Starbucks Coffee Company
$ • Coffee Shops
Hours:
775 E Belvidere Rd, Grayslake
(847) 548-0916
About Starbucks
Customers' Favorites
Starbucks Reviews
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If I could Julie 10 stars I would. She is an EXCELLENT barista. She was so polite and very helpful when it came to choosing the tumbler for one of my twin girl. Don’t worry, the other twin already got one. Julie went over and beyond and was very professional. She definitely knows her store.
All the staff at this location are so friendly; great experience overall and would definitely come back!
Great hire manager. definitely deserve a raise.
If I could Julie 10 stars I would. She is an EXCELLENT barista. She was so polite and very helpful when it came to choosing the tumbler for one of my twin girl. Don’t worry, the other twin already got one. Julie went over and beyond and was very professional. She definitely knows her store.
All the staff at this location are so friendly; great experience overall and would definitely come back!
Great hire manager. definitely deserve a raise.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Starbucks Coffee Company offers a generally positive experience with friendly staff and good drinks. Customers praise the quality of their beverages, with some mentioning special creations like a venti mocha cookie crumble that tasted like an Oreo treat. The modern, cozy look of the store provides a comfortable space for connecting to Wi-Fi, and plant-based milks are available for those with dietary restrictions. However, the location has notable issues with outside atmosphere and accessibility. The parking lot is small, with large craters and dips that flood, making parking difficult and sometimes unsafe. The entrance from certain directions is also hindered by deep potholes, and the gravel lot complicates visits. These external problems have caused some customers to visit alternative locations. Inside, service is friendly, but inconsistent, and some reviews indicate a decline in quality and training among staff, leading to unpredictable drink quality. Despite these problems, the overall experience remains pleasant for many, especially when staff go above and beyond, like creating personalized drinks. While the store’s atmosphere and parking are challenges, the beverages and cozy environment continue to attract customers who value good drinks and a welcoming space.