Jimmy John's
1910 Mount Zion Rd Ste. A, Decatur
(217) 864-9999
Recent Reviews
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I just have to take a minute and say how basically shocked I was at how clean this store is definitely does not look like any other fast food restaurant I've seen in 40+ years on Earth 🌎
Amazing work team!! 💯
Atmosphere: 5
Food: 5
Service: 5
Always quick and fresh. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Always muy bien! Joe does an excellent job!
Atmosphere: 5
Food: 5
Service: 5
My mother and I decided to have a mid dinner, we got our order and sat down. To enjoy our dinner when the guy with the long hair, and the tall guy were saying rude comments, we ignored it and finished eating. We throw are garbage away and the black guy told us have a good day. It was the tall guy who said a rude comments, as we walked out.
Atmosphere: 1
Food: 5
Service: 1
As if 20.00 for a samich wasn't bad enough. I've been waiting for an hour
Service: 1
Freaky
Atmosphere: 5
Food: 5
Service: 5
If I could give "0" stars I would. I ordered my food at 11:18am through door dash. The app said the food would be at my requested location between 11:38-11:43. I finally called at 12:25pm because I hadn't received my food. The person that answered the phone was VERY unprofessional. I asked a question regarding the time quoted on Door Dash and was told that you order through Door Dash but JJ's is the one that actually delivers. The person then stated that "she has 7 deliveries girl." I immediately corrected him and said I wasn't a "girl" and how that was very unprofessional. He started to argue with me about it and said "well that's how I talk." I found it to be incredibly rude. I would never talk to a customer like that, especially one that was upset about the delay of her order. I asked for a refund since my lunch time was missed. He said "ok" and then hung up the phone. Apparently the person I spoke with was the manager. He was far from manager type if he doesn't know how to speak to customers. I will NOT BE BACK!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered delivery of two sandwiches and it took them 1.5 hours to deliver it. No so freakishly fast.
Atmosphere: 2
Food: 2
Service: 1
Made a order and never came.
absolute gems working there, always so nice. my order is always correct and to my specifications.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good as always
Atmosphere: 5
Food: 5
Service: 5
Been a big change lately, unfortunately it takes forever in drive-up, kids clearly don't know what customer service is anymore and I refuse To waste my money
Atmosphere: 1
Food: 3
Service: 1
I ordered an Italian wrap, after having had it several times. The one I received tonight, was highly disappointing was mostly lettuce and mayonnaise. Not what's happening at JJ...?♂️
Food: 1
Service: 2
Way overpriced. Go get lunchmeat and bread.
Food: 3
Service: 3
I took my mother there a week or too ago and the staff is very nice they made sure we had everything we needed. The food is great. I'll tell you this Jimmy John's is way better then subway!!! My new sub sandwich place is Jimmy John's.
Atmosphere: 5
Food: 5
Service: 5
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