McDonald's
5555 Grand Ave, Gurnee
(847) 336-8865
Recent Reviews
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Great, clean, quick spot to grab food. A little busy due to Six Flags being right next to this McDonald’s. The food was hot and fresh and came out relatively quickly.
Atmosphere: 4
Food: 5
Service: 4
Their cream chili sauce tasted expired, I switched it out and it still tasted horrible. The burger had barely any ingredients and my friend’s burger was stale. Some fries were green, and my buffalo sauce came exploded. Any other mcdonald’s is better, but the people were nice.
Atmosphere: 2
Food: 1
Service: 4
Very competent work staff. All very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Seems that ownership has changed hands since my last trip to Six Flags. This location now doesn't offer table delivery, closes at 10PM sharp, and the owner/manager will make sure to let you know that he expects you to vacate ASAP. No longer feels like a friendly place, and seems more barren and sterile. Also now serving up the greasiest burgers I've ever had from McDonalds. Guess I'll find better places to patronize.
Atmosphere: 2
Food: 2
Service: 2
They do not mix your McFlurry.
So I asked the burger with mayo and some extras. They forgot the mayo, so I asked for an exchange and they brought me without any extra but mayo added… Also some pickles which stem was on. Feels not welcomed.
Atmosphere: 4
Food: 3
Service: 2
They had both doors locked at 6pm in the middle of a thunderstorm. Very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Be careful of people on drugs here. Service was good but alot of homeless/drug induced psychosis people lingering around and talking to kids and family about very weird stuff.
Atmosphere: 1
Food: 3
Service: 4
Spilled my drink on the floor started to clean it up and they threatened to call the cops ??? Horrible customer service
Atmosphere: 5
Food: 1
Service: 1
A manager by the name of “Teresa” (could have been a fake name because it was given by an employee) refused to remake my s’mores blizzard that was incorrectly made. The mcflurry was not blended/mixed whatsoever, and all the toppings were just placed at the top. My friend noticed this and brought it up to an employee, and they said they would remake it. Later, said manager came out and demanded “proof” of the faulty mcflurry . We had already thrown it out because we were told they would make a new one, so we were unable to provide proof. The manager was very rude and said she wouldn’t make a new one. This whole experience was super frustrating and I don’t think managers should be so unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered free fries and they did not give it to us when we went back couple hours later they did not honor the free fries ….they said we were not here when order was placed. It’s not like we’re asking about $1 million. It was just fries for crying out loud
Atmosphere: 1
Food: 1
Service: 1
Super fast and friendly drive through service at this location.
Atmosphere: 4
Food: 4
Service: 5
Real bad service. Young employees have an attitude. I've always wondered what language they speak in McDonald's.
Service: 1
Tiny cut of French fries, no salt and it's cold
Atmosphere: 3
Food: 3
Service: 3
Downloaded the app spent 1 dollor and was supposed to get a free big mac they didn't honour's it so i Uninstaller the app and won't eat here again.
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