Gelato Mio
6170 W Grand Ave, Gurnee
(847) 856-8813
Recent Reviews
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Mediocre gelato, terrible service. Take your business elsewhere.
Service: 1
The ice-cream was OK, but the focus of the review is on the service and the attitude of the attendant. Surprise: it was one of my worst ever. I only placed half my order here once I realized I couldn't deal with that person anymore.
Service: 1
We're standing in line for a few minutes I behind only one person, and someone else walks up and person working here just starts speaking in Spanish to them and takes their order and completely ignores us. We just left, so incredibly rude.
Service: 1
The service was good. Employee was friendly and offered several samples to try. Serving size was decent. Unfortunately, all flavors had been setting there for awhile and did not taste fresh. Most had a dried skin layer on top which was very unappetizing.
Atmosphere: 4
Food: 2
Service: 5
Delicious ice creams and friendly staff.
First time I had it, was fairly good, buyer beware though ? got a large which was too much to handle, you get more than you really think because servings appear small ?
The lady was rude. The chip reader didn't work and she wasn't listening to me trying to tell her.
Bad, really bad costumer service, I was about to try Bobble green tea with flavor, the person who was attending was really rude and arrogant, He was laughing and mocking about a question that I made to Him, if He is the casher or person in charge, He did not deserve this job, He does not know or have an idea what costumer service is, losing l lot of sales with this person here, I am Spanish, He is Spanish, think about the way He treat the Spanish people, so so bad, employee, was the first time for me, I will never come back.
Awesome selections, milknshakes and ice cream, great location, clean bathrooms and quiet area
I ordered a capachino boba with tapioca. It was awful it was very watered down and the tapioca was nasty. Also the woman that made my drink was not wearing gloves and after handling money, I asked if she would let my put the straw in because her hands were not clean. She put the straw in and didn't understand what i said. I would not waist your money here there are plenty of better options around for drinks.
Restaurantji Recommends
The lady at the counter made my mango milk boba tea in 54 seconds, the fastest service I’ve ever had anywhere that serves gelato or boba tea. She was super nice too, and the checkout only took seconds (this may sound like a given, but you’d be surprised how horrible some companies are with their cash registers). With how the good the service was, I’ll be back to try the rest of the menu!
The best snow in Georgia
The guys that was there was asleep when we got there. I wasn’t very pleased with that but their smoothies are decent
Good smoothies and very nice and appreciative employees.
Bad customer service
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