Dunkin'
$ • Coffee Shops, Donuts
Hours:
3016 N Water St, Decatur
(217) 330-9326
About Dunkin' Donuts
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Dunkin' Donuts Reviews
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Very unprofessional owners, rude when asked to fix their mistake, has left items out of my bad not only once but EVERY time I go. Talks bad about you in another language, like people can’t read body language. Just all over bad experience, if they could learn how to read a receipt maybe they could have my business. Not once have they failed to get my order wrong and I order it on the app so there’s no miscommunication at fault either!!!!
Very unprofessional owners, rude when asked to fix their mistake, has left items out of my bad not only once but EVERY time I go. Talks bad about you in another language, like people can’t read body language. Just all over bad experience, if they could learn how to read a receipt maybe they could have my business. Not once have they failed to get my order wrong and I order it on the app so there’s no miscommunication at fault either!!!!
If you go to Dunkin' Donuts in Decatur, IL go inside or go home for your coffee. The least this one employee can do is be nice or stay home... I placed my order at the drive-thru and the employee was in such a hurry I couldn't even get through my order! When he finally let me finish he repeated it back to me and I corrected him. He repeated it again it was correct; got to the window the young lady was asked to repeat our order, as she was in the middle of doing so,...read full review
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
People in Decatur Also Viewed
Dunkin' offers a pleasant dining experience, with clean bathrooms and prompt service. The staff is friendly and efficient, ensuring that orders are accurate and fresh. Guests can enjoy a variety of drinks, including iced matcha, and may even receive a complimentary water cup, which is larger compared to other fast-food places. The shop's layout is standard, but the staff's multilingual abilities add to the welcoming atmosphere. Although some customers have noticed the absence of cinnamon donuts recently, Dunkin' remains a reliable spot for specialty donuts like the Tiger Tail donut. While the food is considered decent, some have mentioned that the donuts can be a little dry and do not compete with local donut shops. Overall, Dunkin' is a good option for those already in the area looking for a quick fix.