I arrived at Peet's at 10:15 AM on Tuesday, so the store wasn't busy. I approached the second cash register like I do at the downtown location I frequent. The cashier came to the first register and started helping an Asian male before assisting me. When I told her he cut the line, she ignored me. The employee, a woman in her twenties wearing an army shirt, had a loud voice and seemed phony friendly. She then asked for my name, but I explained that she could see it in the app. She insisted that was not true, even though other Peet's locations always recognized me by name. She then accused me of being loud, despite her speaking like an army general. Overall, the experience with this woman was very unpleasant, leading me to rate the service one star. So I looked for top rated coffee in Evanston and found one the Backlot Caffee where they attended to me immediately, they welcomed me as a new customer and the employees were genuinely friendly. Much better than the unfriendly army woman at Petts Evanston :)
Oksana Demianenko
Good service
Rachel Bolin
We love the horchata cold brew!
Kyoungho Ha
Latte was super good
Zeynab Mousavi
Great coffee and pastries
Steph Duncan
It's adequate coffee. Today I tried a latte called Bestie- I don't recommend. I'll stick to coffee from here.
Emcee
Peet is a really chill place for coffee, and other great drinks. Their matcha is super tasty and so are their refreshers. As a person who does not like it supersweet I would recommend lowering the sugar/ sweetener. I did get food poisining from their hot chocolate or sample chocolates once so I would steer clear of that. Otherwise, definitely great drinks to find there.
Lourdes Sosa
I think I’m going to stick to the Winetka location. They have the worst customer service. Definitely not friendly. If I didn’t have to pick something up in Evanston I wouldn’t have stopped in
Rebecca Sawyer
DO NOT ORDER ONLINE! EMPLOYEES OR THE DRIVER ATE HALF OF MY DOORDASH ORDER!
I ordered 1 coffee, 2 cheese frittatas, 2 bacon frittatas, and 1 pack of Mighty Leaf tea. The total through Doordash was $63 including $8 tip. The bag was sealed and when I opened it bacon frittatas were missing! I got a refund from the Doordash (still pending though), and called the location and when I said my name the person was like: "Yeah?", as she already knew what's up! She said to request the refund through the app and when I started asking so you guys sealed the bag right, just trying to figure who took the food, she said: "I don't know what happened there..." Or something like that. Oh I'm sure YOU KNOW if I request cameras footage! I doubt the driver took it (although it's possible to undo the staples and take out food and then staple the bag back), I'm pretty sure employees ate my food because they know Doordash has plenty of money of refunds and they are not going to get caught. If they didn't take it, they should at least seal the bag better than putting 2 staples at the very edges of the top of the bag so anyone can literally slip their hand in there.
WILL NOT ORDER AGAIN FROM THESE THIEFS!
Atmosphere: 1
Food: 1
Service: 1
Thao Mckenzie
Store closes at 6pm, I came at 5:45pm, got sent away
In Evanston is a fantastic spot for coffee lovers! The coffee is rich and flavorful, brewed to perfection every time. The staff is friendly and efficient, making sure you have a great experience. The cozy interior and outdoor seating make it a perfect place to relax or get some work done. If you’re looking for a consistently great cup of coffee in Evanston, Peet’s Coffee is the place to go!
Atmosphere: 5
Food: 5
Service: 5
Lani Loy
Today peet coffee visit. Fresh hot temps Havana cappuccino and hot coffee made. Problem was cashier over charge. I should of look at receipt in peet shop. Found out over charge. I gave $10 cash. Rest debit card. Whole amount $16. Mistake is debit suppose be $6. Anyone reading be aware receipt. You won't get overcharge mistake like me.
Atmosphere: 5
Food: 5
Service: 3
Emma Butler
I love Peets. I think they have the best vanilla latte in town!!!
Food: 5
Service: 5
Richard F
This Peet's is usually quite busy as it is situated squarely in the middle of downtown Evanston. I would say the most outstanding feature of this Peet's is the service. Everyone is uniformly friendly, prompt, and helpful. Lots of smiles. Seats may be hard to find as Northwestern students usually plant themselves in their tables and stay there for a good part of the day. It's better when the patio in front of the store opens in Spring. The drip coffee is fine with half-priced refills, and there are an assortment of breakfast sandwiches, pastries , and muffins. Make sure you talk to the server about enrolling in the rewards program which is quite good.
