Jimmy John's in Crystal Lake

“I visited the Crystal Lake Jimmy John’s on Monday, October 20th, 2025. This was my first time back to the Crystal Lake location in months but I have always loved this chain of food. My sandwich was really good and it is highly recommended to order online, it is super quick. I also got the giant sandwich this time and it was super good! I had a great evening off work where I just got to enjoy myself and nothing better than JJ’s to do so. The staff were friendly, respectful and good at their job. I am sure I will be back soon! (Written 10-27-25)“

“Waited 40 minutes for an online order while people that came into the store got theirs in 5. After the wait we were rewarded with.. Rock hard bread and bare minimum toppings, enough to qualify as a sandwich I guess.. Picture of me pressing on the bottom with my nail, and how much the sandwich is compressing but the bun is stiff as a board.Edit:I wanted to come back and update the review to add a star after receiving a response from the Area Manager, I was not expecting credit back but I'll use it to give the location another shot. I won't be able to speak for whether the online ordering queueing improved though.Final edit:Jimmy John's kept their word. Even though the credit was not there when I came to the location, they called their area manager who approved the credit with a quick show of the email from him. The sandwiches I got were a lot better, the bread was fluffy, and they were full of toppings. I waited maybe 5 minutes for both giant sandwiches which are pictured.“