Jack In The Box
$ • Fast Food, Burgers, Tacos
Hours:
9502 Collinsville Rd, Collinsville
(618) 344-7848
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Laziest Staff crew ever, every single time we come. Always closing early, running out of food, etc. Waste of time, long lines and takes forever to get your order. Sometimes they don’t even let you finish your order and stop talking through the enter com to you but when you pull to the window to finish your order they tell you they can’t make that much food for you. The staff have zero motivation. Save your time and go somewhere else.
No bathrooms to public. Dining area blocked. Tables Chairs stacked. Giant plexi is extremely dirty in front line.
It's ok ... maybe things will turn around...
This place is disgusting this business should be shut down they don’t clean anything and they have very rude staff members .. I had a moldy drink and so did my boyfriend thank god it was a clear drink or I wouldn’t have seen it .. the lady was screaming at every customer that were picking up their food at the window literally screaming that the customers not always right I’ve never in my life seen anything like that before
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Collinsville Also Viewed
The Jack In The Box restaurant offers a mixed dining experience. While some customers have reported issues with old fries and unclean restrooms, others have praised the prompt service, hot and fresh food, and exceptional customer service. Recently, customers noted that the food was fresh, with tacos made to order and staff being attentive and sweet.
The establishment seems to have improved over the past year, with fewer out-of-stock items and better order accuracy. Some visits are highly satisfactory, with friendly service that creates a welcoming atmosphere. However, there have been times when service was slow, especially when staff were limited. Overall, Jack In The Box continues to provide a variable quality of service and cleanliness, but many customers have enjoyed their meals, particularly the breakfast options, and appreciate the effort made by the staff to ensure a positive experience.