Well they are usually good, but they messed up my order real bad this last time. If they make it right i’ll give them 5
Jose Hurtado
Taco bell food is taco bell food. The drive-thru lady (employee) was very nice and friendly. Got all my items right except 1. I got a hardshell instead of the bean burrito i order. No biggi, tho. Still ate it. Date of visit: 1/13/25 around 1500
Food: 5
Service: 5
charmain rachal (ccr213)
update 11/27/24 after several bad Taco Bell experiences, nostalgia made me want stuff from their "decades" menu...I'm so glad we ended up getting food from here. caramel apple empanadas, mexi melts...so good. and their cantina chicken selections (and that avocado verde sauce) are delicious! I was definitely pleased with everything. side note: i ordered thru the app, then my husband left to get the food and by the time he got there (minutes later) the order was ready, he was apologized to for the wait (‽‽‽) and the order was correct (all 32 items! a real sticking point for me) i hope they keep up the good, hard work...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Hannah Grace Peterson
The woman taking the orders at the screen was rushing us to order and being rude when we were taking forever to order. Taco Bell added more Items to their menu so I’m sorry that I was trying to get something that I would actually eat. There was clearly no communication in the kitchen because the girl at the window almost gave us the wrong order. But when we got home to eat our food, my tacos were SOGGY. And y’all forgot my nacho fries. How are you gonna rush us to order just to completely destroy our order?!? I get it, its been a long night for y’all but this is horrible service. My husband and I have been doing uber eats all night to be able to make our bills and me being 5 months double high risk pregnant I was craving Nacho Fries and fresh food and got neither. All the Taco Bells have gone downhill. Get better employees and management. Fr.
Atmosphere: 1
Food: 1
Service: 1
Terrie Wooten
In and out
Atmosphere: 4
Food: 4
Service: 4
Craig Pandoff
Probably the best Taco Bell I've been to in years. Staff is always friendly, they get my orders right, and I don't feel like they're skimping on ingredients like other Taco Bell locations.
My only issue, and it isn't the fault of the employees, is the driveway really needs to have some work done on it.
Atmosphere: 5
Food: 5
Service: 5
Tina Miller
I must let you know about my experience late Friday night. I pull into the drive-thru and the person who was working the drive-thru customer service skills were A+!!! I had three orders. I myself was very indecisive.Jones patience and professionalism was simply amazing!!! never once sounded frustrated, never once rushed us, never once was Jones rude! I appreciate the service that I received... on a scale from 1 to 10 he is a 20!!!! if ever customer service training is needed he needs to be the one to train ..one satisfied customer
Atmosphere: 5
Food: 4
Service: 5
Dennis Greene
This is my go to! Always friendly and fast. They get the order right every time and don't just throw it together to check the box. Customer service is #1!
Food: 5
Service: 5
Steven Libby
this place is absolutely horrible at customer service and getting orders correct. Their quality of food has also gone down the crapper as well. My girlfriend and I placed a mobile order and picked up our food thinking nothing of it. She ordered a cantina chicken bowl plus some jalapeños, and a big cheez-it Crunchwrap supreme with chicken instead of beef and everything else left on. When she got her food the chicken bowl had beef instead of chicken, and the cheez it crunch wrap supreme had the smallest amount of sour cream, almost no lettuce and tasted god awful so it all went straight in the trash.We called this location to get a refund and the woman on the phone told us we would have to come in to get a full refund. We agreed that’s what we would do and hoped in the car. When we got there the woman behind the counter tried to make it seem like we were wrong. Our whole order costed us $33 and we only got $9 back because we threw the food away. I do not recommend eating in our out of this place. We will no longer be returning to this location.
I had an excellent experience this morning at this Taco Bell. You might ask what's so special about this Taco Bell & My answer to You is the customer service. I like to begin My day on a positive note & I'm appreciative that the crew at this Taco Bell begins Their day with the same mindset.
This taco bell is the best one around. They staff here are always happy. It must be a fun place to work lol.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Geon Tillinghast
Make sure you order from THIS location and not the awful location at 304 S McLean. 304 McLean charges $4 more for the Build Your Box, and removed the specialty item lol how is that allowed...They literally removed the Specialty item, so they basically charge you $10 for a hard shell taco, cinnamon twists, and a medium drink - which by the way is only $7 when ordered separately.
If management reads this, PLEASE do not follow in the footsteps of your neighbor location. Keep prices where they are at, do not remove items from combos. That's the only thing keeping myself, and I'm assuming others, from visiting this location.
