Dunkin'
80 Tyler Creek Plaza, Elgin
(847) 665-8081
Recent Reviews
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They are the only Dunkin that actually cooks my food, my only issue is that they NEED TO CHANGE THEIR GLOVES after handling cash.
Atmosphere: 4
Food: 4
Service: 4
worst dunkin ever the manager diian needs a reality check or the old manger women she knows who she is this place needs to be looked into to asap DO NOT COME
Atmosphere: 1
Food: 1
Service: 1
I am very dissatisfied with the service by the manager, Diane. She seemed like she was rushing and I get it. You were probably very busy but there’s no reason to not maintain a calm composure and she made my drink wrong multiple times. I don’t know what’s so hard about, wanting extra cream in my coffee. Somehow, they mistaken, that For no cream. I’ve even seen how Diane treat her employees and I feel like you guys definitely need a different Manager but hey, if you don’t want your business to be a success, then I guess keep the one you got.
TRASH! constantly forgetting stuff, very sow and on top very rude. Has to be THE worst dunkin!
Atmosphere: 1
Food: 1
Service: 1
I used to love DD but definitely overpriced and unfriendly service. Frozen and ice drinks definitely lack flavor. Not like they used to be.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Hash Browns, Muffins, Dunkin' Refreshers, Croissant, Iced Latte
Hi, I asked for iced coffee carmal and expresso shot she didn’t put cream in my iced coffee and she was in a bad mood and she gave me an attitude so, plz don’t go to that dunkin dounts that lady is rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns, Muffins, Bagel
I just got a coffee and the young lady Amanda handed me a open coffee streaming hit when all over my hand and burned me and instead of apologizing she handed me another one i asked if that one was closed because the other one was not . She still didn’t apologized she just said well it should have been ! This place is horrible. I would recommend NOT to come to this one at all go to the one , on Larkin Ave .
Ordered a sweet cold foam cold brew, got some terrible cold brew with whipped cream. Once I realized it wasn’t cold foam (it wasn’t sinking/melting like cold foam does) I was too far on I-90 to turn around.
Atmosphere: 1
Food: 1
Service: 3
I'm an avid drive thru customer who really only orders iced coffee. Have had no issues! Coffee is well made and delicious. Staff are nice and offers to give my dog a pup cup! It's my go to place for coffee.
Food: 5
Service: 5
I can’t believe they are so mean they doesn’t even talk to me when I said hi how are you never wants to go back there againWorst experience ever I have any Dunkin’ Donuts store was so dirty. I am paying you guys for the service and the food and they put my donut upside down. I just can’t believe it. All the chocolate is on my bag.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are alllllways out of everything!!!! The place is filthy inside. Lazy employees.
Atmosphere: 1
Food: 1
Service: 1
This place is always out of everything.I don't understand why. They've been out of macha for days and today they had no bagels or croissants...
I bought some food from Dunkin' Donuts and they wouldn't even give me a courtesy cup of water. I'm not spending my money there anymore.
Atmosphere: 1
Food: 2
Service: 2
Poor service sat inside and waited for a simple coffee for over 15 mins why the locals got served
Atmosphere: 3
Food: 1
Service: 1
Rude staff with no manners. No "Hello", "Have a nice day", "Thank you", or "Take care". They also give you the death stare when you pull up to the window.
Atmosphere: 1
Food: 2
Service: 1
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