I arrived at Peet's at 10:15 AM on Tuesday, so the store wasn't busy. I approached the second cash register like I do at the downtown location I frequent. The cashier came to the first register and started helping an Asian male before assisting me. When I told her he cut the line, she ignored me. The employee, a woman in her twenties wearing an army shirt, had a loud voice and seemed phony friendly. She then asked for my name, but I explained that she could see it in the app. She insisted that was not true, even though other Peet's locations always recognized me by name. She then accused me of being loud, despite her speaking like an army general. Overall, the experience with this woman was very unpleasant, leading me to rate the service one star. So I looked for top rated coffee in Evanston and found one the Backlot Caffee where they attended to me immediately, they welcomed me as a new customer and the employees were genuinely friendly. Much better than the unfriendly army woman at Petts Evanston :)
Good service
We love the horchata cold brew!
Latte was super good
Great coffee and pastries
It's adequate coffee. Today I tried a latte called Bestie- I don't recommend. I'll stick to coffee from here.
Peet is a really chill place for coffee, and other great drinks. Their matcha is super tasty and so are their refreshers. As a person who does not like it supersweet I would recommend lowering the sugar/ sweetener. I did get food poisining from their hot chocolate or sample chocolates once so I would steer clear of that. Otherwise, definitely great drinks to find there.
I think I’m going to stick to the Winetka location. They have the worst customer service. Definitely not friendly. If I didn’t have to pick something up in Evanston I wouldn’t have stopped in
DO NOT ORDER ONLINE! EMPLOYEES OR THE DRIVER ATE HALF OF MY DOORDASH ORDER!
I ordered 1 coffee, 2 cheese frittatas, 2 bacon frittatas, and 1 pack of Mighty Leaf tea. The total through Doordash was $63 including $8 tip. The bag was sealed and when I opened it bacon frittatas were missing! I got a refund from the Doordash (still pending though), and called the location and when I said my name the person was like: "Yeah?", as she already knew what's up! She said to request the refund through the app and when I started asking so you guys sealed the bag right, just trying to figure who took the food, she said: "I don't know what happened there..." Or something like that. Oh I'm sure YOU KNOW if I request cameras footage! I doubt the driver took it (although it's possible to undo the staples and take out food and then staple the bag back), I'm pretty sure employees ate my food because they know Doordash has plenty of money of refunds and they are not going to get caught. If they didn't take it, they should at least seal the bag better than putting 2 staples at the very edges of the top of the bag so anyone can literally slip their hand in there.
WILL NOT ORDER AGAIN FROM THESE THIEFS!
Atmosphere: 1
Food: 1
Service: 1
Store closes at 6pm, I came at 5:45pm, got sent away
Restaurantji Recommends
In Evanston is a fantastic spot for coffee lovers! The coffee is rich and flavorful, brewed to perfection every time. The staff is friendly and efficient, making sure you have a great experience. The cozy interior and outdoor seating make it a perfect place to relax or get some work done. If you’re looking for a consistently great cup of coffee in Evanston, Peet’s Coffee is the place to go!
Atmosphere: 5
Food: 5
Service: 5
Today peet coffee visit. Fresh hot temps Havana cappuccino and hot coffee made. Problem was cashier over charge. I should of look at receipt in peet shop. Found out over charge. I gave $10 cash. Rest debit card. Whole amount $16.
Mistake is debit suppose be $6. Anyone reading be aware receipt. You won't get overcharge mistake like me.
Atmosphere: 5
Food: 5
Service: 3
I love Peets. I think they have the best vanilla latte in town!!!
Food: 5
Service: 5
This Peet's is usually quite busy as it is situated squarely in the middle of downtown Evanston. I would say the most outstanding feature of this Peet's is the service. Everyone is uniformly friendly, prompt, and helpful. Lots of smiles. Seats may be hard to find as Northwestern students usually plant themselves in their tables and stay there for a good part of the day. It's better when the patio in front of the store opens in Spring. The drip coffee is fine with half-priced refills, and there are an assortment of breakfast sandwiches, pastries , and muffins. Make sure you talk to the server about enrolling in the rewards program which is quite good.
Atmosphere: 5
Food: 5
Service: 5
Very good coffee and service.
Parking: Front of the facility ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Machine
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