Friendly and food was made good
Food: 5
Service: 5
Recommended dishes: Taco
Well they are usually good, but they messed up my order real bad this last time. If they make it right i’ll give them 5
Taco bell food is taco bell food. The drive-thru lady (employee) was very nice and friendly. Got all my items right except 1. I got a hardshell instead of the bean burrito i order. No biggi, tho. Still ate it.
Date of visit: 1/13/25 around 1500
Food: 5
Service: 5
update 11/27/24
after several bad Taco Bell experiences, nostalgia made me want stuff from their "decades" menu...I'm so glad we ended up getting food from here. caramel apple empanadas, mexi melts...so good. and their cantina chicken selections (and that avocado verde sauce) are delicious! I was definitely pleased with everything.
side note: i ordered thru the app, then my husband left to get the food and by the time he got there (minutes later) the order was ready, he was apologized to for the wait (‽‽‽) and the order was correct (all 32 items! a real sticking point for me)
i hope they keep up the good, hard work...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
The woman taking the orders at the screen was rushing us to order and being rude when we were taking forever to order. Taco Bell added more Items to their menu so I’m sorry that I was trying to get something that I would actually eat. There was clearly no communication in the kitchen because the girl at the window almost gave us the wrong order. But when we got home to eat our food, my tacos were SOGGY. And y’all forgot my nacho fries. How are you gonna rush us to order just to completely destroy our order?!? I get it, its been a long night for y’all but this is horrible service. My husband and I have been doing uber eats all night to be able to make our bills and me being 5 months double high risk pregnant I was craving Nacho Fries and fresh food and got neither. All the Taco Bells have gone downhill. Get better employees and management. Fr.
Atmosphere: 1
Food: 1
Service: 1
In and out
Atmosphere: 4
Food: 4
Service: 4
Probably the best Taco Bell I've been to in years. Staff is always friendly, they get my orders right, and I don't feel like they're skimping on ingredients like other Taco Bell locations.
My only issue, and it isn't the fault of the employees, is the driveway really needs to have some work done on it.
Atmosphere: 5
Food: 5
Service: 5
I must let you know about my experience late Friday night. I pull into the drive-thru and the person who was working the drive-thru customer service skills were A+!!! I had three orders. I myself was very indecisive.Jones patience and professionalism was simply amazing!!!
never once sounded frustrated, never once rushed us, never once was Jones rude! I appreciate the service that I received... on a scale from 1 to 10 he is a 20!!!! if ever customer service training is needed he needs to be the one to train ..one satisfied customer
Atmosphere: 5
Food: 4
Service: 5
This is my go to! Always friendly and fast. They get the order right every time and don't just throw it together to check the box. Customer service is #1!
Food: 5
Service: 5
this place is absolutely horrible at customer service and getting orders correct. Their quality of food has also gone down the crapper as well. My girlfriend and I placed a mobile order and picked up our food thinking nothing of it. She ordered a cantina chicken bowl plus some jalapeños, and a big cheez-it Crunchwrap supreme with chicken instead of beef and everything else left on. When she got her food the chicken bowl had beef instead of chicken, and the cheez it crunch wrap supreme had the smallest amount of sour cream, almost no lettuce and tasted god awful so it all went straight in the trash.We called this location to get a refund and the woman on the phone told us we would have to come in to get a full refund. We agreed that’s what we would do and hoped in the car. When we got there the woman behind the counter tried to make it seem like we were wrong. Our whole order costed us $33 and we only got $9 back because we threw the food away. I do not recommend eating in our out of this place. We will no longer be returning to this location.
Restaurantji Recommends
I had an excellent experience this morning at this Taco Bell. You might ask what's so special about this Taco Bell & My answer to You is the customer service. I like to begin My day on a positive note & I'm appreciative that the crew at this Taco Bell begins Their day with the same mindset.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Brown, Breakfast Burrito
Fast food
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Doritos Locos Tacos, Quesadilla, Nachos
I come here often with my BF. We use the drive-thru and love the guy who always seems to be there. We get great service and awesome taco!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Locos Tacos, Quesadilla, Mexican Pizza, Nachos, Burrito Supreme, Crunchy Taco
This taco bell is the best one around. They staff here are always happy. It must be a fun place to work lol.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Make sure you order from THIS location and not the awful location at 304 S McLean. 304 McLean charges $4 more for the Build Your Box, and removed the specialty item lol how is that allowed...They literally removed the Specialty item, so they basically charge you $10 for a hard shell taco, cinnamon twists, and a medium drink - which by the way is only $7 when ordered separately.
If management reads this, PLEASE do not follow in the footsteps of your neighbor location. Keep prices where they are at, do not remove items from combos. That's the only thing keeping myself, and I'm assuming others, from visiting this location.
Food: 4
Service: 4
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