Dunkin'
$ • Coffee Shops, Donuts
Hours:
1811 S West Ave, Freeport
(815) 616-8277
About Dunkin' Donuts
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Dunkin' Donuts Reviews
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So, I waited to post this review until I had over 5 visits to this location to see if I just happened to catch them on a bad day when my experience was less than stellar… My conclusion? Every day is a bad day at this place! I placed my order through the mobile app around 9:45 and got to the location at 10:05 to pick it up, it wasn’t ready yet. Ok, no big deal, but there I was still waiting at 10:30 before I finally got my order! As if that wasn’t bad enough, they didn’t...read full review
Service has declined greatly. Annoyance and rudeness from staff. Very long wait times, and staff operating at very slow, and unmotivated speeds. Waited 20 minutes inside. Inquired about how much longer, one of the employees looked over at a melting and watered down drink and responded "oh is this yours?" Did not offer to remake. 20 minutes in the drive thru for 3 cars ahead of me. And another recent 15 minute inside wait for one ice coffee. Also witnessed an employee put on gloves...read full review
Ratings
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 6AM - 6PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
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Dunkin' is a bustling spot that serves up delicious Bavarian Creme donuts. While they might run out of flavors like Apple Fritters occasionally, the staff keeps things moving efficiently. The friendly service stands out, despite some maintenance issues like broken AC and menu screens. Whether you're grabbing pick-up orders or dining in, Dunkin' ensures a positive experience with quick service and accurate orders.