Starbucks in Downers Grove

“Stopped by during a hectic lunch rush and was impressed by the smooth service. Christian greeted me with a smile and knew my regular order (grande iced caramel latte, extra shot, oat milk) without me saying a word.

He was a fantastic barista — super helpful, calm under pressure, and actively leading his team by jumping in to support his coworkers at the bar and register. The drink was perfect and the whole experience felt effortless despite the long line.“

“This is the best Starbucks around! The baristas here are very knowledgeable of the menu and how to properly add espresso to cold or frozen drinks without compromising the temperature of the drink! This is the only Starbucks within a 10 mi radius that can make the drink I like correctly! I go out of my way to come to this location for their delicious coffee and other drinks! The customer service demonstrated here is phenomenal!“

“I want to take a moment to shout out to Lauren, the amazing employee at this Starbucks location. No matter how busy it gets, she remains professional and courteous and greets everyone with a smile. Lauren truly stands out as the best employee here and deserves to be recognized for her hard work.“

“Came into this location tonight a little light headed from walking a little too long and too fast. This because I had a car ready at an auto shop and was told there was no shuttle to pick me up! The sweet and very caring young lady behind the counter gave me a cold cup of water and allowed me to sit and cool off. She also listened while I vented a bit about the heck of a week Id had. I just want to say thank you to this nice woman. For being an ear and for caring when I needed a moment to decompress..and cool off! I asked her name and if I heard it incorrectly I'm so sorry. Regardless, thank you! She helped take the edge off a quite interesting week and cared enough to ask me several times if I was ok.
I am now! So's my car. Thank you again Kirsten!!🥰🥰😇😇.“

“I had a fantastic experience at this starbucks! The staff were friendly and efficient, completed my drink order perfectly, I love the layout of this particular location. There are bar seats along the windows, a couple smaller tables, and a long 8 seater table with lots of outlets! Seems like a very nice place to sit and study, work, or just hang out. I ordered a pink energy drink and it tastes amazing. Shoutout to Ashlee who took my order!! She was very sweet and friendly!“