We waited 90 minutes for our food and only received 3 of the 5 things we ordered. It was just a mistake. Our server suggested to course out the first 3 items, but I think she just never put in the additional 2 after the first one. I had to flag her down to order our entree that we were going to share because we were expecting more food. We thought everything was just taking a while, but after 90 minutes they brought out our shared entree and had no idea what happened to the other items. They apologized and comped us for the missing items + a glass a wine which was nice of them. And they ended up giving us the two missing items but we had no interest i taking them and didn't eat them. It really ruined the vibe of the evening. The food we did receive was fine, but not worth the wait and not worth returning for.
Mark
Enjoyed our evening though the cost was quite high. Our group of three each had a chicken tagine, we shared one side of fries, 3 sodas, and one glass of wine for $175 before tip. The food was good, but at this price point I'd expect something a bit more special.
STEVENR
I may be picky as I tend to regularly eat French food, often in France. Still, the Lobster Bisque should be avoided at all cost. The rest of our food ranged from acceptable to good.
TomG
We had to wait 90 minutes from the time we were seated until our entrees were served. Server very nice and professional. Food uneven - beet salad very good and duck breast very tasty. Black bass lacking in flavor and swimming in too creamy risotto. Deserts nothing special.
Jbird
Ok....so this was a strange situation. I was here for Valentine's Day with my wife. Everything started off well, nice space, delicious apps, but before our main course came a circuit breaker blew. A few lights went out, but it didn't bother us, as we felt the dim lighting gave a romantic vibe. A few mins later, the fire alarm went on.... It was blinking light creating a strobe, followed by a loud alarm going on and off....for almost 20 mins! I know accidents happen....but what bothered us the most is how some of the staff handled this situation, a few being rude and the fact that they didn't comp anything from our bill. We spent over $200...the least they could do for this situation was comp our drinks or free dessert. There were some people that left, or got food to go before the Fire Department came. I felt this restaurant was clueless about proper hospitality. If they would have been a little more understanding, we would have considered coming back in the future. Food was good too....oh well....
Rthymic2
Our waitress Megan was beyond fabulous. Valentine's treat was highly anticipated. Food was average. Arrival was messed up-entree came before second course. Second course beet salad lacked flavor. Duck Entree had good flavor, but half was chewy. Delays from kitchen were 20- 30 minutes between courses. Disappointed with first visit.
AMSIL
We had a three-course prix fixe meal. The only dish we found excellent was the beet salad starter. Both our main dishes (butternut squash and black bass) were unremarkable, as was the dessert. And the meal ended up costing much more than we were expecting. Our server was friendly but rather intrusive in a boisterous kind of way. The other people who brought food and cleared dishes were very good. Bottom line: too many strikes against this restaurant for us to try it again.
JLP53
Great meal and great service. I was a little disappointed to learn you were out of the Tagine of Chicken at 7pm after being told that was one of your most popular dishes. I would not expect one of your most popular dishes to be gone that early in the evening.
FMstationery
If I didn't know any better I would assume that this place just opened. They were out of two menu selections that we made. The time it took to get water and served food was unacceptable and they didn't have proper sized to-go boxes. I was surprised after all the issues we had with our dinning experiences that they didn't offer to comp anything on our bill. I will definitely never go back here. To be honest I would be surprised if they are still around one year from now anyway.
Vanessa
The restaurant was chilly, glad I had a coat to drape over my shoulders. My winged skate was incredibly salty - it wasn't particularly enjoyable. The staff were very friendly and knowledgable however, which in my opinion is the best thing about this restaurant.
Love this place! As a celiac (gluten free eater) and non-drinker, it is so great to go to a fabulous restaurant and indulge. The mocktail menu is fun and the GF options are numerous and well marked. The food is excellent but I just love the vibe and decor. Highly recommend for a special night out or just a little indulgence.
The service was very slow and disorganized and the soup au pistou was inedible - additionally the description said gluten free and there were noodles in the soup and cubes of bread on top (that were not mentioned in the description). But ultimately the soup tasted worse than canned soup.
Everything went well but then I was charged too much on my credit card...I noticed it a week later when I checked my credit card online and compared it to my paper receipt. Very weird.
Skypilot
Lovely ambience. The food is compelling and very tasty. We liked their burger and Moroccan dishes a lot. The service was slightly under that balance between missing and hovering. The restaurant was nicely quiet so we could have nice conversations on our date night.
Joan
This was my fourth time visintg LeTour. After resolving confusion in finding my confirmed reservation, we waited at the bar until our friends arrived. We were quickly served a delicious drink. Once seated it took our friends quite a while to receive the drinks they ordered - bar was quite backed up. Food took longer than previous times to be delivered to the table. Had to ask 3 times for an extra baguette to go along with the delicous pate as we wanted to share it across 4 people. We requested ordering a bottle of wine, the first bottled ordered with a wait staff member was of stock. An alternative bottle was ordered, but didn't arrive. We finally ask our original waiter for help, and he recommended a very expensive bottle of wine. After some negotiations and checking of stock, we received a very nice bottle. In summary, the food was as delicious as on previous occassions. The service team was disorganized maybe because the restaurant was full. We appreciated the comped bottle of wine.
