Atmosphere: 5
Food: 5
Service: 5
Liam Elhofy
Great experience and service
Atmosphere: 5
Food: 5
Service: 5
Abie Ikhinmwin
Placed an order here for pick up through the app Halloween weekend. When I came to pick up the order they said they were closed due the time change. When I showed i was charged, the woman said all orders made would be canceled and refunded. I called the next day and explained I still hadn't received a refund. The same woman explained it was because of the weekend and by Monday morning at 9 am, the refund would be there. She assured me that if it wasn't they would issue me a refund. I called on Monday at 11 am. Still no refund and my call was ignored. I then came in person on Tuesday night to get my refund. She told me she couldn't issue a refund and only her boss could (complete contradiction to what she previously told me). She asked for confirmation and it's like why do yiu need confirmation? There were at least 20 other people on Halloween weekend. Its easy... refund everything you took money from but didn't fulfill the order. It's been a week and these thieves still haven't given me money back. 30 dollars.
Atmosphere: 1
Food: 1
Service: 1
A Red Dragon
It's a Wingstop. Nothing more nothing less.
Atmosphere: 1
Food: 3
Service: 5
Laura Frost
The best wingstop in Chicago awesome service
Atmosphere: 5
Food: 5
Service: 5
Jeff Wade
Ordered 15 wings and two drinks. The wings were decent, although they didn't sufficiently isolate the dry rub wings from the wet ones, which caused the dry rub to wash off of my wings.
I ordered 2 drinks, and they sent the wrong ones. Then the Door Dash driver, who took 35 minutes to get to my hotel, dropped one of my drinks. So, paid $8 for two drinks, only received one, and it was the wrong one.
Called to try to get them to make it right, and she put 100% of the blame on the driver. Refused to refund the money for the drinks, and because it was close to closing time, refused to replace them as well.
So, for $44, got average wings with missing dry rub, only 1 soda when I ordered two, and they refused to do anything to make it right, saying it was up to me to go after the driver.
I am diabetic, and if I had drank the soda they sent me that contained sugar, it could have caused my blood glucose to go out of control.
Not recommended!
Food: 3
Service: 2
Keisha Washington
OMG THIS RESTAURANT LOOKS AMAZING & THE STAFF LOOKS EXTREMELY PROFESSIONAL. WHICH MEANS THE FOODS GOING TO BE GREAT🥰🥰🥰🥰🥰 I TRULY LOVE JOSIE & THE CREW JOSIE IS HANDS DOWN AWESOME MANAGER 🥰🥰🥰
Picked up my order Fourth of July different staff than usual completely forgot my corn a wasted $7 extra normally they never miss but this new group unsure…
Atmosphere: 2
Food: 4
Service: 1
Jennifer
1st time ordering they got my order wrong 2nd time ordering food never delivered; delivery driver ghosted me;wingstop NEVER answered their phone
The location apparently made the food that I ordered online, but gave it to someone else by mistake. This is disappointing, but understandable. However, they subsequently refused to fulfill my order even though I never received it. A remarkable failure in customer service, judgment and integrity.
Atmosphere: 1
Food: 4
Service: 1
I ordered from them during the overnight last night 11/27 at 12:14 am via UberEats received our food at 12:49 am and my whole family has food poisoning
Food: 1
Nice place. Food was super fast which makes me think it was premade. I like my wings well done and crispy, they were soggy from the sauce. Still good though. Fries are always amazing.
Atmosphere: 3
Food: 3
Service: 4
Great wings, great service, very fast
Atmosphere: 5
Food: 5
Service: 5
Great experience and service
Atmosphere: 5
Food: 5
Service: 5
Placed an order here for pick up through the app Halloween weekend. When I came to pick up the order they said they were closed due the time change. When I showed i was charged, the woman said all orders made would be canceled and refunded. I called the next day and explained I still hadn't received a refund. The same woman explained it was because of the weekend and by Monday morning at 9 am, the refund would be there. She assured me that if it wasn't they would issue me a refund. I called on Monday at 11 am. Still no refund and my call was ignored. I then came in person on Tuesday night to get my refund. She told me she couldn't issue a refund and only her boss could (complete contradiction to what she previously told me). She asked for confirmation and it's like why do yiu need confirmation? There were at least 20 other people on Halloween weekend. Its easy... refund everything you took money from but didn't fulfill the order. It's been a week and these thieves still haven't given me money back. 30 dollars.
Atmosphere: 1
Food: 1
Service: 1
It's a Wingstop. Nothing more nothing less.
Atmosphere: 1
Food: 3
Service: 5
The best wingstop in Chicago awesome service
Atmosphere: 5
Food: 5
Service: 5
Ordered 15 wings and two drinks. The wings were decent, although they didn't sufficiently isolate the dry rub wings from the wet ones, which caused the dry rub to wash off of my wings.
I ordered 2 drinks, and they sent the wrong ones. Then the Door Dash driver, who took 35 minutes to get to my hotel, dropped one of my drinks. So, paid $8 for two drinks, only received one, and it was the wrong one.
Called to try to get them to make it right, and she put 100% of the blame on the driver. Refused to refund the money for the drinks, and because it was close to closing time, refused to replace them as well.
So, for $44, got average wings with missing dry rub, only 1 soda when I ordered two, and they refused to do anything to make it right, saying it was up to me to go after the driver.
I am diabetic, and if I had drank the soda they sent me that contained sugar, it could have caused my blood glucose to go out of control.
Not recommended!
Food: 3
Service: 2
OMG THIS RESTAURANT LOOKS AMAZING & THE STAFF LOOKS EXTREMELY PROFESSIONAL. WHICH MEANS THE FOODS GOING TO BE GREAT🥰🥰🥰🥰🥰 I TRULY LOVE JOSIE & THE CREW
JOSIE IS HANDS DOWN AWESOME MANAGER 🥰🥰🥰
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Come here often good food
Sensational
Atmosphere: 5
Food: 5
Service: 5
One of the better wing stops.
Food: 5
Service: 5
Picked up my order Fourth of July different staff than usual completely forgot my corn a wasted $7 extra normally they never miss but this new group unsure…
Atmosphere: 2
Food: 4
Service: 1
1st time ordering they got my order wrong
2nd time ordering food never delivered; delivery driver ghosted me;wingstop NEVER answered their phone
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