Portillo's Elgin
$ • Fast Food, Hot Dogs, Salad
Hours:
1020 S Randall Rd, Elgin
(847) 695-8884
About Portillo's Hot Dogs
Customers' Favorites
Portillo's Hot Dogs Reviews
EVERY time I come to this location something is missing from my carry out order.
The latest incident someone stole my carry out order from the shelf so I had to reorder it when I arrived and wait another 20 minutes…20 minutes later find out they forgot to reput my order in so I had to wait yet ANOTHER 20 Minutes cuz if I wanted an refund it’d be 48 hours so wtf is the point I’m screwed either way!
No apology from any staff cuz they clearly didn’t care at all, this...read full review
EVERY time I come to this location something is missing from my carry out order.
The latest incident someone stole my carry out order from the shelf so I had to reorder it when I arrived and wait another 20 minutes…20 minutes later find out they forgot to reput my order in so I had to wait yet ANOTHER 20 Minutes cuz if I wanted an refund it’d be 48 hours so wtf is the point I’m screwed either way!
No apology from any staff cuz they clearly didn’t care at all, this...read full review
Menu
Hours
| Monday | 10AM - 11:30PM |
| Tuesday | 10AM - 11:30PM |
| Wednesday | 10AM - 11:30PM |
| Thursday | 10AM - 11:30PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11:30PM |
Portillo's Elgin offers great service and fresh food, although it may not have the classic Portillo's taste like the older location in Streamwood. The restaurant can get quite busy and the atmosphere is chain style, which some may prefer over a more personalized setting. The interior decor is not as well-decorated as at other locations, but it remains a family-friendly spot. The drive-thru service is efficient, making it a good option for those on the go. The food is scrumptious, including the Hot Dog, which comes with a freshly steamed bun. Customers have noted that the Hot Dog could have been hotter, but it was still delicious. Parking is ample with a large free parking area, and the restaurant is wheelchair accessible, with easy accessibility for wheelchairs. Despite some delivery issues, the manager provided great service by remaking and redelivering orders promptly. Overall, customers can expect medium portions at medium to high prices, with an average cost of around $20 per person for a hamburger, fries, and soda.