Horrible service. My meal was completely wrong. It doesn't help when the girl at the window was on her phone throughout the order process.
Atmosphere: 1
Food: 1
Service: 1
Gael Paulin
I was gonna ask for buffalo until she slammed the window and left, and she even gave me a medium fry instead of large. Worst service I've ever experienced
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
cc bear
just came out of the drive thru line and they informed me that they were closed at 8 o’clock, even though there were 3 other cars in the drive thru, and google maps says they close at 11pm. service is terrible.
Atmosphere: 1
Service: 1
Alonso Olmedo
The woman who usually works in the morning is very rude for no reason when I’m nothing but polite. No wonder why she works at Burger King and not doing anything important. Food is no problem good every time but I’ve had too many bad experiences with customer service that I don’t want to come back. I’d rather settle for McDonalds across the street. Cut your loss BK let her go.
Atmosphere: 1
Service: 1
Jin Ko82
I ordered a bacon melt and they put 1 pathetic bacon strip on and left off the sauce and onion. I never go to Burger King but figured I would try these new melts out but of course I was YET AGAIN disappointed. It's only a matter of time before Burger King goes out of business.
Atmosphere: 1
Food: 1
Service: 3
Krzysztof Radamski
RUDE. Asked for my receipt was told “probably isn’t working. Got lectured that you give promo codes before you pull up to the window. Fresh remodel all this money invested and terrible staff.
Service: 1
Melissa Harris
Every time I come to this location the service is awful but today I was in the drive through for 30 min. Not an apology or explanation offered. Food was cold.
Atmosphere: 1
Food: 1
Service: 1
Andy De La Torre
I don’t write bad reviews for places, one because I could care less, two why waste my time? And three if I don’t frequent a place how could I give an honest assessment of the establishment and its employees? That day could just be a bad day for the employee or the whole place in general. Seeing as I do frequent this location, I can feel confident in leaving such a Bad review. Nothing wrong with this establishment during the nighttime seeing as the employees who make my visits so miserable aren’t working. These two employees that work the day shift are yet to go a day without giving me attitude when taking my order or handing me my food, now I’ve worked at a McDonalds before so I get that its not all sunshine and rainbows all the time and for that reason I’ve tried to be considerate and doing my best to make my transactions as smooth and as easy for the employee as possible. Now I’m not sure how a BK works so maybe I haven’t been helping them at all, but I doubt I’ve been making their job any harder, so the attitude everyday gets annoying, I’m just trying to get my food and get back to my job not fun driving back with a mood. There have only been two visits where they were nice and friendly and at first, I thought the past may have just been bad days but looking a little closer I saw that their whole HR was there for remodeling or something and they probably didn’t want to lose their job. I’m not asking to be best friends or for anyone to kiss anyone’s Behind but how hard is it to answer yes no and ok in a tone that doesn’t ooze inpatient’s, annoyance, an attitude that says I’m too good to be doing this. Today was just the breaking point to be honest I had already ordered on the app and my friend needed to order at the speaker, we communicate this and she couldn’t hear us so we repeat ourselves and we hear what we thought was “for who” so we repeat the name for the order and she goes “no what’s your second order?” in the most bitchy attitude, like damn my bad so it ok that you need for us to repeat ourselves because you couldn’t hear but when we don’t hear you correctly we get a side of attitude with those fries? Pretty much the rest of the order making was met with responses that made you just want to finish ordering and get out of there which is nothing new but when we get to the window, we want to attach our code to the order since we couldn’t mention it at the speaker. We tell her we have a code, and she makes the most exaggerated eye roll and shuts the window on us. There was no “give me a moment” or “ok let me just take this order” nothing like that and we ended our transaction with that extra sass I don’t remember ordering. We head back to work, I had planned to leave it at that but then we get to work and were missing an order of 4x nuggets and 1x nugget from an order of 4x, I get completely missing an item but missing one out of four is too funny, no straws for our three drinks, and they messed up the sandwich I ordered. All minor things that would’ve just been tossed to the back of my mind had this not already been an issue that had been snowballing till I got to writing an essay as my first review. Like I feel like a Karen right now and honestly could care less if I am because all I want is my food without all the attitude, life sucks we all have to work, in my book there’s not a person or job better than another so the pompous attitude isn’t doing it for me. I don’t want these employees fired or anything like that but just brought to there attention that the attitude got to stop or don’t work in the service industry but just in case nothing come of it I guess no more BK lunch’s for the time being
Atmosphere: 1
Food: 1
Service: 1
felicia whitehead
Ordered my food and didn't want to pull up. There wasn't any other cars in the line. This rude and smart. Then this manager acts like he don't know how to handle the crew members along with sticking her middle finger up and calling the customer a bum because I want my money back. I got into the building to ask for corporate number and they act like they can't find it
Service: 1
brian tice
Horrible!! Cold food drive through employee can't understand you and didn't get everything on my order. Threw the food away because it was cold. Do better or go out of business
They are always rude here and take forever like your not busy why do you have a attitude always like get different job then there food is ok my chicken is always soggy and fries always cold drinks always taste like nothing
Atmosphere: 1
Food: 1
Service: 1
Krystal G.
I ordered a rodeo burger and all I got was BBQ sauce, maybe mayo and ONE onion ring between a bun. What?
Atmosphere: 1
Food: 1
Service: 1
SteveO Beav
Today will be last time I go to any Burger King. Thos location is horrible and only one near me so today's my last visit. Horrible service. No one knows what there doing. Messed my order up. Over charged me. Had to get refund. Highly recommend going elsewhere. Very over priced as well
Atmosphere: 1
Food: 1
Service: 1
Berenice Arizmendi
No wonder this place has a 3.0 rating Was not aware the fiery royal crispy chicken sandwich came with cheese, and what I believe is burned bacon. Definitely won't be coming back to this location.
