People if someone wants to visit this restaurant dont because i was just driving next to it and saw that it is demolished
Khuslen Amg
My recent experience at Wendy's was a bit of a mixed bag, highlighting both exceptional customer service and a somewhat frustrating policy. I arrived at the restaurant after 10 pm, hoping to grab a late-night meal. I was walking, not in a car, and discovered their policy requires vehicles for service after that time. This was disappointing, as I was hungry and had no other options nearby. However, the cashier I encountered was incredibly helpful and understanding. Despite the policy, they went above and beyond and took my order anyway. I was incredibly grateful for their willingness to bend the rules and provide me with the food I needed. Their kindness and helpfulness truly saved the day and exemplified excellent customer service. The food itself was standard Wendy's fare – a satisfyingly consistent experience. My burger was cooked well, the fries were hot and crispy, and the Frosty was the perfect sweet treat. No complaints there. However, the policy regarding walk-in customers after 10 pm is a point of concern. While I understand the potential reasons behind it, it seems unnecessarily restrictive and excludes those who may not have access to a vehicle, especially late at night. It created an awkward situation for both myself and the cashier, who clearly wanted to help but was constrained by the rules. While I'm incredibly thankful to the cashier who went out of their way for me, the policy itself needs to be revisited. It creates an inconsistent experience and ultimately detracts from what could be an otherwise perfect late-night dining option. The management should consider the needs of walk-in customers, particularly during late hours, and empower their staff to provide the best possible service without being limited by overly rigid policies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
entramp
This store needs a renovation its one of the older locations, however they provide decent service and all the Wendys staples in the area.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S Baked Potatoes
Maciek Prudzynski
Worst service ever!!! Waiting over 10 min plus 10 mins inside and didn't get a chance to place an order.
Dietary restrictions: The worst place
Atmosphere: 1
Food: 1
Service: 1
KidD DvS
They only puts 2 bacon on my jr bacon cheeseburger and the frenchy fry was very hot
Atmosphere: 1
Food: 1
Service: 1
Sheldon Harris (Shelly Harris)
Better than big mac
Atmosphere: 3
Food: 4
Service: 4
Ronett Williams
I really like the staff that works here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili
Андрей Маловицкий
excellent coffee. very tasty food. kind and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Marco
Received completely wrong order at the drive thru. They were trying to do things really quick without even looking at what they are giving out. The guy was throwing things in a hurry without even checking the food. Did not even add a straw or napkins with the order
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
Johanna Morales
I order two biggie bags and one Dave’s burger (meal) and they gave me everything but Two sides of chicken nuggets or the burger I went to ask for it and they said they were making it it past 20 minutes , they told me again what was I missing so they never even did it until the last time they gave it but it was a lot of waist time in there don’t come here they get distracted a lot and give orders wrong
Drive thru early nice employees and in the evening and night some are rude and sometimes get your order wrong. So always check your order before you pull off.
I love their Apple Pecan Salad. I get done working late, and I don't always have much time for food, but I'm hungry for something lite, but good. Wendy's salad is really good and price is ok also!!Salad is like $8 .50 ,now it seems like alot!! I can't get used to inflation!! It's killing us. Anyway Wendy's is great salad!!
Atmosphere: 3
Food: 5
Service: 5
Nilesh Sanghavi
Drive thru was terrible and food was subpar. Ordered coffee and breakfast sandwich. First of all RUDE employees, almost felt like they wanted a tip. No greetings from them no apology for messing up order. Needed coffee cream and sugar. Gave plain black coffee. Told them breakfast biscuit was a runny mess. No sorry or nothing. Stick to McDonald’s, there’s a reason Wendy’s is a distant last compared to McDonald’s.
Atmosphere: 2
Food: 2
Service: 1
Andrew Stanfield
Been a Wendy’s fan for years and the food at this location was on point.
People if someone wants to visit this restaurant dont because i was just driving next to it and saw that it is demolished
My recent experience at Wendy's was a bit of a mixed bag, highlighting both exceptional customer service and a somewhat frustrating policy. I arrived at the restaurant after 10 pm, hoping to grab a late-night meal. I was walking, not in a car, and discovered their policy requires vehicles for service after that time. This was disappointing, as I was hungry and had no other options nearby. However, the cashier I encountered was incredibly helpful and understanding. Despite the policy, they went above and beyond and took my order anyway. I was incredibly grateful for their willingness to bend the rules and provide me with the food I needed. Their kindness and helpfulness truly saved the day and exemplified excellent customer service.
The food itself was standard Wendy's fare – a satisfyingly consistent experience. My burger was cooked well, the fries were hot and crispy, and the Frosty was the perfect sweet treat. No complaints there. However, the policy regarding walk-in customers after 10 pm is a point of concern. While I understand the potential reasons behind it, it seems unnecessarily restrictive and excludes those who may not have access to a vehicle, especially late at night. It created an awkward situation for both myself and the cashier, who clearly wanted to help but was constrained by the rules. While I'm incredibly thankful to the cashier who went out of their way for me, the policy itself needs to be revisited. It creates an inconsistent experience and ultimately detracts from what could be an otherwise perfect late-night dining option. The management should consider the needs of walk-in customers, particularly during late hours, and empower their staff to provide the best possible service without being limited by overly rigid policies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
This store needs a renovation its one of the older locations, however they provide decent service and all the Wendys staples in the area.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S Baked Potatoes
Worst service ever!!! Waiting over 10 min plus 10 mins inside and didn't get a chance to place an order.
Dietary restrictions: The worst place
Atmosphere: 1
Food: 1
Service: 1
They only puts 2 bacon on my jr bacon cheeseburger and the frenchy fry was very hot
Atmosphere: 1
Food: 1
Service: 1
Better than big mac
Atmosphere: 3
Food: 4
Service: 4
I really like the staff that works here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili
excellent coffee. very tasty food. kind and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Received completely wrong order at the drive thru. They were trying to do things really quick without even looking at what they are giving out. The guy was throwing things in a hurry without even checking the food. Did not even add a straw or napkins with the order
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
I order two biggie bags and one Dave’s burger (meal) and they gave me everything but Two sides of chicken nuggets or the burger I went to ask for it and they said they were making it it past 20 minutes , they told me again what was I missing so they never even did it until the last time they gave it but it was a lot of waist time in there don’t come here they get distracted a lot and give orders wrong
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru early nice employees and in the evening and night some are rude and sometimes get your order wrong. So always check your order before you pull off.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fries, Spicy Chicken Sandwich Combo, Classic Chocolate Frosty, Chili
Great Customer service
I love their Apple Pecan Salad. I get done working late, and I don't always have much time for food, but I'm hungry for something lite, but good. Wendy's salad is really good and price is ok also!!Salad is like $8 .50 ,now it seems like alot!! I can't get used to inflation!! It's killing us. Anyway Wendy's is great salad!!
Atmosphere: 3
Food: 5
Service: 5
Drive thru was terrible and food was subpar. Ordered coffee and breakfast sandwich. First of all RUDE employees, almost felt like they wanted a tip. No greetings from them no apology for messing up order. Needed coffee cream and sugar. Gave plain black coffee. Told them breakfast biscuit was a runny mess. No sorry or nothing. Stick to McDonald’s, there’s a reason Wendy’s is a distant last compared to McDonald’s.
Atmosphere: 2
Food: 2
Service: 1
Been a Wendy’s fan for years and the food at this location was on point.
Food: 5
Service: 4
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