Panera Bread
$ • Cafe, Salad, Soup
Hours:
1690 S Randall Rd, Geneva
(630) 262-9800
About Panera Bread
Customers' Favorites
Panera Bread Reviews
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The food is usually pretty good and most of it was today. However, this location needs some serious help.
When we arrived, we waited and had to look around for someone to help us because the front was desolate. The restaurant was dirty, the drink bar was ridiculous, the teas and lemonades looked old, barely there and the soft drinks were warm. They were out of ICE! There were also ants on our table, one crawling on my plate. For the 3 of us our meal was $60, insane considering.
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I’m never going to this location again. Every time my girlfriend and I go there’s an issue. A few months ago she got a voucher for $30 because she ordered the food to her work and it never came. That’s just one example of many instances. So last night I go to get her some it says they’re open till nine I called to confirm they’re open till nine, I get there at 8 PM and they are closed. So today I go early to make sure I will be there when they’re open.
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My Mac and cheese was cold and when I asked for a warm up, I was snubbed and waited forever for the warm up. Then my cranberry muffin had no cranberries.
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 9PM |
People in Geneva Also Viewed
Panera Bread offers a welcoming experience with friendly staff, such as Issac and Jason, who provide excellent customer service. The drive-thru service is efficient, and staff members are knowledgeable about menu options, including sugar-free drinks. While food quality has been a concern in the past, the service remains excellent, with many staff members demonstrating personable and professional attitudes. Recently, customers have found the environment to be clean and well-maintained, despite a few signs of wear on the carpeting and floors. The staff are consistently friendly and attentive, often wiping down tables to keep the space tidy. The food, including sandwiches and cookies, is generally good, though some have experienced slow service during busy times. Occasionally, equipment like the soda machine may be broken, but alternative options such as sparkling water are available. Customers appreciate the quick drive-thru service and the overall pleasant atmosphere, even if the bathroom floors might sometimes be sticky.