Horrible service. My meal was completely wrong. It doesn't help when the girl at the window was on her phone throughout the order process.
Atmosphere: 1
Food: 1
Service: 1
I was gonna ask for buffalo until she slammed the window and left, and she even gave me a medium fry instead of large. Worst service I've ever experienced
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
just came out of the drive thru line and they informed me that they were closed at 8 o’clock, even though there were 3 other cars in the drive thru, and google maps says they close at 11pm. service is terrible.
Atmosphere: 1
Service: 1
The woman who usually works in the morning is very rude for no reason when I’m nothing but polite. No wonder why she works at Burger King and not doing anything important. Food is no problem good every time but I’ve had too many bad experiences with customer service that I don’t want to come back. I’d rather settle for McDonalds across the street. Cut your loss BK let her go.
Atmosphere: 1
Service: 1
I ordered a bacon melt and they put 1 pathetic bacon strip on and left off the sauce and onion. I never go to Burger King but figured I would try these new melts out but of course I was YET AGAIN disappointed. It's only a matter of time before Burger King goes out of business.
Atmosphere: 1
Food: 1
Service: 3
RUDE. Asked for my receipt was told “probably isn’t working. Got lectured that you give promo codes before you pull up to the window. Fresh remodel all this money invested and terrible staff.
Service: 1
Every time I come to this location the service is awful but today I was in the drive through for 30 min. Not an apology or explanation offered. Food was cold.
Atmosphere: 1
Food: 1
Service: 1
I don’t write bad reviews for places, one because I could care less, two why waste my time? And three if I don’t frequent a place how could I give an honest assessment of the establishment and its employees? That day could just be a bad day for the employee or the whole place in general. Seeing as I do frequent this location, I can feel confident in leaving such a Bad review. Nothing wrong with this establishment during the nighttime seeing as the employees who make my visits so miserable aren’t working. These two employees that work the day shift are yet to go a day without giving me attitude when taking my order or handing me my food, now I’ve worked at a McDonalds before so I get that its not all sunshine and rainbows all the time and for that reason I’ve tried to be considerate and doing my best to make my transactions as smooth and as easy for the employee as possible. Now I’m not sure how a BK works so maybe I haven’t been helping them at all, but I doubt I’ve been making their job any harder, so the attitude everyday gets annoying, I’m just trying to get my food and get back to my job not fun driving back with a mood. There have only been two visits where they were nice and friendly and at first, I thought the past may have just been bad days but looking a little closer I saw that their whole HR was there for remodeling or something and they probably didn’t want to lose their job. I’m not asking to be best friends or for anyone to kiss anyone’s Behind but how hard is it to answer yes no and ok in a tone that doesn’t ooze inpatient’s, annoyance, an attitude that says I’m too good to be doing this. Today was just the breaking point to be honest I had already ordered on the app and my friend needed to order at the speaker, we communicate this and she couldn’t hear us so we repeat ourselves and we hear what we thought was “for who” so we repeat the name for the order and she goes “no what’s your second order?” in the most bitchy attitude, like damn my bad so it ok that you need for us to repeat ourselves because you couldn’t hear but when we don’t hear you correctly we get a side of attitude with those fries? Pretty much the rest of the order making was met with responses that made you just want to finish ordering and get out of there which is nothing new but when we get to the window, we want to attach our code to the order since we couldn’t mention it at the speaker. We tell her we have a code, and she makes the most exaggerated eye roll and shuts the window on us. There was no “give me a moment” or “ok let me just take this order” nothing like that and we ended our transaction with that extra sass I don’t remember ordering. We head back to work, I had planned to leave it at that but then we get to work and were missing an order of 4x nuggets and 1x nugget from an order of 4x, I get completely missing an item but missing one out of four is too funny, no straws for our three drinks, and they messed up the sandwich I ordered. All minor things that would’ve just been tossed to the back of my mind had this not already been an issue that had been snowballing till I got to writing an essay as my first review. Like I feel like a Karen right now and honestly could care less if I am because all I want is my food without all the attitude, life sucks we all have to work, in my book there’s not a person or job better than another so the pompous attitude isn’t doing it for me. I don’t want these employees fired or anything like that but just brought to there attention that the attitude got to stop or don’t work in the service industry but just in case nothing come of it I guess no more BK lunch’s for the time being
Atmosphere: 1
Food: 1
Service: 1
Ordered my food and didn't want to pull up. There wasn't any other cars in the line. This rude and smart. Then this manager acts like he don't know how to handle the crew members along with sticking her middle finger up and calling the customer a bum because I want my money back. I got into the building to ask for corporate number and they act like they can't find it
Service: 1
Horrible!! Cold food drive through employee can't understand you and didn't get everything on my order. Threw the food away because it was cold. Do better or go out of business
Restaurantji Recommends
They are always rude here and take forever like your not busy why do you have a attitude always like get different job then there food is ok my chicken is always soggy and fries always cold drinks always taste like nothing
Atmosphere: 1
Food: 1
Service: 1
I ordered a rodeo burger and all I got was BBQ sauce, maybe mayo and ONE onion ring between a bun. What?
Atmosphere: 1
Food: 1
Service: 1
Today will be last time I go to any Burger King. Thos location is horrible and only one near me so today's my last visit. Horrible service. No one knows what there doing. Messed my order up. Over charged me. Had to get refund. Highly recommend going elsewhere. Very over priced as well
Atmosphere: 1
Food: 1
Service: 1
No wonder this place has a 3.0 rating
Was not aware the fiery royal crispy chicken sandwich came with cheese, and what I believe is burned bacon. Definitely won't be coming back to this location.
Food: 1
Service: 1
Woman at the register has an attitude,so rude
Food: 5
Service: 1
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