McDonald's
5555 Grand Ave, Gurnee
(847) 336-8865
Recent Reviews
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This is for my protection. Grand been Grand for years.
Very rude order taker today at 12:25pm, she does not to be dealing with people. Sorry we disturb her, DON'T be on the phone while at work lady.
Atmosphere: 4
Food: 4
Service: 1
One of the best fries and nuggets. Always so crispy and fresh!
We had a great time here, kids loved it. If you have younger kids / kids who don’t sleep through the night, mornings are tough. Stores / water park doesn’t open until later in the morning. We ended up leaving the hotel to get breakfast, explore etc because nothing was open.
Atmosphere: 4
Food: 4
Service: 4
Incredible play place. Super modern and well done. Food was prompt and good quality. Everything was fairly clean. Would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: My daughter love mcdonalds playground
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, Sausage Biscuit with Egg, Chicken Mcnuggets, Egg Mcmuffin, Sausage Mcmuffin with Egg
Got what I need. Good quick service.
Food: 5
Service: 5
The best McDonalds in the area
Atmosphere: 4
Food: 5
Service: 5
Usually a pretty good location, but mcdonalds policies make it harder and harder to order. Drove here for 15 minutes and they "couldn't make the order on drive through delivery because the breakfast is over", but a pick up delivery would have been ok. This was never communicated when placing the order itself. Previously, the restaurant would still make the food even if it was a drive through app order.
Atmosphere: 4
Food: 4
Service: 2
Was very fast
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We got curb side take out, staff were kind, and service was fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Chicken Mcnuggets
Literally only leaving a review to let parents know there's a play place here
Atmosphere: 4
Food: 4
Service: 5
Weirdest drive-thru experience ever. Ordered breakfast for myself and my kids. 5 sandwiches- pulled to the 1st window to pay. There had been a couple cars right before me that paid & as I pulled up to pay, the worker was turned around w her back toward me and was putting together happy meal buckets. I sat and waited, and waited, and waited. Seriously, minutes. I knew she had to know we were there because I was RIGHT behind the others she'd just taken money from and there were a bunch behind me waiting. I didn't want to be rude and knock on the window because I knew she had to know there were people there, so I waited. Finally, she turned around, gave me to total, swiped my card & never said anything to acknowledge what had just happened. So, I paid and pulled to the 2nd window. I got my food & quickly glanced in the bag & hoped for the best, since I knew other cars had been waiting as long as I had for me to be able to pay, but when I got back to the hotel, I was missing 1 of the 5 sandwiches... no breakfast for mom. I didn't have the time or energy to mess with going all the way back and taking up more of my kids fall break fun time, so I they made some extra money off me that day.
Atmosphere: 3
Food: 3
Service: 1
Fast service, everything was nice and fresh!
Friendly staff, was very pleased!
Atmosphere: 5
Food: 5
Service: 5
Its fast food
Atmosphere: 2
Food: 1
Service: 5
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