We waited 90 minutes for our food and only received 3 of the 5 things we ordered. It was just a mistake. Our server suggested to course out the first 3 items, but I think she just never put in the additional 2 after the first one. I had to flag her down to order our entree that we were going to share because we were expecting more food. We thought everything was just taking a while, but after 90 minutes they brought out our shared entree and had no idea what happened to the other items. They apologized and comped us for the missing items + a glass a wine which was nice of them. And they ended up giving us the two missing items but we had no interest i taking them and didn't eat them. It really ruined the vibe of the evening. The food we did receive was fine, but not worth the wait and not worth returning for.
Enjoyed our evening though the cost was quite high. Our group of three each had a chicken tagine, we shared one side of fries, 3 sodas, and one glass of wine for $175 before tip. The food was good, but at this price point I'd expect something a bit more special.
I may be picky as I tend to regularly eat French food, often in France. Still, the Lobster Bisque should be avoided at all cost. The rest of our food ranged from acceptable to good.
We had to wait 90 minutes from the time we were seated until our entrees were served. Server very nice and professional. Food uneven - beet salad very good and duck breast very tasty. Black bass lacking in flavor and swimming in too creamy risotto. Deserts nothing special.
Ok....so this was a strange situation. I was here for Valentine's Day with my wife. Everything started off well, nice space, delicious apps, but before our main course came a circuit breaker blew. A few lights went out, but it didn't bother us, as we felt the dim lighting gave a romantic vibe. A few mins later, the fire alarm went on.... It was blinking light creating a strobe, followed by a loud alarm going on and off....for almost 20 mins! I know accidents happen....but what bothered us the most is how some of the staff handled this situation, a few being rude and the fact that they didn't comp anything from our bill. We spent over $200...the least they could do for this situation was comp our drinks or free dessert. There were some people that left, or got food to go before the Fire Department came. I felt this restaurant was clueless about proper hospitality. If they would have been a little more understanding, we would have considered coming back in the future. Food was good too....oh well....
Our waitress Megan was beyond fabulous. Valentine's treat was highly anticipated. Food was average. Arrival was messed up-entree came before second course. Second course beet salad lacked flavor. Duck Entree had good flavor, but half was chewy. Delays from kitchen were 20- 30 minutes between courses. Disappointed with first visit.
We had a three-course prix fixe meal. The only dish we found excellent was the beet salad starter. Both our main dishes (butternut squash and black bass) were unremarkable, as was the dessert. And the meal ended up costing much more than we were expecting. Our server was friendly but rather intrusive in a boisterous kind of way. The other people who brought food and cleared dishes were very good. Bottom line: too many strikes against this restaurant for us to try it again.
Great meal and great service. I was a little disappointed to learn you were out of the Tagine of Chicken at 7pm after being told that was one of your most popular dishes. I would not expect one of your most popular dishes to be gone that early in the evening.
If I didn't know any better I would assume that this place just opened. They were out of two menu selections that we made. The time it took to get water and served food was unacceptable and they didn't have proper sized to-go boxes. I was surprised after all the issues we had with our dinning experiences that they didn't offer to comp anything on our bill. I will definitely never go back here. To be honest I would be surprised if they are still around one year from now anyway.
The restaurant was chilly, glad I had a coat to drape over my shoulders. My winged skate was incredibly salty - it wasn't particularly enjoyable. The staff were very friendly and knowledgable however, which in my opinion is the best thing about this restaurant.
Restaurantji Recommends
Love this place! As a celiac (gluten free eater) and non-drinker, it is so great to go to a fabulous restaurant and indulge. The mocktail menu is fun and the GF options are numerous and well marked. The food is excellent but I just love the vibe and decor. Highly recommend for a special night out or just a little indulgence.
The service was very slow and disorganized and the soup au pistou was inedible - additionally the description said gluten free and there were noodles in the soup and cubes of bread on top (that were not mentioned in the description). But ultimately the soup tasted worse than canned soup.
Everything went well but then I was charged too much on my credit card...I noticed it a week later when I checked my credit card online and compared it to my paper receipt. Very weird.
Lovely ambience. The food is compelling and very tasty. We liked their burger and Moroccan dishes a lot. The service was slightly under that balance between missing and hovering. The restaurant was nicely quiet so we could have nice conversations on our date night.
This was my fourth time visintg LeTour. After resolving confusion in finding my confirmed reservation, we waited at the bar until our friends arrived. We were quickly served a delicious drink. Once seated it took our friends quite a while to receive the drinks they ordered - bar was quite backed up. Food took longer than previous times to be delivered to the table. Had to ask 3 times for an extra baguette to go along with the delicous pate as we wanted to share it across 4 people. We requested ordering a bottle of wine, the first bottled ordered with a wait staff member was of stock. An alternative bottle was ordered, but didn't arrive. We finally ask our original waiter for help, and he recommended a very expensive bottle of wine. After some negotiations and checking of stock, we received a very nice bottle. In summary, the food was as delicious as on previous occassions. The service team was disorganized maybe because the restaurant was full. We appreciated the comped bottle of wine.