McDonald's
1812 S Randall Rd, Geneva
(630) 232-8239
Recent Reviews
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Nothing like McDonald’s to remind you to stop making knee-jerk decisions.
The people are great. It’s not their fault McDonald’s charges $9 for a chicken sandwich that looks like it cost $0.18 to make.
My picture shows a $9 sandwich on the left and a $5 sandwich on the right.
Thank you, McDonald’s, for reminding me to stop making bad decisions.
Atmosphere: 2
Food: 1
Service: 5
Very bad customer service
Atmosphere: 1
Food: 1
Service: 1
Literally the WORST McDonalds I have ever been to. Visited the drive thru 4 times and the managed to botch the order 3 times. This last time resulted in me being charged for someone else's much larger order. Since they don't give you a receipt, I'll have to let my credit card company take care of it in a charge back. Avoid this location at all costs.
Service: 1
Ordered a 4pc nugget, mcdouble, small coffee no sugar and a large diet coke....forgot the mcdouble, the coffee had sugar and it was a regular coke. 1/4 🙄
Food: 3
Service: 1
Drive through quality is always a crap shoot at this location. Inside staff will ignore you and are often short when dealing with customers. If not for the playland I would never come here.
Best bet for any kind of service is to use the app and order to your table.
Atmosphere: 4
Food: 3
Service: 2
You walk in and the people up front just stare at you instead of greeting you…
Atmosphere: 2
Food: 3
Service: 1
Fries and the burgers had hidden HAIR ! My son spit it out ! Opened the burger hair all
Over the burger. Called and all they said is offering me another burger … I didn’t want another nasty burger, I wanted to handle it with their food service crew ! So unsanitary.
Food: 1
Im supposed to spend an extra 30 mins sunday morning driving around to fix coffee you F up by loading with 7 sugars instead of 7 creams? Follow directions and stop wasting peoples time
Atmosphere: 1
Food: 1
Service: 1
I ordered hotcakes and a hash brown for my 94 yr old mom. She looks forward to her morning hash brown. Guess what was not in the bag. I called them and they hung up on me. Jerks!
Food: 1
Service: 1
Ordered through the mobile app for pickup. Realized one of my sauces was missing. Requested it and was told that would cost me $0.43. It did not charge me in the app and they refused to give me it without charging me. What a joke. Won’t bother with this restaurant again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a Chicken Big Mac meal and Quarter Pounder with Cheese at the kiosk to eat in the dining area around 7:00 pm. The fries were almost cold, the sandwiches were both cold, and the chicken sandwich was flat as a pancake, as if it had been run over by a car or something. We were the only ones in the place besides a family in the play area. I don't get it. But hey, Wendy's and Culver's are just down the road. You never get cold food there.
Atmosphere: 3
Food: 2
Service: 3
First class operation.
Atmosphere: 5
Food: 5
Service: 5
Food cold, forgot napkins n etc . I don't like MacD anyway but will tolerate breakfast but after this, it will b awhile till I agree to go again.
Atmosphere: 2
Food: 2
Service: 1
Always good service. Why did McDonald's change their soft serve cone. Not good. Not buying again
Food: 1
Service: 4
Came in and ordered a Chicken Big Mac, Iced Coffee, an Apple Pie and BBQ Sauce. Only thing they got right was my BBQ Sauce, which was impressive.
Got a regular Big Mac made by a toddler, apple slices (I’m 21, not 5), nearly burnt nuggets and a hot coffee, instead of an iced which I can’t safely drink due to stomach problems. Their receipts on the self order machine isn’t printing ink, which has been a few days now.
Absolutely disgraceful service, never returning to this location. I could’ve made my order myself in 2 seconds, using the longer amount of time they butchered mine. I’ve been visiting this location for some time and never felt so disrespected.
Atmosphere: 5
Food: 1
Service: 1
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