McDonald's

6380 Grand Ave, Gurnee
(847) 855-0229

Recent Reviews

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Demi_rosegold 3435

We went to McDonald’s on August 17th, and we were highly disappointed when we went in that day. At first we were waiting on our mobile order and we waited for over 15 minutes inside. While waiting water dropped onto my head due to some condensation on the ceiling so we moved from the spot. We finally got our order but it was missing multiple things! We were missing a happy meal, a 4 piece nugget, and 2 of the 3 cookies we ordered. We went back and the server got mad saying that she would call us when it was done. 5 minutes later we still didn’t have our food so we went up again and turns out the food was ready just not packed up. Horrible service.

Atmosphere: 2

Food: 1

Service: 2

Kiara Flowers

Food 5/5, Customer Service 0/5

Food: 5

Service: 1

Jason Lockard

Always a great experience at this McDonald’s! The drive-through service is consistently fast and efficient, especially during the morning rush. The staff is always friendly and upbeat, and the breakfast is always fresh and exactly what I expect. It’s clear the team here takes pride in great customer service. Highly recommend stopping by if you need a quick hot breakfast!

Atmosphere: 5

Food: 4

Service: 5

Romney Dodd

Quick service, no issues.

Atmosphere: 5

Food: 5

Service: 5

Diamond Pickens

Hi I check the Dell laptop is my schedule and let you have I ever Netflix on tv today I love it I check the Dell laptop St Louis mo state of Nov 19th at the Farmer I love it so far I check the status St Louis mo to Springfield IL state of Nov 1st St Louis Vuitton black and let you have the Farmer in the Dell

Parker Ongena

Food is always amazing here.

Atmosphere: 4

Food: 5

Service: 5

Scott Colgan

Best fries and cool treats.

David Dancy

Excellent

Atmosphere: 5

Food: 5

Service: 5

Martha Flores

I had to stand up like 5 times because they got my order wrong at this point just go to Taco Bell.

Food: 1

Service: 1

Recommended dishes: Mcchicken

Garrett Reinig

Came herr for a late dinner quick bite. Service was slightly slow, but the food was PERFECT! Fresh, crispy nuggets, perfectly salted fries. Good job y'all!

Food: 5

Service: 4

Jerry Perez

The staff was friendly and polite, unfortunately they got our order wrong.

The Wolf

Told me to pull up and wait ..10 mins later I decided to go in because no one was coming out .I asked her about order she immediately said well where's your receipt...I said I never got order I never got receipt.it was a mobile order...I gave her the code again they looked it up and remade it no sorry or anything .then they made it wrong was supposed to have no cheese had cheese ...horrible experience

Atmosphere: 4

Food: 3

Service: 1

Fathel Nasser

They're weird they not accept truck drivers to walk for orders

Service: 1

Johanna

They messed up our Big Mac twice and didn’t make our frappe right. The manager always be working hard and fast so that’s nice

Peg Jeffries

This McDonalds was predictable, as in fast and the food was fresh. The restrooms and everything else was clean.

Atmosphere: 5

Food: 5

Service: 5

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